This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
vehicle has recall for fuel pump. vehicle has had the CEL (CHECK ENGINE LIGHT) on for the fuel system. it comes and goes and has had shuttering issues. I have called local dealer and was told until the vehicle is completely disabled that their hands were tied. The dealer wouldn't even look at my vehicle. I feel the safety of my family is at risk as we travel the very busy interstate of the suburbs of Cincinnati. I do not like Diving a vehicle that may become disabled with my kids in
Fuel pump recall received 2/24. Was told no parts available for 2 months. 6/24 parts still not available. Yet Honda is still sending me recall notices. BUT CANNOT GET RECALL DONE BECAUSE THEY HAVE NO PARTS TO DO RECALL AND HAVE NO IDEA WHEN THEY WILL GET THEM!!!
My vehicle started experiencing issues with hesitation when driving it on the freeway as if it was placed into Neutral when accelerating. As instructed by my Service Bulletin Number 24-010 letter, I needed to take my vehicle to the dealership. I took my vehicle to the Hendrick Honda dealership located at 14201 Richmond Hwy Woodbridge, VA 2219. They are trying to tell me that the recall is an extended warranty and they won't do anything unless the fuel pump goes out or they do a diagnostic that gives them a code that says there is an issue with the fuel pump module. The letter clearly states this is a recall and NOT an extended warranty issue. This incident occurred on [XXX] 2024. I want to make this response known to you guys because if I am being told this others are too. This recall is a safety issue, which can cause our vehicle to lose complete power! If I am experiencing issues as stated with this vehicle this is a concern. I won't be taking my vehicle back to that location, but I want to make sure that this issue is clarified and that their response is being addressed. Thank you for your time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Woodbridge, VA, USA
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The fuel Pump has been stalling and acting out since 2022 and received Recall "NHTSA Number: 23V-858 on February 2024. We call Tampa Honda at 813-935-8585 to schedule a recall repair. Tampa Honda informed us that they don't have parts to replace the Fuel Pump. We then, 60 days after February 2024, received a second recall letter, "NHTSA Recall Number: 23V-858 today 18 MAY 2024 and called Tampa Honda for the second time to schedule a recall repair of the Fuel Pump. For the second time, Tampa Honda customer service told us that they don't have parts for the replacement. We informed them that the recall issue ( Stalling and Engine hesitation while driving )with our Honda Pilot 2019 is persistent and that we are concerned about the vehicle's safety.
I am trying to get my open recall fixed, but the dealer won-??t fix it unless there is a problem and even charged me for a diagnostic test to see if there is a problem with the recall. This was at Apple Tree Honda in Asheville,
Three of the six fuel injectors on a 2019 Honda Pilot failed, with Diagnostic Trouble Codes P0430, P0300, P0304, P0306, and P219A, resulting in the vehicle requiring transportation via tow truck to an independent service center. Research into the history of 2019 Honda Pilots indicates that 2019 model-year vehicles within a certain VIN number range, along with all 2018-2019 Honda Odysseys, 2016-2018 Honda Pilots, and 2017-2019 Honda Ridgelines, had their warranties extended for fuel injectors to 10 years from original date of purchase or 150,000 miles, whichever comes first. See Honda Service Bulletin 20-100. The issue is that some 2019 Honda Pilots are failing with these DTC codes, but are not covered by the warranty extension. The problem was diagnosed by an independent service center and we were directed to Honda for further diagnostic and possible warranty service. A technician at the service center stated that he had never seen a customer have to pay for fuel injector replacement on a Honda Pilot from 2016-2019 model years that developed this problem. Regardless, Honda insists that this vehicle is not covered by the warranty extension and required us to pay for the repair ourselves. My family and I were temporarily without a usable vehicle, because our other vehicle was undergoing scheduled maintenance at the time of the failure. Prior to the failure, all of the warning lamps on the vehicle would occasionally illuminate at vehicle start up, but the vehicle operated normally, and the warning lamps stopped illuminating after a few start ups. The warning lamps that would simultaneously illuminate were all of the ADAS systems available on this vehicle, as well as things like Hill Start Assist, Traction Control, Emissions, and the Anti-Lock Braking System. So many errors were simultaneously reported on the dashboard that our service center believed that the problem might be an intermittent Engine Control Computer problem in addition to the issue listed above.
