This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
3 episodes of unexpected and sudden braking for no reason. Twice on Sept 13 when ACC was in use and set at 70 mph the car hard-braked and dropped to 40-42mph rapidly, then it stopped braking and I was able to use the accelerator again- the braking lasted perhaps 10-15 seconds. The third episode was on Oct. 13 and the ACC was not on. I was driving manually at 55 mph and again the car suddenly braked and dropped to the same 40-42 range- maybe 5-10 seconds before the accelerator started to work again. There was no reason for the barking, no warning notices on the dashboard. Thank goodness there was no-one close behind me on any of these occasions, because the drop in speed was fast and hard.
The contact owns a 2019 Honda Pilot. The contact stated while coming to a stop, the contact became aware that the vehicle could not be shifted out of neutral. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 72,000.
My car has shifted from both park to neutral and drive to neutral on its own three times in the last six weeks. This has occurred when parked and when at a red light. My gear shifters are electric push buttons. This has previously occurred, been reported to NHTSA, and been checked by the dealership. I was told by the dealership that it was a battery issue and paid to replace my three and a half year old battery that tested in good condition. My new battery is about a year old and I am now having the same, very serious issues. This specific model has been recalled multiple times for continuous electrical issues. I called the dealership after the first new incident and was told if they cannot repeat it, they cannot fix it. It is not occurring everyday or seemingly with any pattern so I cannot replicate it for the dealership. In the most recent incident that occurred at the red light, my car stalled and would not shift out of neutral. I had to turn off the car and restart it twice before I could shift into drive and avoid being hit. This also occurred in previous incidences that took place at red lights.
When we are driving the vehicle brake light lights up on dash and car breaks for a second or two. There are no cars around and no railroad tracks. It just does it a random times. We aren-??t speeding. Just driving down road.
Automatic braking system failure parallel issue that is same to the accord and other models with the emergency braking system which randomly activated and panic stops and sometimes without an traffic near to car and other times have almost caused catastrophic collisions on highway systems with divided medians causing system to activate.
- Burlington Ontario Canada, NY, USA
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On May 27, 2013, while approaching a traffic light controlled intersection, I applied the vehicle brakes (depressed the brake pedal) with no response. My vehicle speed was slow enough to allow me to make a right turn at the intersection without damage to my vehicle or others in the vicinity. Within a few seconds (less than 5) the brakes started responding correctly with no subsequent occurrence, to date.
When I was parking my Honda Pilot 2019, the car suddenly accelerated on its own without pushing the gas pedal and hit the wall of a building. This accident caused head, neck and back injury for myself. FYI, there was not any warning lamps or messages or other symptoms. I have also reported this incident to American Honda Motor but no one has inspected my car yet.
The auto -stop feature is now completely defective. Since I hit 30,000 miles I have had issues with it infrequently completely shutting off the engine. Now the mileage is higher, the vehicle shuts off every time I stop at light or stop sign. I have approximately 56,000 miles on the vehicle. It has been regularly serviced at the dealership. I feel this is a major safety issue since other vehicles expect me to be moving one the light etc., changes. There are no warning lights or other symptoms prior to the failure.
For the second time is the last few weeks the car experienced issues after losing electrical power. It failed to start after being parked for about an hour at the airport. All sorts of warnings started randomly blinking on the dashboard. But the door, cabin lights etc all would come in when the doors were opened.
I got my brand new Honda in 2019; the problems started right away, after a few weeks, the radio system would just turn off while driving. The whole console wouldn-??t work. I would turn it on/off but still nothing. If I let the car set over night sometimes it may work the next day. They replaced my radio but it continued. [XXX] from Honda said it was finally in Error state and it was the Amplifier. [XXX] had ordered a new 1 & put it in 9/8/22, I thought my problems were over. On 9/12/22; I dropped my daughter off at school, I was leaving but I had to stop for traffic. I was about to pull out when the dash starting flashing/lighting up & I couldn-??t go anywhere. The car was in Park and I was stuck. I pushed the car into drive, etc., but it wouldn-??t go. I turned the car off/on to try to restart things but nothing. The brakes then locked up and I couldn-??t do anything. I tried everything that I could think, I was blocking traffic not allowing people to leave from the school and cars from coming in. I called Honda Rd. Asst. But they said I had no longer a warranty as I am at 30,000 but I thought it was 36,000 miles. They connected me to AAA which I had to pay out of pocket for towing. I called [XXX] & my Serv. Advr. [XXX] so they knew that I was going to towed in. I couldn-??t get the vehicle to turn off or on after awhile. 2 hrs. later; the tow truck had came, he had to jump start it to get it on his truck, he toke me to Honda. I waited over 4 hrs. but [XXX] said battery was good, he ran errors but couldn-??t find anything wrong except the back up camera had an error but it seemed as though he didn-??t believe that is the problem. I could take it home but he said if his wife was having issues, he wouldn-??t want her to drive it. I left it w/Honda, [XXX] took it hm. to see if it would do what it did for me. I honestly don-??t want to drive it, I am scared; what if something worse happens or pay to be towed again. I didn-??t want a new vehicle to deal with issues. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
At a stop light the my car turned off and did not come back on for 5 mins. I am aware of the auto stop feature for fuel efficiency but I was in a turning lane. I literally could have been in an accident. The car brakes were locked in could not even put the car in neutral or park the car was just off completely. No signs of over heating, battery failure, etc.
