8.5

pretty bad
Typical Repair Cost:
No data
Average Mileage:
450 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. not sure (4 reports)
2017 Honda Pilot body / paint problems

body / paint problem

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2017 Honda Pilot Owner Comments

problem #4

Apr 012017

Pilot EX 3.2L

  • Automatic transmission
  • 3 miles

A D V E R T I S E M E N T S

When you are being passed by a large vehicle the hood lifts and shakes like it is going to come off. I have been to the dealer and was told they are all that way. We are trying to make the vehicles lighter to get better fuel economy and the hood issue is a result. My windows were also streaked when I picked it up. It would not come off. Dealer told me it was acid rain and that they would need to be replaced. I took it back to them and after two days they told me that they had been grinding on the glass to remove the stains and that they were acceptable now. I can still see grinding imprints in the glass. This was my 5th new Honda that I have purchased. After this experience it will be my last.

- Kevin S., East Alton, IL, US

problem #3

Mar 302018

Pilot ES

  • Automatic transmission
  • 500 miles

I have complained to Honda every time I went in for an oil change. There is a loud whistling noise when you reach speeds of 65mph or higher. Then when my husband lifted the hood to look and see if he could see anything to cause the noise he noticed there was a black shield that ran across the front under the hood that is supposed to keep debris out from under the hood. It is constantly coming loose because of the hood flexing so bad. We then noticed the insulation that covers the inside top of the hood had water marks on it. Before you know it the remote starter doesn't work and the windows go up and down by themselves. When I talk to service about it they said I have to come back when there's less traffic so they can get on the interstate. Your in Tampa, there's always traffic. I drive far for work and now have 21,000 miles on it and they have yet to even look at it.

- Jamie F., Dade City, FL, US

problem #2

Apr 152016

Pilot EX-L V6

  • Automatic transmission
  • 500 miles

Hood flexes severely on 2-lane road with oncoming truck traffic in windy conditions. Immediately after oncoming truck passes, the hood will jump up to 2 inches as if it was only held by the safety latch. At a stop there is no perceptible play in the hood latch or hinges.

- Everett M., Lorida, FL, US

problem #1

May 152017

Pilot EX-L V6

  • Automatic transmission
  • 600 miles

At highway speeds, especially on windy days & 2-lane roads, when being passed by an oncoming large vehicle, the hood jumps, shudders & flexes like it's not fully latched. The first time it happened, I pulled over to make sure the hood is actually latched, not just on the safety latch. The hood is completely latched & has no perceivable play in either the latch or hinges. Something is flexing or stretching badly. In an extreme situation I have seen the hood raise in excess of 2 inches. I have to believe the metal of the hood or hinges or latch components or all of the above are flexing uncontrollably.

The selling dealer in Jacksonville, Illinois & a dealership in Winter Haven Florida have both said they have had no such complaints & see no problem. The facts & numbers of similar complaints on this site say otherwise. Recently, one of my neighbors purchased a new Pilot & experiences the same thing. I am 75 yrs. old & have owned automobiles since the early 60's & never had such a problem. Our 2013 Accord has a very slight shudder of the hood under the same conditions but not anywhere as severe & I never noticed it until our new Pilot did it often & much more severely.

If the manufacturer will not take ownership of this problem, I will pursue the Lemon Law, & if that fails, I will trade it off. I've had a good run with Honda vehicles up til now. Our 2017 Pilot is the 10th Honda we've owned since 1987. We have passed down every old Honda to our children & grandchildren. Most of them are still on the road with hundreds of thousands of trouble free miles. This problem is unacceptable & not what loyal Honda customers are used to. Honda should be ashamed!

- Everett M., Jacksonville, IL, US

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