Auto start stalled at highway stop light, then parked and shut off, went to leave would not start, emergency Alarm going off will not start, Emission light, Lane depart light, transmission light, battery dead, I-??ve been dealing with problems with the Honda pilot since I bought brand new 2019 Honda pilot elite, auto pilot stop and go wouldn-??t kick back on and that was 40,000 take in charge me 10,000
Automatic braking system failure parallel issue that is same to the accord and other models with the emergency braking system which randomly activated and panic stops and sometimes without an traffic near to car and other times have almost caused catastrophic collisions on highway systems with divided medians causing system to activate.
February 2024, I received the 23V-858 recall notice for the fuel pump module that may have an improperly molded impeller and can cause the fuel pump to become inoperable. On [XXX], my vehicle stalled on [XXX] in Atlanta, GA. My car was towed to Honda Mall of Georgia in Buford, GA on [XXX]. On [XXX], the technicians at Honda Mall of Georgia confirmed that it was indeed the fuel pump (that is under a safety recall) had gone out. My car has sat there ever since because they have yet to receive a part from Honda. I has been 60 days and there has been no remedy due to the fact they have not received a part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Emissions System Problem code appeared on dash with check engine light on. I took the car to the dealer immediately and they ran codes and tests on it and stated the Fuel injectors need replaced. Doing research on the fuel injectors on the 2019 Honda Pilot I came across the NHTSA article how other 2019 Honda Pilots have already had issues but my VIN is not coming up with this error per everyone I have talked at with Honda. per the policy stated by NHTSA below: DATE: February 11, 2021 TO: All Honda Sales, Service & Parts Managers, and Personnel FROM: Brad Ortloff, Manager Auto Campaign Administration Dept. Re: UPDATE - Warranty Extension: 2018-19 Odyssey, 2016-19 Pilot, 2017-19 Ridgeline V6 Fuel Injector On, November 24, 2020, American Honda announced a warranty extension for certain 2016 Pilot vehicles. Today, February 11, 2021 American Honda is announcing an expansion to the vehicles covered under this warranty extension. Certain 2018-19 Odyssey, 2017-19 Pilot, and 2017-19 Ridgeline vehicles are being added to this market action. American Honda is extending the warranty coverage of the fuel injectors to 10 years from the original date of purchase or 150,000 miles, whichever comes first. BACKGROUND The fuel injectors may not have been manufactured to proper specifications. As a result, debris from the high pressure pump or the fuel injector machining process may cause internal wear or clogging inside one or more injectors. Also, the PCM software may misinterpret sensor inputs as a deteriorated catalytic converter. REPAIR Dealers will replace the fuel injectors and on certain vehicles may also perform a software update. PARTS Parts are available for ordering. TOOLS There are no special tools needed for this campaign. SERVICE BULLETIN The following Service bulletins have been posted to the Service Information System (SIS) as of February 11, 2021, and they includes parts, repair, and warranty information related to this campaign: [XXX] Warranty Extension: MIL Comes on with D INFORMATION REDACTED PURSUANT TO THE
I am filing a complaint with Honda Motors due to a recall regarding the fuel pump. I received a letter stating that it is an issue that can be serious, leading to an accident or injury. The main reason for this complaint is that Honda stated that the part will not be available for at least seven months. This is our family car and we have two young children we would obviously like to keep safe. I do not feel safe with this current issue that cannot be resolved in a timely manner. I would like to know if the lemon law applies or anything to trade in this car that should not be driven. Thank you