The contact owns a 2019 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled and failed to restart. The contact stated that several unknown warning lights were illuminated. The contact stated that the brake pedal was difficult to depress while starting the vehicle. The vehicle was towed to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was taken back to the local dealer where it was diagnosed that the battery needed to be replaced. The contact stated the failure was related to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The vehicle was repaired however, the failure recurred. The manufacturer was not contacted. The failure mileage was unknown. The VIN was not available.
When driving my Honda Pilot the Automatic Emergency Braking system has engaged multiple times (3-4 times with me, and once with my husband driving) in the middle of driving with there was no reason for the braking to occur - Meaning there were times when no cars were even in front of me. When this happens the orange BRAKE warning shows up on my dashboard advising "BRAKE" and my car jolts forward to strongly break. There has not been a recall on this issue, therefore, there has not inspection on my car specific to this issue. When this occurs it causes extreme panic on unawareness of what is going on. There is a threat of a crash behind me, especially when driving on roads 55 MPH, when the car all of a sudden out of nowhere comes to almost a complete stop. Also, it extremely distracts me due to the suddenness of this issue without any perceived warning. Therefore, I quickly try to understand if I do need to swerve or figure out how to quickly speed up after it brakes so no cars hit me from behind. Then it takes me awhile to calm down and understand what happened.
Having Crackling noise coming from the front dash of my car which interferes with the radio and the screen of my radio. Seems to be the electrical problem but if it-??s shutting down the radio it-??s possible that it could totally shut down my car while driving. It has become a safety issue. Break problem getting a pop/clicking noise in the front left & right tire has been put in shop 5 time never fixed.. they keep adding lubricant still have the same problem.. another safety hazard..
While driving during the daytime on a road without any other vehicle in front of me or behind me, my car's automatic emergency braking system engaged on its own without any reason. When I brought the car to the dealership, the service advisor told me he had been getting other complaints about the same problem for this vehicle.
I purchased brand new elite 2019 Pilot in April of 2019. Immediately after purchase I had horrible static coming through all speakers, at times vehicle would not start, randomly the vehicle would sense a collision even when I was only one on road, windshield wipers come on randomly and other electrical issues would occur, brake light flashes randomly. I do not feel safe driving this vehicle at all.. I have taken it in three times now and every time I am told that there is nothing wrong with the vehicle. I have been asked to take videos of it when it occurs. This is insane as my cell phone is disabled while I am driving. So, basically they are asking me to get phone, enable it and take a video all while I am driving with the vehicle doing all sorts of unsafe things. I have come close to being in a number of accidents due to the random collision braking occuring. I refuse to drive the vehicle on the freeway as I do not feel safe at all driving it. This has occured on the freeway, highways and city streets. I always drive in a lane where I can pull to the side if something occurs. I did not pay over 50,000 for a vehicle to not feel safe driving. I am tired of Honda telling me that they cannot find anything wrong with the vehicle. Basically implying that I am crazy and this does not occur unless I can get a video of it when it is happening. All services have been done at the morgan hill, ca 95037 Honda dealership. I have all paperwork on it but it is currently at dealership now again and the paperwork documentation is being attached and they have records in their files as well. I do not know what my next step is in getting help since the dealership just shared there is nothing they can do for me since they don't have a video and or witness these issues firsthand. Car serviced on 7/25/19, 4/13/20 and 9/18/20 at Honda dealership in morgan hill,
9/7/2020 around 2:15pm on a beautiful clear, sunny day, my 2019 Honda Pilot incorrectly sensed an "invisible" collision hazard and engaged the automatic collision avoidance braking system. There was not even a vehicle driving in front of me. My 2019 Pilot automatically slammed on the brakes and brought the vehicle to an immediate and compete stop while I was driving 55 mph on a busy highway. The vehicle behind me almost rear-ended me. This faulty automatic collision avoidance braking system, slamming on the brakes for no reason at all, is going to severely injure or kill someone!
A D V E R T I S E M E N T S
- Des Moines, IA, USA