This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
i was stranded multiple times at redlight signal and while taking left on yeild due to idle stop and it took me 30 seconds to start the vehicle. When i went to show room they replaced the battery which fixed the problem. Problem is everything else work fine except idle stop start and it caused lot on anxiety when i got stuck in middle of intersection.
Our car is 1,100 miles over warranty and the air conditioner system broke. The dealer cannot tell me anything about why it happened, just that they need to replace the entire system, including the compressor and condenser. Our AC is blowing hot air now (and we live in Georgia and it's the summer), so the car is basically undriveable. It's going to be $5900 to replace.
The auto stop/start feature does not always restart the car when I release the brake after stopping. Mostly in town at stop signs and red lights but recently it happened while I was in stop and go traffic on an interstate. At all locations I was blocking traffic (flashers on of course) and hoping no one hit me while I sat for a few minutes trying to restart my car. From experience I have found that I have to release the brake and push my engine start button a couple times to completely turn off everything then push the brake and button to start the car. A few times it I had to do that cycle several times before it actually restarted. Meanwhile I am in the middle of the road completely blocking traffic. My dealer was -??unable to replicate-?? so my solution has been to turn off that feature. Unfortunately, auto stop/start is automatically on every time I start my car -?? so this happens when I forget to turn it off. There are times that it works and the car restarts but even then the electrical system shuts down. Radio turns off and back on as the car is restarting and dash lights turn off then on, which reminds me to once again turn the feature off. I have had a lot of electrical issues with this car due to a sunroof leak so I chalked it up to my ongoing electrical problems until I saw the article today about other complaints from people having the same issue. The date listed below was the most recent incident but it has occurred many times.
2017 Honda Pilot does not restart when auto idle feature is engaged. The engine idles, as designed, but does not restart. Instead, the engine shuts off entirely and we lose all power features. On one occasion, we were stopped on hill on a coastal highway and began rolling backwards. Fortunately, I was able to stop our Pilot before it rolled into the vehicle behind us but it was difficult as the power brakes were not working. This has been an issue since we purchased the car new and the dealership has not been helpful in the least. We've taken it to them several times and they had it for roughly a month on one occasion. They've told us repeatedly that they haven't heard of this issue before (a simple Google search will show that other consumers have experienced the same thing) and are now telling us the issue is no longer covered under the vehicle warranty. Since the dealership was unwilling to help us, I opened cases with Honda America but they, too, have been unresponsive.
The automatic start/stop killed the engine at a stop light, and took several tries to restart the engine. I always disengage this feature now to avoid being stranded.
- Lincoln, NE, USA
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We have had several instances when our Honda shuts off and will not restart. Several times we either a) have to leave it sit for hours b) press really hard on the brake pedal and hold the start button down for an extended period of time c) get the other set of keys which seems to then allow the vehicle to start or d) jump it to reset the issue so it will start and run. We also think this is somehow tied to the auto start stop or restart function.
While driving, I noticed a stall with the speed then I immediately noticed that the shift gear was on N position, apparently the shift gear was pushed accidentally even without pushing the button on the side to change gear. Also, my car kept randomly alarming and with static flashing on the dashboard while on park. I already changed the battery thinking its the battery problem but the alarming persisted. I took it to Honda and was told it's the keyless unit system, needs replacement and will cost around $900. Upon checking online, I learned that there was a recall for 2016-2017 Honda Pilot in 2020 for the same problem but when I called Honda I was told my car VIN was not part of the recall. How is that possible when my car is showing the same problem and also manufactured in 2017? How can my car's VIN be included in the recall. Pls help me have my car fixed.
When parked, the car anti-theft alarms will honk loudly waking up everyone noisily; the headlights will be turn on & keep running (even if it is manually turned off); the dashboard lights will be flickering; relays clicking; and sometimes the car will turn itself on. The noise & lights can't be turned off from the keyfob. The only way to silence it is to disconnect the battery and leave the car unlocked which is not safe when parked in the street or anywhere.
On Saturday, 30 April 2022, While driving approximately 65 mph on a state highway in Alabama from Florida, the sunroof spontaneously exploded. Thankfully, at the time of the incident the sunroof and shade were both closed. However, had the shade been open, all of the glass would-??ve shattered on my two children, my husband, and myself. Being that this occurred while I was driving, it could have resulted in a serious accident. I have never had any issues with the sunroof up until this incident. There were no warning lamps or system messages that there were any problems with my vehicle. My vehicle has always been regularly serviced at a certified Honda dealership service center since I purchased it in 2017.
