This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is an auto start/stop feature on my 2018 Honda Pilot. I-??ve owned it new since July 2018. My wife and I have experienced the same issue both together and separately. The auto stop feature will engage with the break depressed, but the auto start function will not always engage when the break is released. This has left us stranded in the middle of intersections in the middle of left turns with oncoming traffic driving around us, stalled on the freeway with cars whizzing by us at 70+ MPH blocking the fast lane, blocking congested one lane roads with no recourse for drivers behinds to get around us, etc. This feature stops the engine but periodically does not allow it to turn back on. With the engine stopped by this feature, but not shifted to park/ neutral, pressing the ignition start/ stop button does nothing. Shifting to park, and pressing the ignition start/stop button significantly delays removing the road hazard now created by the vehicle-??s now dangerous location. To further complicate the matter, the engine starting has, on many occasions, taken multiple minutes to start, endangering myself, my wife, my four children, and other family / friends on too many occasions to count. My local dealership recommended replacing the vehicles battery, even though I had no other battery related problems. I did, in fact, follow that recommendation, only to have the same problem persist. I have encouraged my wife to disengage this feature proceeding forward, but the feature automatically resets itself everyone the ignition is started. This becomes problematic if the feature is forgotten to be turned off or, due to placement of the features button, the feature is inadvertently re-engaged.
My transmission failed although it was scanned a few weeks earlier indicating no issues with the transmission. I was lucky that the car failed once I stopped and wouldn't shift back into gear however it could have failed while driving. The car was driving fine and was slightly slow to engage, but I believe that was due to the fuel pump recall, which I could not have fixed because of a shortage of parts. My concern is that the transmission would have failed during my trip while driving over the mountains. It would have been really dangerous. There appear to be problems with the transmission in the 2018 Honda Pilots.
Transmission failed suddenly while on the highway. Engine light came on, and could not shift above first gear. Took to the Honda dealership where we purchased the vehicle (purchased new in 2018) and was told transmission failed and needed to be replaced. This is a 2018 Honda Pilot with only 35,000 miles on it with all routine maintenance done.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was experiencing engine hesitation while driving at various speeds. The vehicle was taken to the dealer, where the transmission fluid and the coolant were flushed. The contact was charged a service fee; however, the failure recurred while driving. The contact stated while driving 65 MPH on the third lane of an interstate with her children in the car seats in the rear seats, the vehicle made an abnormal clunking sound. The vehicle decelerated to 35 MPH abruptly, causing the driver's and passengers' seat belts to retract. The contact immediately depressed the accelerator pedal, but the vehicle failed to exceed 40 MPH, nearly causing a crash. The contact activated the hazard lights and drove to her husband's shop. The contact's husband cleared the diagnostic trouble codes, and the vehicle accelerated as needed while driving; however, the vehicle shuddered, made abnormal sounds, the engine had a misfire, and the vehicle stalled while driving. The check engine warning light was illuminated, and the message "Emission System Problem" was displayed. The local dealer was contacted, and the contact was in the process of taking the vehicle to the dealer. The vehicle was not yet diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 58,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact stated that while driving approximately 35 MPH, the vehicle started jerking and hesitating with the transmission warning light illuminated. The vehicle was taken to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 64,000.
- Savannah, GA, USA
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In regards to TSB 23-078 Honda states that my VIN does not meet the parameters for service even though the dealer service techs are stating this is the issue. Since it is not a recall there is nothing they can do but recommend what the service dept wants to do, which is temporarily fix the problem. Which is bring the vehicle in for a transmission service every 20000 to 30000 mile for service at a cost of $500-600 to me. Which is less than half of the recommended interval. They have been treating the transmission with an additive up until this point.
The components of my vehicle that were affected is from the power train and emissions.Honda issued an TSB on August 2023 for this. The warning light on my vehicle is now illuminated. I have a DTC code P0471 stored on my vehicles computer and can no longer pass a smog chech without the problem being repaired. This issue has impacted my vehicles torque converter. When I drive at high speeds my car shakes and I get a warning that says transmission system problem. Also the transmission slips and has poor fuel mileage. Honda extended the warranty for this part because it is prone to failure. My vehicle was diagnosed at Gardena Honda on Sep 4,2024. The service advisers confirmed that my vehicle has the issue that the warranty was extended on. However, due to my vehicle having a salvage title they will not honor that warranty. This issue should have been recalled instead of extending the warranty. Other pilot owners may pose a serious risk to themselves and others as Honda failed to notify myself and other about the risks of having a defective part on the vehicle. I can no longer drive my vehicle because of the risk involved. The dealer quoted me $5000 to repair. Federal law requires car manufacturers to repair any issues that arise from emissions regardless of bad title. Honda refused to repair on 9/4/2024.
While driving my 2018 Honda Pilot I stopped in an intersection to make a turn and when I came to a complete stop my vehicle stopped running. Assuming it was the auto start/stop I released the brake and attempted to accelerate to complete my turn the vehicle failed to re-start and shuttered / stalled. I then could not get my vehicle to restart and had multiple warnings on my dash along with check engine light being lit. 1 of the errors showed "Emissions System Problem" as well as "Move vehicle to side of road and park". I could not get the vehicle to do anything even though it was already in parked from stalling out. I had to press Start/Stop button to turn my vehicle off completely for approx. 2 minutes and then was able to get vehicle restarted and then shifted to Drive to clear intersection. This has happened multiple times in different circumstances. I have had the vehicle back to Honda dealership twice and they said the do not see any issue or cannot get issue to repeat.
