This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Travelling on a I-80 w about 60 mph from NJ to pa, for no apparent reason the sunroof shattered. Cracked opening was about 1X3 ft in oval shape. No overpass or other vehicles on the front and also no elevated rocky area along the highway where this happened. We initially thought it was some rock -but no chance whatsoever for that. Honda dealer said they can look at it, but most likely insurance will have to cover it.
When neutral button is pressed once and ignition turn off and car exited by driver car remains in neutral. Auto park function does not put car into park. The service technician at hill country Honda confirmed ''tis and states it is normal. This not what is described in the owners manual nor in online videos. This misinformation resulted in the Honda Pilot rolling out of the garage and colliding iwith another car after the driver had turned off ignition and exited the Honda Pilot. The Pilot Honda Pilot should remain in neutral after exiting car only when car wash mode is activated according to the manual.
This might be an unknown issue, but upon startup, the brake pedal is very stiff and hard. Few times, I couldn't start the car because the brake was so stiff, I couldn't press on it with my foot, and it went into accessory mode. I took it to 3 different dealers, they keep telling me that it's normal. Advantage Honda tried replacing the battery, but that didn't help. All they could do is a multipoint diagnostic on it, where the computer won't show anything. Dealers are telling me it's normal, but why is my neighbor's 2017 Honda Pilot not giving him the same problem" it can't be normal because when I first purchased the car in Aug. 2017, and up until mid Oct. 2017, the brake pedal was fine. Then after that, it only happen overnight, then now it's happening every time I start the car, it gets very frustrating when you have to slam the btrake pedal in order to start the car. I've driven other vehicles with push button starts for many years in the past, and I've never encountered an issue like this. Could this be an issue with the hydraulic brake system loosing vacuum supply where dealers don't want to bother taking a closer look at the issue because they don't make that much money if it's still under warranty" I've called Honda of America, they told me to bring it to a dealer, but dealers are not helping or even explain why is the brake pedal doing that other than say it's normal. As soon as I start the car, the car runs fine. Please help me understand why my car is like this. Thank you for your help.
Two times my 2017 Honda Pilot with only 2600 miles on it has lost engine power at speeds of 45 plus miles per hour. The service engine now light flashes along with all other system warnings including emission warnings, vehicle stability warnings, and engine power failure warnings. I have read at least 30 other complaints on the internet about this happening. It is extremely dangerous if there is no shoulder and tractor trailers behind you like happened to me. I was five miles from a safe exit on an uphill incline. This is a very bad accident waiting to happen. Car also feels like it is misfiring often leading up to these events over three days. Vehicle is at dealer a second time, but I am very concerned about what I will be told. The first time I was told nothing is wrong. From what I have researched Honda is aware of this problem as early as February 2016 and is still not acknowledging it.
I purchased my 2017 Honda Pilot brand new earlier this spring. Never had to use the heat until fall came around and I noticed the front dash heats do not work while the vehicle is in idle. I have taken it in to the dealership for an inspection and it was determined there is an issue that needs to be corrected with a software update from american Honda. I've been playing phone tag with Honda since and finally got to speak with james (1-800-999-1009 ext 117753), today from american Honda. He did not assure me that the issue was being looked into or that they were working on something to correct it. Instead, told me repeatedly that there are no issues with my vehicle and it was designed that way. He states he's spoken with my local dealership who has confirmed that my heaters do not work properly, but again continued to tell me there were no issues with my car. Obviously there was a fault in the design, and he refused to admit that or offer a adequate resolution. When I asked to be escalated he offered to connect me with with another representative to review my case. I assured him I did not wish to speak with another representative and requested a manger at which point he told me he was a manager. A manger offering to connect me to a representative" where's the logic in that or any of this" Honda does not deserve anyone's business if they aren't willing to make an effort to find a resolution.
- Anchorage, AK, USA
Search CarComplaints.com for these popular complaint phrases...
On at least two occasions, I accidentally pushed the engine start button while my car was in motion. On one of these occasions I was trying to hit my emergency flashers but instead, pushed the engine start/stop button. In doing so the car cut off while I was in active traffic. In oncoming traffic, it took me several seconds to get the car restarted. That was absolutely scary. Another incident with my new Pilot is the engine idle feature. This is the feature that while holding down the brakes, allows the car to turn off/remain idle to save gas. My incident with this feature was when I slowed down to turn the corner, the idle engine feature kicked in(I guess because I had slowed down too much), and the car went into the engine idle mode. This again was scary as I was making a right turn from a very busy, over 50 miles per hour highway.
Brand new Honda Pilot 2017, less than 4 weeks old, ex-L, navigation. 2nd row seat, passenger side, window shattered, normal driving condition in highway. No rock or metal that cracked in. Honda dealer (or) Honda corporation is mentioning that they will not cover this under limited warranty. Was pretty scary to be inside the vehicle when this burst. Vehicle was on highway, around 55 miles / hour. Not operating the windows.
A D V E R T I S E M E N T S
- Wanaque, NJ, USA