Starting at about 3500 miles, the radio system crackles in the speakers, usually over rough roads. Initial discussions with the dealer resulted in software updates and the vehicle was returned. At that point we began having network connectivity losses in the Radiohead and the Radiohead resetting itself over and over returning the vehicle to the dealer resulted in another set of software update. At about 5500 miles the radio started having black screen during its resets and the resets last for as much as two or three minutes.
Returning the vehicle to the Dealer resulted in the dealer ordering a new amplifier for the audio system. The new amplifier was installed at about 9000 miles. Within 24 hours of having the vehicle back we experience the same complete shutdown of the system including the shut down of the speedometer cluster.
At this point the dealer maintenance team does not have any new ideas to follow they are contacting Honda in California for further discussion on a repair course.
While driving instrument cluster cut off, like loss of power or went dark, after minute rebooted back to normal. Has only occurred once.
Update from Sep 19, 2019: Digital instrument cluster continues to go dark two dealership's in my area claims no fix or can not replicate even with video evidence
- Jeremy C.,
Lincoln, AL, US
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Purchased due to Honda reputation but 🥰
Starting at about 3500 miles, the radio system crackles in the speakers, usually over rough roads. Initial discussions with the dealer resulted in software updates and the vehicle was returned. At that point we began having network connectivity losses in the Radiohead and the Radiohead resetting itself over and over returning the vehicle to the dealer resulted in another set of software update. At about 5500 miles the radio started having black screen during its resets and the resets last for as much as two or three minutes.
Returning the vehicle to the Dealer resulted in the dealer ordering a new amplifier for the audio system. The new amplifier was installed at about 9000 miles. Within 24 hours of having the vehicle back we experience the same complete shutdown of the system including the shut down of the speedometer cluster.
At this point the dealer maintenance team does not have any new ideas to follow they are contacting Honda in California for further discussion on a repair course.
- Paul F., Pontiac, MI, US