This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact stated that the 2017 Honda Pilot. The contact stated that while the vehicle parked, the contact attempted to start the vehicle, there was a rattling sound coming from the engine compartment. The check engine warning light was illuminated. The contact stated that a certified mechanic nearby inspected the vehicle and advised the contact to no longer drive the vehicle. The vehicle was towed to the dealer who diagnosed that the rod bearing had fractured causing the engine to fail and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 113,178.
I was told by my local Honda Dealer (Autofair Honda Manchester NH) that my very well maintained 2017 Honda Pilot, which I bought new, needed a new engine. After doing some research, I discovered that Honda has already recalled 249000 vehicles in the US with a 3.5 liter V6 engine that had manufacturing defects in the crankshaft that could cause connecting rod bearings to prematurely wear and seize leading to engine failure. NHTSA also said it was probing the severity of the issue to determine if the vehicles not included in the 2023 recall should be covered. My 2017 Pilot falls into the "investigation period" and has characteristics consistant with those addressed in the 2023 recall. Therefore, I wanted to add my information to your database. Thank you
The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine was misfiring with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the camshaft had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 117,000.
The stop/start feature will randomly not restart after a stop at a stop sign in traffic. The defect is totally random so it cannot be replicated by the dealer. I have struggled with this problem for years and have not had a crisis because I usually shut off the stop start feature to avoid this system failure. There are no warning lights or symptoms that indicate a failure is eminent. On February 9, 2025 as my wife and I were driving home from the airport at 2:30 AM on a below zero temperature day in the middle of desolate countryside, my Pilot would not restart after I stopped at a stop sign. I had forgotten to turn off the stop start feature. There was no other traffic on the road to help and no houses or other warm places to find refuge so I hoped that I could figure out who I could call to rescue us before we froze to death. I allowed the Pilot to set for a while and after the fourth try, the vehicle again started. I took the Pilot to the local Honda dealer and they indicated that although the battery passed a regular battery check, when an extreme battery load was placed on the battery it failed the battery test. I asked about the stop start issues reported to the NHTSA but they would only talk about my need for a new battery. I think Honda dealers are attempting to deflect this design issue by blaming the issue on the batteries and are selling batteries instead of fixing this issue. I tried to explain that this is a chronic issue that was present when my battery was new but they deflected that argument and continued to press the sale of a new battery.
Hi NHSTA! My mechanic has diagnosed the 2017 Honda Pilot engine problem as a rod knock. Currently, the vehicle is undrivable. The mechanic was surprised that the engine was NOT covered under the 2016-2020 Honda Pilot recall. Relevant links: [XXX] [XXX] I also contacted Honda to report the issue, but they offered no further help. Besides contacting a consumer protection attorney, what other options do I have? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Austin, TX, USA
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The engine shut off when I when I went from a stopped position and attempted to accelerate. All power was lost to the vehicle, the engine died, the dashboard lost power and the radio turned off. The auto-stop feature also causes the engine to briefly cut out and the check engine light to illuminate on the dashboard. I replaced the year old battery, but the car still does this with a brand new battery.
The contact owns a 2017 Honda Pilot. The contact stated that while driving on several occasions at various speeds, the vehicle stalled. The contact stated that the vehicle restarted 12 minutes later and after five attempts during the first occasion. The contact stated the vehicle restarted each time, but the time increased to an hour on the final attempt to restart. The vehicle was towed to a dealer where it was diagnosed that the engine rod bearing had failed, and the engine needed to be replaced. The vehicle was not diagnosed. The vehicle was taken to a dealer where the same diagnoses was provided. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 75,000.
The contact owns a 2017 Honda Pilot. The contact stated while driving at approximately 65 MPH, the check engine warning light illuminated, and the vehicle started to lose motive power. The contact was able to pull over to the shoulder of the highway and stop the vehicle. The contact turned off and restarted the vehicle several times and was able to regain vehicle functionality however, the vehicle was unable to accelerate above 40 MPH. The vehicle was taken to a local dealer to be diagnosed. The dealer retrieved DTC: P2638 (Throttle body). The dealer determined that the engine was damaged and needed to be replaced. The vehicle was not repaired. The vehicle was taken back to the residence. The contact stated that while starting the vehicle, there was an abnormal knocking sound coming from the engine compartment. The contact stated that the sound was a metal-on-metal knocking sound. The manufacturer was informed of the failure. The failure mileage was approximately 157,000.
All of the warning lights come on the dashboard, the D for Drive flashes. While driving the vehicle downshifts and stalls and loses power and 75% of the time when you come to a complete stop the car completely stalls, loses power and you have to manually turn the engine off and restart the vehicle.
My 2017 Honda Pilot in 4/2023 I was driving the belt way my hood was bouncing as if it was going to fly off an kill us all and who was behind us in rush hour traffic. I called made appointment with dealer. My son went on line there was a recall for 2017 Pilot for hood problem, but not my Vin # I was very very upset. I was told it was fixed when I was there last. I told the dealer if they didn't fix it put it in writing. So my family will know what happen to us if that hood came off. Now my Pilot has been jerking sputtering when I take off it's been going on about a year. I keep putting it off until. I was almost hit in the back trying to get on the beltway, everyone screaming. So I check the recall list Guess what there is a recall on the 2017 Pilot but not with my VIN #. Sometimes, my auto start won't work. My dash radio will go black for a minute, so that's and electrical issue. We are going to have a problem if my grandchild can't watch here movies on the monitor when we go for a ride. Why is my Pilot having the recall issues and not on the recall list? I looked up recall for 2017 Honda Pilot there is one for Fuel Pump please add my Pilot to the recall list please. I love Honda's my whole family does, I hate to have to change.