Vehicle randomly does not automatically restart after the auto engine idle stop engages when in stop-and-go traffic or when stopped at an intersection, resulting in a stalled vehicle in the middle of traffic. Takes multiple attempts of hitting the start-stop button to restart the vehicle. Have taken the vehicle to the dealer numerous times and each time told they can't figure out what causes the problem, but they replaced the battery at a cost of $500...didn't fix the problem. No warning indicators before the vehicle stalls, the engine simply doesn't start again after the brake is released, which should disengage the auto idle.
My car keeps stalling after being in the idle engine mode. At intersections waiting to turn left, or sitting in traffic on the freeway, at a 4 way stop, it has happened numerous times in the past year where the engine is in idle mode while my foot is on the brake, and when my foot comes off to switch to gas, the gear shifts to N automatically. It's seizing up and I can't hit the button to switch back to Drive or Park. I have to turn the whole car off and that takes awhile to do that too. Every time I go to the dealership, they do a quick battery test and it's been in the normal range. They cannot replicate the issue. There have been so many times I've created a traffic hazard, stalled traffic, and almost been hit by a car. They finally advised I turn off the engine idle option but then it defeats the whole purpose to be environmentally friendly. There is something wrong with the electronics or battery with the car. It is a huge safety issue that is not being taken seriously at the dealership.
On my way to work yesterday, I took my exit and stopped at the light where the idle engine function enabled and then my car completely shut off on its own. It took multiple tries to restart the car. Meanwhile, the light turned green, multiple cars were honking at me, and could have most certainly rear ended me. If it was the next street over, it would have been quite a dangerous situation as it is a super busy area. Upon taking it to the dealership today, they cannot figure out the issue.
When I turn on the car, an error pops up saying KEYLESS START SYSTEM PROBLEM. I already changed the battery in the key fob and that didn-??t solve anything. I-??ve restarted the car several times and the error continues to pop up.
When I completely stop at a light (stationary), and have the auto engine idle stop "enabled", my engine shuts off and the warnings on dashboard "collision mitigation" flashes. Music and A/C is turned off as well. I need to put the car back in "park" and restart the engine. I'm afraid someone will rear end me. I also had issues with my battery loosing charging even though its still good. I believe the auto engine idle stop feature is pulling significant amounts of battery charge. Waiting to hear if there is a recall on this problem since I was told that Honda is aware and trying to come up with a solution. This has occurred several times already.
The auto shut off when the brake is fully deployed fails when pressure is released and the car will not re-energize. Leaving a car dead at a light that just turned green. Requires me to put car in park, then restart then put into drive. This is a safety hazard. No error lights. Auto shop can't fix. Must remember to manually shut off the auto shut off each time the car is turned on. Not safe. I have almost been rear ended several times as the car behind expected to go at the just then green light. At one light no cars were stopped behind me but a car approached a light that had been green didn't realize I was stopped with a failed engine. Scary. It happens everyday.
While stopped at an intersection, the "auto-idle-stop" feature malfunctioned and: 1.) didn't properly "restart" the engine; 2.) caused the electrical systems in the car to turn off and essentially stalled the car; and 3.) made it difficult to restart the car using the ignition button as it wasn't clear what gear the car was in. Once the car was in park, it was able to be restarted using the ignition button. This occurance has happened several times. For safety (when we remember to), we now make a point to turn off the auto-idle-stop feature when using the car as the scenarios in which the issue appears could be at an intersection or situation with cross traffic.
My 2017 Honda Pilot elite is equipped with the auto start/stop "feature". this feature can be disabled, but not permanently - you have to remember to turn it off every time you start the car. Several times over the last few months my car has totally died when I'm at stop lights or intersections. The auto start/stop feature engages and shuts the engine off, but when I take my foot off the brake the engine sputters and dies, and the car moves to neutral. I've figured out at this point that I need to shift to park, and then push the start button, but sometimes it takes several tries to start. The last time this happened I was in the middle of the busiest intersection in town with cars whizzing around me. It was absolutely terrifying. Today I took the car to the Honda dealer and they said that they couldn't recreate it (it doesn't happen every time) and there's no error code so "at this point" there's nothing they can do. They said they'd not heard of this issue before, but a quick google search turned up many forums on which people are raising this very dangerous, potentially deadly issue. Here's a sample: Https://www.piloteers.org/threads/elite-shuts-off-at-stop-light.157005/ https://https://community.cartalk.com/T/2017-Honda-Pilot-stalling-at-intersections/161704 https://www.carcomplaints.com/Honda/Pilot/2016/engine/engine.shtml https://www.vehie.com/complaints/Honda?vehie_model=Pilot I'm now looking at trading this car in for a vehicle that doesn't have this "feature" but am worried about the family that purchases the car - it's not fair to them. Please make Honda recall the vehicles with this "feature" and let us disable the feature permanently, rather than every time we start the car.
A D V E R T I S E M E N T S
- Surprise, AZ, USA