This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The push button start feature will not start the vehicle. No error messages are displayed. 4 to 7 repeated attempts must be made in order to start the vehicle.
The contact owns a 2018 Honda Pilot. The contact stated that all the windows rolled down when the unlock button on the key fob was touched while in the contact's pocket. The failure recurred four times. The contact called autonation Honda at 303-578-6112 (located at 2999 West 104th avenue, westminster, co 80234) and was informed that the failure was due to a design flaw for which there was no remedy. The manufacturer was made aware of the failure and stated that nothing could be done. The vehicle was not repaired. The failure mileage was approximately 4,500. The VIN was unknown.
The navigation screen of the vehicle blacks out intermittently and without warning when I turn on the vehicle. I have called the nearest dealer at least 3 times over the past 3 months and they keep telling me that Honda is supposedly working on the issue- but nothing so far. Sometimes the problem clears when I turn off the engine and restart but I never know when it is going to work or not. Contacted Honda customer service- no satisfaction.
On Saturday I was driving my 10 month old 2018 Honda Pilot with approx. 7,000 miles on it to airport to pick up my daughter. My husband and 3 young kids were merging onto airport property on a extremely busy afternoon, my vehicle stalled. It was like a complete electrical failure. I was left stranded at 7pm, in dark, with 3 scared children, unable to alert other hostile drivers around me by turning on flashers. After not being about to push vehicle out way of heavy traffic, I was forced to call my insurance company for assistance which proved to be a serious challenge due to the horns and derogatory language of other drivers and as a result my children having an emotional breakdown in the back seat. My husband was forced to leave the kids and I in this very dangerous situation in order to get to our 14 yr old daughter (traveling alone) off her flight. Once police arrived, they parked unit behind me in order to protect us from being hit. The police searched manual and internet and were unable to get vehicle into emergency neutral. The vehicle had to be drug onto tow truck and towed to dealership. 2 days later, Honda informed me it was a "dead battery." "battery?" I have been driving for over 20 year and have never been left on highway, in motion due to a battery. After some reading of my own, I learned about a fuel saving feature on my car called "auto idle-stop". with this feature my engine shuts off when brake compressed in order to save on fuel. With a dead battery, the battery was unable to restart vehicle. So basically this fuel saving feature turns out to be a serious safety problem because instead of being stranded in a parking lot, I was stranded in the middle of a highway. After further reading about this feature, I learned that my vehicle should have automatically enabled this auto-idle if battery charge was low, which did not happen.
Vehicle was stopped in a parking lot in "drive" with the auto-idle feature in use. Car would not re-start when foot taken off brake. Radio cut out briefly as well. Dashboard lit up with many error messages - one of them was "collision mitigation problem" or something similar. Placed car in park and pushed start button numerous times. Only got clicking sounds, with occasional engine turnover noise, but it wouldn't start. Turned off A/C and radio. Car finally started after several more minutes of pushing start button while in park with foot on brake.
A D V E R T I S E M E N T S
- Fairfield, CT, USA