The radio issues happened before April 2019. Its been happening from 2018 just can't find the service invoice. Unbelievable, I would be driving and the radio would seem as though someone turned it off but yet its still on there would be no sound nothing. The only way to get it operable again would be to turn it off then turn it back on. This problem started happening really randomly maybe once a month or even once every 2 months. Now its every other week sometimes every time I start my car in the am. When I took it in to Honda. Honda's answer to this issue was " could not duplicate concern at this time bring it in when it happens again". The next time it happened, I didn't touch the radio I drove straight to Honda and had the service writer look at it and this time it was finally confirmed by the service writer. The service writer told me he'll do some configurations and it worked for 3 weeks. After 3 weeks it started happening again radio started to just knock off again. This time when I took it in the service writer said he would try and get an approval for a new radio. Well guess what no approval because "unable to duplicate customers concerns". I told the service writer "you were there you confirmed the problem with the radio" he said regardless, the tech could not duplicate it and they would try to up date the computer instead and see how that works. Once again wasted time and energy. Probably after another 3 weeks when the radio fails again they'll wise up and just change the radio.