Sitting stopped at a red light. These messages with the check engine light start scrolling on the dashboard: TSA, Emissions system problem, stability control, EPS, etc. it kept changing. When trying to go in drive to he engine had reduced power and I had to get out of the intersection quickly. The code to show up when scanned was P0369 camshaft sensor. Had the vehicle towed to Honda dealership to find out that other pilots in my same year model have this issue but my specific VIN was not included in the recall LVM or the service bulletin 19-045 even though the same year model is included.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 75 MPH, the message stated that the transmission was overheating was displayed. The contact pulled over to the nearest exit to park the vehicle and allowed the engine to cool off. The contact then continued to drive; however, the message displayed after driving for a while, caused the contact to pull over and allow the engine to cool off again. The failure recurred while driving. The vehicle was taken to East Coast Honda (8756A US Highway 17 Bypass South, Myrtle Beach, SC 29588); where it was diagnosed and determined that the rotors needed to be replaced and the transmission fluid needed to be flushed and refilled. The rotors had been replaced and the transmission was flushed and refilled. Approximately two weeks after receiving the repair, while depressing the accelerator pedal, the engine revved with an abnormally loud sound. The vehicle was taken to another dealer where the contact was informed that the failure was related to the recall; however, the part for the recall repair was not available. The manufacturer was not made aware of the issue. The failure mileage was 66,000. Parts distribution disconnect.
The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving at various speeds and depressing the accelerator pedal, the vehicle shuddered and hesitated while responding. Additionally, the power train warning light was illuminated intermittently. The vehicle was taken to the dealer, where the fuel injectors were replaced; however, the failure persisted. The dealer informed the contact that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000. Parts distribution disconnect.
my car is 2018 with 54k mile.now the car has check engine light on. the code is P0430. this code relate with fuel pump recall. i went to Honda dealer at Fremont but they said. they need to back order part. but my car now has a problem could not pass smog. please could you help to us how to do. Thank you so much.
I have been waiting since March for the fuel pump recall replacement and am now experiencing transmission issues. Vehicle lurching repeatedly and all light indicators came on. Honda is recommending replacement of cam shaft, thrust cover, and position sensor but still has yet to replace fuel pump recall. Vehicle only has 68k miles on it and has all required maintenance completed at dealer.
The contact owns a 2018 Honda Pilot. The contact stated while driving at approximately 35 MPH and depressing the accelerator pedal, the vehicle hesitated and failed to respond as needed. The contact stated that the failure was intermittent at first but had started to become a recurring failure. The contact stated that an unknown warning light was illuminated. The contact stated that she was no longer driving the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-078 torque converter lock-up clutch (Power Train). The failure mileage was approximately 71,000.
for months Honda dealer has not yet resolved the two recalls indicating parts and instructions from Honda are not availalbe. Thus, the dealer is unable to resolve the recalls. This has been going on for months and is unacceptable. When the NHTSA issues a recall, why can't consumers get their recalls fixed ?
I own a 2018 Honda Pilot (VIN number ending in [XXX] ) which was purchased from Perfection Honda on July 14, 2018. I am the only owner of the car and have taken the car to the dealer for all required maintenance services at the recommended time intervals. The car began stuttering after a stop on [XXX]. I took the car immediately to Perfection Honda and they stated that the issue was the front engine mount despite my concerns about the transmission. They replaced the front engine mount and flushed the transmission fluid and returned the car to me on [XXX]. The car had the same issue on [XXX] and I had to return the car to the dealer. Approximately one week later they stated that there was no issue and returned the car to me. On [XXX] the car had the same issue and had to be towed to the dealer. This time they stated it was the fuel pump, which had been recalled. They replaced the fuel pump and returned the car to me on [XXX]. On [XXX] the car had the same issue of stuttering upon acceleration from a stop and had to be towed again to the dealer. On [XXX] the service personnel called to inform me that a new transmission was needed. When the car first began experiencing the issue, I had had the car for five years and three months, three years of which had restricted driving due to the COVID shutdown in 2020 and in three months during 2021 when I was out of the country for travel. The car now has 57,380 miles. The issue began when the car had 54,079 miles. While there was fortunately no accident, the stalling after a stop and continued stuttering of the transmission is a significant safety issue. Each time I had my two children in the car with me and had to pull to the side of the road to avoid being rear ended. While other 2018 Honda Pilots have active transmission and engine recalls, my specific vehicle is not covered by those TSBs. Honda has stated that there are no active recalls on my vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Shortly after 60k warranty expired, check engine light came on. We went to dealer right away and were told the torque converter needed to be replaced to prevent permanent damage. The repair was quoted at over $2000. We left the car with service and contacted Honda corporate. They paid half, but still left us with bill over $1000. I have heard of this issue with other 2018 Pilots. We had the repair done and have not had any other problems, but we were told that, if this became a recall in the future, we could get our money back. There needs to be a recall done for torque converters on 2018 Pilots. Thank you.
The transmission does not transmit consistent power to the wheels to ensure the car moves forward at consistent speed. This intermittent transmission of power to the tires causes a safety concern when driving, especially during a rainfall with stop and go traffic or when joining roads. The car is unresponsive or very slow to respond when moving forward from a stop position. Any attempt to force the car to move results in a lunge or aggressive acceleration which usually causes the tires to screech. The unnatural acceleration results in forward motion not consistent with the flow of traffic. This issue is further compounded when there is rainfall with a little slop. Any forward motion results in the tires screeching forcing the driver to take his/her foot off the accelerator. This results in a stop and go situation which is confusing to other drivers especially when joining a road.
A D V E R T I S E M E N T S
- Diamond Bar, CA, USA