This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While coming to a stop light auto start/stop activated when releasing brake pedal car failed to restart. Needed to enter vehicle into park and restart car with push button to resume.
Auto engine shut off will turn off engine at stoplight but fail to restart engine when brake is released. Extremely unsafe. It has happened multiple times and each time we are afraid there will be an accident because we are sitting ducks and not accelerating when traffic expects us to.
The vehicle in question has the idle stop function, which turns off the vehicle when certain conditions are met. Randomly, the vehicle does not restart on its own which forces me to power cycle the vehicle in order for it to start back up. This is a safety issue because the vehicle has been stuck in the middle of an intersection while I am trying to get it restarted. If the vehicle were to be completely disabled, I could be stuck causing a hazard at any given intersection. I have had the vehicle inspected and the battery tested, but everything checks out OK. I don't feel very safe when the vehicle can just shut off randomly and not restart. I have noticed sometimes, when the vehicle does restart, the dash flashes a warning that says, "Collision Mitigation Braking System Problem" for a split second and then it clears.
In June of 2022 my car started to buck and stalled out; I had to get it towed to Huntington Honda. The dealership told me that the fuel pump failed do to corrosion and it was not covered under my warranty. I did have to go through insurance. I have no idea how the male pin in the fuel pump corroded and broke off inside the connector and neither did the Service Advisor. Honda America spoke with the dealership after the car was fixed and concluded that is was corrosion. I have always taken care of my car and cannot understand how that part even became corroded. Please help me in this matter as this could be happening to others. Honda America and06/18/2022 the dealership where no help at all. My # is 631-972-5301. Please feel free to contact me with any questions. Your help is very much appreciated.
Auto stop start is erratically failing to properly restart the car after brake has been disengaged. After arriving at a complete stop, the vehicle will properly shut down when the driver-??s foot is on the brake. When the driver disengages the brakes, the engine should promptly restart and the car will find itself already in drive so it can continue to move forward. Under certain unknown circumstances, the car will stall and not be allowed to restart. In order to continue, I needed to shift the car to park, turn the car off completely, and then restart the car. Only then can I shift the car back to drive and continue. This presents a safety issue since once the brakes are removed, traffic behind interprets this action to mean you will be traveling forward shortly. The restart is sometimes accompanied by a lurk which might be also considered as moving forward. This vehicle has not been in a accident and the dealer was not able to reproduce this issue. The issue seemed to occur shortly after another recall was performed for the fuel pump. Auto stop start cannot be permanently disabled and needs to be performed each time the car is started. This circumstance seems documented in PE22005.
- Plainfield, IN, USA
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We have had a check engine light going off and on for a few days now. Car sputtering. Almost like no power at times and quick to slow down. We brought it to a Honda dealership and determined it had faulty fuel injectors. I was told there is a campaign on the issue now. But we would have to pay 40% of the repair cost. I believe it to be a dire safety issue. So we are paying for the repair. I was also told there is no recall on it for our vin but similar vehicles with similar issues come through there all the time
Car stalls at a stoplight. Battery was completely depleted so it wouldn't restart. I couldn't even open the windows on a hot day b/c the battery was depleted. Honda dealer in Richmond California tells me they can't replicate the issue and all the diagnostic tools they have indicate no problems. This is a serious safety issue that must be addressed.
May 2021, I received a recall letter from Honda Automobile Division regarding my 2019 Honda Pilot vehicle that may have a fuel pump module with, out of specification impellers. I purchased my new 2019 Honda Pilot, June 2019, from Honda of Kingsport. I scheduled the recall fix on Tuesday, June 1, for Friday June 4, 7am. Lilly, the young lady that scheduled the maintenance appointment verified that Honda of Kpt would have me a loan car ready to go when I arrived on Friday morning. 6pm, Thursday night (6/3/21) the evening prior to my service recall appointment, I receive a call from a Steve McCoy with Honda of Kingsport. He says he will NOT be able to accommodate the loaner car. When I challenge him, he then says he will be able to provide me a loan car. I ask him exactly what they will be doing and he proceeds to tell me they remove the back seat of the vehicle, go through an access door.... IN THE CAB OF THE VEHICLE, remove the fuel pump THROUGH the cab of the vehicle, and replace the fuel pump with a new fuel pump. He verified that this fix will result in gas fumes IN THE CAB OF MY VEHICLE!!!! I am a 66YO, Type 1 diabetic. I cant have interior painting done in my home, without leaving and Honda expects me to drive a vehicle with strong gas fumes in the cab impacting my health! Honda will need to provide me a loan car for a week until the gas fumes are no longer in the cab of my car! PLEASE HELP ME?
Went to holler Honda dealer to address the outstanding 2 recalls (fuel pump and tires) and was told by service department that my vehicle has no recalls according to Honda system. Honda system needs to be updated with NHTSA system.
Engine is revving on its own @ 3000 RPM with no foot on the gas pedal or driving 15 mph and the engine is @ 4500 RPM with no foot on the gas pedal. My wife was in the pickup lane at my children's school and she told me that she had to hold the brake down & turn off the ignition because it felt like the Honda Pilot was going to accelerate on its own into the pickup line at the school. Now you see why I said this vehicle is dangerous
A D V E R T I S E M E N T S
- Kalamazoo, MI, USA