This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Honda Pilot. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V932000 (Structure, Latches/Locks/Linkages). The contact stated that the hood was not latching properly. The vehicle was taken back to the dealer and the dealer stated that the vehicle needed to be taken to the Collision Center. The vehicle was taken to the Collision Center and the hood was replaced; however, not all the needed parts were available. The vehicle was not completely repaired. The manufacturer was contacted and informed the contact to seek assistance from the Collision Center. The failure mileage was 25,000.
- Collierville, TN, USA
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- Collierville, TN, USA