CarComplaints.com Notes: It's worrying when the top category for 2016 Honda Pilot problems are transmission problems. Owners report jerking when accelerating. Also as the first model year of the redesigned 3rd generation Pilot, it's not a good sign.
Honda released a TSB on October 29 2016 that's possibly related. The TSB deals with a "a judder from the torque converter lock-up clutch ... while driving between 20 and 60 mph" due to deteriorated transmission fluid resulting from "specific driving conditions". In the TSB, Honda states they are developing a software fix to try to keep the transmission fluid temperature within spec.
We are keeping a close eye on this defect trend because if certain driving conditions can affect transmission shifting in the first year of ownership, we'd hate to think what 10+ years will do.
This is a $45000.00 vehicle. Where is the quality control at Honda. If I can see it why not Honda. These lenses were definitely scratched during manufacturing and Honda probably knows this. A maintenace bulletin should be published by Honda to allow dealers to fix this problem. This is the 4th Honda Pilot I purchased and never had a problem like this before.
I have bought this brand new honda pilot touring 2016 2 weeks ago. When i did final work through, i noticed that minor scatch on the headlight covers (both side) and the sale man - Jeff Biney and his manager told me to bring the car back to make it fix. I called couple days later to make appointment for it and they told me all the headlight cover were like that, nothing they could do and told me don't wait me time to come cause they would not fix it. I called customer service, they gave me case numbers and case manage was named Lorretta. I followed up and left her message but she never called me back until i called her. She said it was like that and nothing she could do. I felt like I have been cheated and frankly if i knew this, i would not buy this car. You put down kind of big money and they sold you kind of defected car. I would recommend if you are about to buy this car, double check on those headlight cover, i don't want you have the same problems.
I have asked them to return this car to them and they did not answer me yet.
The honda dealer names Hendrick Honda Easley located at 4609 Calhoun Memorial Hwy, Easley, SC 29640
Phone:(864) 855-1234. The Sale person is Jeff Biney and manager is Joey Berry.
- Duke D.,
Greenville, US
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This is a $45000.00 vehicle. Where is the quality control at Honda. If I can see it why not Honda. These lenses were definitely scratched during manufacturing and Honda probably knows this. A maintenace bulletin should be published by Honda to allow dealers to fix this problem. This is the 4th Honda Pilot I purchased and never had a problem like this before.
- Lawrence H., Monroe Township, NJ, US