When taking the vehicle out of park and reversing or driving forward, the brakes make a single click noise. I took the vehicle to the dealership only to be told this is normal and expected. They even provided me with a "Product Characteristic Sheet" published in May 2019 that describes the issue and claims to be designed this way. This is my 4th Honda, and I have never had this issue before and find it interesting that this never happened until a year after I purchased the vehicle. If it was designed this way, why did it not happen for the first year? I also know other people who have CRV's and Pilots the same year as my Pilot and they do not have this issue, so I'm not sure how some Hondas are designed to do this and others are not! I can tell you that had the vehicle made this noise during a test drive, I never would have purchased it. Nothing about this sounds normal!
A D V E R T I S E M E N T S
When taking the vehicle out of park and reversing or driving forward, the brakes make a single click noise. I took the vehicle to the dealership only to be told this is normal and expected. They even provided me with a "Product Characteristic Sheet" published in May 2019 that describes the issue and claims to be designed this way. This is my 4th Honda, and I have never had this issue before and find it interesting that this never happened until a year after I purchased the vehicle. If it was designed this way, why did it not happen for the first year? I also know other people who have CRV's and Pilots the same year as my Pilot and they do not have this issue, so I'm not sure how some Hondas are designed to do this and others are not! I can tell you that had the vehicle made this noise during a test drive, I never would have purchased it. Nothing about this sounds normal!
- Kris A., Santa Rosa, US