Rod bearings failed causing metal fragments to enter causing engine failure. Inspected by local Honda dealership. They recommended that we place a claim with Honda Corporate. Claim was denied. We ended up paying to replace the engine out of pocket.
The vehicle has stalled and had poor acceleration since we purchased it in 2018. The fuel injectors were replaced within the first two years, but continued to have the same problem with stalling and poor acceleration. Additionally, the catalytic converter starting giving error codes. Honda finally attributed the problems to faulty fuel injectors and fuel pump. The fuel injectors have been replaced for the second time and after waiting over a year for a fuel pump, parts have finally become available, and it is scheduled to be replaced next week. In the meantime, the catalytic converter has had to be replaced. I have heard that others have had similar issues with catalytic converters going bad earlier than they should and have had mechanics say that these fuel injector/fuel pump problems could be causing the issue, or possibly that the catalytic converters are faulty.
Emissions system error repeatedly produced leading to ultimate engine failure. The initial error was fixed by a mechanic. Within 6 months the light was back on accompanied by a loud knocking in the engine. The check engine light indicated a misfire on cylinder one, the ignition coil was replaced, and the problem persisted. The vehicle was taken to the mechanic where they determined the lower part of the engine was failing and that it would need complete replacement. Vehicle is still in my possession as I'm not sure what to do with it. The vehicle has 135k miles on it.
My car started sputtering and lost power on the interstate and the dash lit up with warnings while driving. I brought the vehicle home and the code is for a bad camshaft position sensor after only 78,000 miles. That is absurd. The neglect for safety here is astonishing by Honda.
The contact owns a 2017 Honda Pilot. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that when the accelerator pedal was depressed, the vehicle lost motive power. The contact stated that the failure occurred while on a four-lane highway. The contact stated that later, several unknown warning lights were illuminated. In addition, the contact's minor child was an occupant of the vehicle when the failure occurred. The contact and a nearby driver pushed the vehicle to the shoulder of the roadway. The vehicle was towed to the residence. The contact was informed by the tow truck driver that the failure was engine failure. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 141,496.
The cars RPM continuously os ul and down while driving causing the car the continously jerk while driving. Which has been to the shop two times for the same issue. The car hesitates a lot when pressing the gas as if it's lost power.
Late 2023 our Honda Pilot Touring had all lights and dash display systems come on while driving in town. The vehicle became extremely jerky and wouldn-??t drive more than 15mph. Major engine vibration and systems failures. Had this happened while on the freeway it could have been a catastrophic accident. There were no symptoms prior to this issue happending. We towed the vehicle to Honda and they told us the cam shaft had worn out and needed to be replaced. The vehicle had just over 100k miles. Cam shaft and the cover were replaced as Honda admitted to poor tolerances in the manufacturing and this being a know issue. They never recalled only made the issue a service notice to dealerships. Well, about a year later and our Honda Pilot experiences the same issue. We have it towed to Honda and they say the engine is a complete loss. Needs a cam shaft again. Has a crack in the engine block. Has a fluid leak into the engine from the rods and piston area. Total loss and they want 15K to replace. We reach out to Honda of America for assistance in July of 24 and it took them over 3 months to respond and offer ZERO assistance or help. This issue is a known problem and we believe our engine is in the situation it is due to poor manufacturing and the previous issue with the poorly machined camshaft. It-??s become clear that Honda doesn-??t intend to build engines that last long and they no longer intend on supporting their customers who spend hard earned money expecting support.
I purchased my 2017 Pilot new from Honda. Around 10,000 miles a code appeared and said Emissions problem and a picture of my engine. I immediately called Honda and took in to service dept. They said my fuel injectors need to be replaced and gave me an extended 150,000 warranty on injectors. Everything ok for awhile-??until I hit around 60,000 to 80,000. The emissions engine light came on suddenly then after a few drives/ turning off then on engine it went away. I talked to Honda about this concern they said if light not staying on could be nothing more than a misfire or need to do a tune up. I did the required tuneup -??. Emissions engine light still appearing off and on. Now the emissions engine light hardly goes off and has been doing this since around 117,000 miles and I just recently having issues with key faub auto start working since this engine light on -?? it now won-??t work. I took to Honda again recently and they wanted to do the diagnostic test to see for sure the codes. Honda still can-??t determine what the issue is-?? Honda says my injectors, catalytic converter passed the tests. Honda at a loss and so am I. I-??m afraid my engine could fail me while driving with my family.., and I take my car to the place that should be able to fix and they don-??t even know what-??s causing the engine problems.
Engine fails to restart after the engine idle stop shuts off the engine when stopped. It is difficult to restart the engine from this state and creates a safety hazard with the car being disabled for a period of time. It does not happen every time. The battery in this vehicle was replaced 18 months ago and the vehicle has no trouble starting normally.
A D V E R T I S E M E N T S
- Avon-By-The-Sea, NJ, USA