This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I took the car in at approximately 55,000 miles (under warranty) because I was could heard a noise coming from the transmission and the vehicle was not driving correctly. The dealer flushed the transmission and did a computer update. The DEALER paperwork stated "judder from torque converter clutch." 25K miles later (now out of warranty) I get a warning light on the dash that states " transmission problem". I take the car back to the same dealer and they tell me that the torque converter clutch is failing and it will take $4250 to fix the car. I told them it was failing 25K miles ago and you put 2 bandaid's on the car and not Im out of warranty. I did call Honda of North America and they did nothing for me.
The contact owns a 2017 Honda Pilot. The contact stated while making a stop, the vehicle stalled without warning. The contact was able to restart the vehicle. The dealer was contacted, and the dealer confirmed being aware of the failure; however, there was no fix for the failure. The manufacturer was not contacted. The failure mileage was 40,000.
The contact owns a 2017 Honda Pilot. The contact stated while making a stop at a stop sign, the vehicle stalled with an unknown warning light illuminated. The contact turned off and restarted the vehicle. After restarting the vehicle, the vehicle started operating normally. The vehicle was taken to the dealer to be diagnosed; however, the contact was unsure which fuse the dealer stated needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 20,000.
I been hearing a rattling noise from the engine area for a while. I took it to Honda dealership where I bought it and they test drive a few times. They said they don't hear the noise, but when the test drive with me know the suv they hear they noise numerous times but don't know where the noise coming from. It's all over the honda bulletin customer are complaining about the same noise nothing I'd getting done about it. I opened a case with American Honda and they did nothing sbout as well. Now my transmission system problem light came on at 49000 miles and I see alot of people complaining about that as well and Honda dealership is saying it's not Honda problem. The complaints is on Honda forum and Honda sites. I think Honda should be investigated for these problems.
RPM Judder from Torque Converter Lock up clutch felt while driving between 20 and 60 mph. The issue is caused by transmission fluid that overheats and deteriorates quicker than it should. It can be resolved by a vehicle software update which prevents transmission fluid from overheating and prevents the judder. A transmission warning light appears in the vehicle when the issue is experienced. This issue has been confirmed by Honda - see Honda Service Bulletin 17-014 dated 2/27/18. Honda service centers will try to blame consumers for not flushing and changing transmission fluid frequently enough due to black transmission fluid and service is not covered by most warranties since it's considered a fluid maintenance service by Honda.
- Parkton, MD, USA
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Warning signs pop up when it hits 65mph on the highway. It blinks, -??transmission system problem-?? with warning sounds ever so often. I tried to take it to Jiffy Lube multiple times, and they could never find the problem. They checked the transmission fluid and it was okay. They ran diagnostic and nothing was found, yet, this message error appears here and there. I am not sure what else there to do but to report that it-??s not safe.
I have experienced several instances where the vehicle's auto stop-start system fails to restart the vehicle's engine after a stop. This has happened 2-5 times. Specifically, when the vehicle is at a full stop (with brake fully depressed), the auto stop-start system is designed to stop the engine to conserve fuel by turning the engine off. During the episodes at issue, the system works correctly to stop the system. However, when I have released the brake pedal and attempted to resume driving, the engine has failed to restart and the power system appears to fail/reset. The vehicle then requires that I attempt to restart it using the stop/start button. On at least one occasion, I had to make multiple attempts to restart the vehicle before it finally began operating again. This situation often results in the vehicle obstructing traffic for an extended period of time and creating a dangerous situation. I have begun disabling the auto stop-start system when driving the car to avoid this problem occurring.
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022, at Honda's expense.Car completely stalled while passing another (55mph)
Vehicle would shift into neutral upon acceleration such as when passing and take up to a minute to reengage in a gear to continue acceleration. Generally happened at 50-60mph on the highway. Called dealer multiple times and brought in at 47,000 mi, but no codes generated by vehicle and dealer couldn't replicate. Finally at 81,000 transmission completely failed on a busy highway exit ramp and car could not be put in gear. Blocked traffic for 2 hours before car could be towed to the dealer. It appears Honda had transmission based recalls up to 2016 but not 2017 model year.
The contact owns a 2017 Honda Pilot. The contact stated that while the vehicle was idling at a stop light and attempting to proceed to drive, the accelerator pedal was depressed; however, the vehicle lost motive power and stalled. The contact shifted the vehicle to park(P) and restarted the vehicle. The failure only occurred whenever the Auto START/STOP function was activated. The contact took the vehicle to the dealer who diagnosed that the fuel injector failed and needed to be replaced. The failure persisted. The contact returned the vehicle to the dealer who then diagnosed the vehicle and determined that the torque converter and converter clutch failed and needed to be flushed or replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 56,000.
Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.
Driving on the highway, came to a stop due to high volume of traffic, car stopped completely and auto/start turned off the engine itself like it should when brake is stepped on all the way, traffic started to move, let go of the brake to have engine turn back on like it normally would, however this time the engine did not start back on itself, tried to step on the brake and would not allow to press on it. Hit the engine start button light would come on however brake still would not allow to be stepped on, its like it is stuck. Tried this for about 5min and suddenly I was able to press on the brake and start the engine by hitting the start engine button. The component that failed is the engine, auto/start feature, power train, and electrical system. This was a big safety issue and yes it would not only put myself at risk but others safety at risk too. No the problem have not been reproduced or confirmed by a dealer No the vehicle or component has not been inspected by anyone No there was no warning when it first appear, it just happen.
This car has an automatic start/stop feature/function that shuts the engine off when the brake is fully pressed. The purpose is to save fuel when stopped at a red light or in heavy traffic. As soon as you release the brake, the engine is supposed to restart automatically. Unfortunately whats been happening is either the engine does not restart or it begins to restart and then stalls. In either case, the car needs to then be put into park, fully turned off, and then restarted. In most cases, it more an annoyance for everyone involved. However, what has happened a number of times is that we-??ve moved into an intersection to make a left, stopped for oncoming traffic to pass, and then started our turn. The car has stalled then. Luckily there has been no accidents, but that is by luck. As the lights change, we have to quickly restart and get out if the intersection. I-??ve searched online for a solution. Many people have post about the same issue in various forums. Many have also taken their car to Honda dealership for service, but there has been no consistent response as to the cause or a solution. In more recent models, Honda has changed how this feature works, but they have not provided any solution for models preceding the change. Thank for any resolution you can bring to us the many others impacted by this point problem. FYI this is not an issue on a single date; it is inconsistent but recurring.
When the engine stops when the brake is applied, there are times when the engine shuts down completely, restarting electrical systems and not starting up again. This incredibly scary and dangerous. I have brought it to the dealer who has no idea how to fix it. I read an article that this is something the NHTSA is investigating and am very relieved that there is finally some attention being paid to this problem. I wanted to log my vehicle as being effected also.
Engine does not restart after start stop feature {auto stop} when stopped at a stoplight or stop sign. Sometimes engine turns off with just a soft application of brakes. So far no serious accident except holding up traffic at an intersection. Could become dangerous. So I immediately turn off the feature whenever I remember when I get in the car. Thanks.
We were at a Sheetz gas station last month and the auto-start/stop cut the engine off and it would not restart. We had to place the car in park and manually restart it. We have had this issue happen on another occasion and we purchased the car in April.
At start up, both with remote start an manual start, the vehicle will lurch forward. It seems to be happening with more frequency for a total of about 10 times. My worry is that at start up the vehicle will strike nearby pedestrians or property. The transmission has had start / stop issues and -??hard-?? shifts but the dealer has not found any issues. There are no warning lights associated with this issue.
For the past few months, I have been having issues with my vehicle stalling. This issue occurs while stopped at red lights, stop signs, and while sitting in stop and go traffic. My vehicle is equipped with the Auto Start/Stop feature, and while stopped at a stop sign for instance, the vehicle will auto stop but fail to auto start when taking my foot off the brake and hitting the gas. This has happened on numerous occasions, putting those in the vehicle and those in other vehicles around my vehicle at risk. I brought my vehicle to my local dealership, at which point they checked it and found nothing wrong with the vehicle. They also stated that they, and the vehicle manufacturer were aware of the issue, but have no solution for it. The first time I brought the vehicle in, the dealer told me that a possible fix was an update to the system, however I would have to pay for the update. After the service adviser spoke with the service manager a few times, the dealership paid for the $220 update. The vehicle has since continued to stall, the only thing that seems to assist is to turn off the Auto Start/Stop feature every time the vehicle is turned on. Last Thursday, the vehicle stalled again on my wife with our son in the vehicle at a t-intersection. The vehicle failed to start for approximately 10-15 minutes. I contacted my dealer again and was advised to bring my vehicle in. I brought it in and was told that I could have a rental car, but that I would need to approve paying a $160 diagnostic fee. They were unsure of a permanent solution for the problem.
A D V E R T I S E M E N T S
- Chagrin Falls, OH, USA