I was provided an email on my 2019 Honda Pilot in December 2023. I called my local Honda dealership to schedule the repair. I was scheduled and the day of my appointment they called to cancel stating the parts were not in. I waited till January 2024 and called back and they stated that they are still working out a plan with Honda and at this time no parts are available but they should be coming in the next month or two. I just got a letter in the mail today stating that it is going to be fall 2024 before parts are available. After reading this safety, recall letter I received from Honda it stating why the vehicles under recall, and the safety consequence regarding it. My check engine light is not on however, my vehicle has been acting like it is going to stall out several times while I-??m driving under 35 mph. I-??m very concerned because this is the only vehicle I have and I have four children and the thought of possibly being in an accident is very scary to think about, due to Honda not having a replacement part to fix the recall. This is assuming that the parts would be in by fall to fix the vehicle. I don-??t have another vehicle to access so if I happen to get into accident and it-??s due to my vehicle stalling would Honda then be liable for the wreck? I am little frustrated and have never in my life experienced an issue with Honda until now. If the parts are -??unavailable-?? then I personally feel Honda should be paying for rental vehicles for these families who don-??t have any other choices. I would rather pay for a rental than be sued for -??potential injury-?? where the recall paper states that having an inoperable fuel pump, could prevent an engine from starting, causing the vehicle to lose power or stalling, while driving increasing the risk of an injury or crash. Something needs to be done about this.
As we were driving we started experiencing some slight stalling and eventually started hearing a pitter patter noise as we accelerated. At one point while on the freeway we stalled out and had to pull over almost causing an accident for the person behind us to hit us. This has more recently come up again as we were driving on the road and almost caused another accident. We did take it to two different Honda Dealers and both confirmed that it has to do with the current fuel pump recall. No warnings.
The gas tank has a leak. This could result in a fire and is environmentally detrimental. Both a Honda dealer & and independent service center has verified this issue. This was discovered due to a check engine light.
My vehicle is equipped with a feature that turns it off at brakes stops and restarts when the gas is pushed (example - at a stop sign). Honda did a recall and replaced a part but this feature on my vehicle still stalls and doesn-??t start instantaneously with the gas, causing a noticeable delay when I-??m trying to go from a stoplight. Hondas remedy has been a button to turn this off - bit it must be turned off every single time the car is started and I-??m afraid for my teenagers to take my 2019 Pilot because they may not remember the to do this. Honda at one point did turn this feature off on my vehicle but when I got a new battery put in, the computer reset and it is now active again. They informed me they now do not have the ability to turn off this feature due to a government legality over fuel efficiency so I feel very frustrated and disappointed.
I have a 2019 Honda Pilot (VIN [XXX] ), little over 70,000 miles on it. In early December 2023, I started having problems with screening flashing in cycles every warning and failure message for the vehicle. I get a cylinder 4 misfire on my person code reader. Honda Metro in Indian Trail NC tells me this is fuel injectors, they are on national backorder with no guaranteed delivery AND it will cost me over $1200 to fix there. I asked if it was warrantied or recalled and was told no. Researching I found that the 2014-2018 fuel injectors were recalled. Also, found the 2014 -2020 were same injectors so not sure why the 2019 - 2020 are not covered by same recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle has emission trouble light with code P219B. Dealer states fuel injectors need to be replaced. Service Bulletin #21-010 Defect 6E600 / Symptom N9400 was issued by Honda for the same problem relating to the same year and model vehicle with the same engine. However, this service bulletin does not apply to my VIN.
The MIL comes on with DTCs P0441 (EVAP System Purge Flow Malfunction) P04F1 (EVAP System Low Purge Flow. Detected). I replaced the purge flow valve and joint purge valve which resolved the issue. The reason I am writing is, the coding within the 2019 Pilot also threw an AWD System Problem MIL, but did not have a specific code associated via the OBD reader. It is a false reading that can cause more work to be done to the car than necessary. Once both purge valves were replaced, there are no MIL's present.
A D V E R T I S E M E N T S
- Colorado Springs, CO, USA