CarComplaints.com Notes: It's worrying when the top category for 2016 Honda Pilot problems are transmission problems. Owners report jerking when accelerating. Also as the first model year of the redesigned 3rd generation Pilot, it's not a good sign.

Honda released a TSB on October 29 2016 that's possibly related. The TSB deals with a "a judder from the torque converter lock-up clutch ... while driving between 20 and 60 mph" due to deteriorated transmission fluid resulting from "specific driving conditions". In the TSB, Honda states they are developing a software fix to try to keep the transmission fluid temperature within spec.

We are keeping a close eye on this defect trend because if certain driving conditions can affect transmission shifting in the first year of ownership, we'd hate to think what 10+ years will do.

10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
30,912 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Honda Pilot drivetrain problems

drivetrain problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2016 Honda Pilot:

Unsubscribe any time. We don't sell/share your email.

2016 Honda Pilot Owner Comments (Page 5 of 9)

« Read the previous 20 complaints

problem #91

Aug 012018

Pilot

  • 28,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Honda Pilot. The contact stated that while driving 20 to 30 mph, the engine revved up and the vehicle started jerking. The contact stated that the vehicle drove much smoother once the speed exceeded 40 mph. The contact stated that research showed that due to a coding error, the transmission overheated and caused the transmission fluid to not perform as needed in regulating the transmission temperature. The vehicle was taken to hughes Honda (2260 moody rd, warner robins, ga 31088, (478)449-3939) and the transmission fluid was changed however, the failure recurred. The manufacturer was not notified of the failure. The approximate failure mileage was 28,000.

- Macon, GA, USA

problem #90

Aug 022020

Pilot

  • 65,000 miles
When stopped at a stop light or stop sign the transmission changes from drive to neutral to park and sometimes dies. Car won't restart when following directions on display screen or any other way except sitting and trying to start it over and over after turning on flashers and waving traffic around us.

- Tuttle, OK, USA

problem #89

Jul 012020

Pilot

  • 122,000 miles
The contact owns a 2016 Honda Pilot. The contact stated that while driving at 35-57 mph, the vehicle hesitated and jerked without warning. The vehicle was taken to an independent mechanic to be diagnosed. The mechanic was unable to duplicate the failure or provide a cause for the failure. Neither the dealer nor the manufacturer were notified of the failure. The approximate failure mileage was 122,000.

- Buchanan, NY, USA

problem #88

Jun 272020

Pilot 6-cyl

  • 80,000 miles

A D V E R T I S E M E N T S

Driving at 35 mph on my way home on a side street and my car jolted and stalled and several (5)warning lights came on. Vehicle stability, brake, trammision warning, and a couple other lights. I turned the vehicle off and restarted the car. I tried to drive it in a parking lot so I was able to get safely out of oncoming traffic. And it would not shift properly and I couldn+T drive it at all as I would try to start and it wojld rev to 4000-5000 rpms and would pop in and out from gear to park.. I had it towed from the parking lot I was in to my machanic. My concern is that I don+T feel safe driving on the highway with shifting issues, stalls and jolts that have happened if I were on the highway when that happened, going at 65 mph, it would have caused unnecessary accidents. It+S extremelyndangerous with my children in the car as well as innocent bystanders still no recall for my vehicle.

- Tolland, CT, USA

problem #87

Jun 272020

Pilot

  • 50,600 miles
I was driving on a dual two lane highway at 55 mph. At a cross road a traffic light was red, and I stopped the vehicle. The automatic idle stop shut off the engine for 1/2 to 1 minute, before the traffic light turned green. When I took my foot off the break, the car should have started, but it didn't.. many of the dashboard lights came on, the car shifted into neutral. The cars around me moved forward and several honked, because I wasn't moving. Other cars were approach me from behind at speed. I tried to turn the ignition off and restart it. Nothing happened because the shift was in neutral. I exited the car and pushed it to the right turn lane just ahead and pushed the brake to stop once I was out of the driving lane. I put the car in park with my foot on the brake and tried to start the engine 2 or 3 times before the starter turned the engine over. Several cars went by at speed, and luckily no one wanted to turn right. The car is just over 5 years old and I am very familiar with its operation with the automatic idle stop feature, but this time it surprised me. I had replaced the battery after 2.5 years of driving, and it is only 1 year and 10 months since it was replaced. I have read anecdotal accounts of similar incidences by other 2016 Pilot owners who had no reason for the incident. The car did not have any further problems that day, because I cancelled the idle stop feature for the trip home. I feel I could easily have become a statistic along with my wife had the traffic been moderately greater that evening. Other have registered complaints about this problem on this website. I am having the battery replace tomorrow, even though the dealer hasn't yet evaluated its condition.

- Bolivia, NC, USA

problem #86

May 182020

Pilot

  • 46,835 miles
Issue: Car is unable to start when on a city street and auto-start is enabled (stalling). This has happened on several occasions over the last couple years. My wife is the primary driver she often has the kids in the car which creates a large safety issue for my family. When the problem first presented itself, there was one time where the car unintentionally accelerated on it's own with my family in the car. Unfortunately that was not able to be replicated as well nor have we experienced it again. Potential solution 1: battery has been replaced which temporarily stopped the issue, however within months the issue is back. Potential solution 2: it's worth noting that the transmission was replaced recently, however it was not due to this the stalling issue, there was an actual issue with the transmission. The stalling stopped for a while as well, then came back again. Concerns: We are concerned with our safety in this vehicle which doesn't give ownership of this car a good feeling. While we can chose to sell this car and pass this issue to someone else who in turn could get hurt or killed if they are in the wrong place at the wrong time and that should not be the case. We shouldn't wait for people to get hurt/killed by this to do something about it. We're hoping with the continued reports of this issue there will be something done by Honda to resolve this. We're no longer proud of our ownership of this car due to the safety hazard this has presented to our family. Time of incident mileage provided was from 7/2018 - it occurred prior to that and after.

- Lake Worth, FL, USA

problem #85

Aug 132019

Pilot 6-cyl

  • 67,000 miles

A D V E R T I S E M E N T S

For Honda Pilot 2016, the problem is that the transmission that causes the transmission fluid to overheat. The overheating issue leads to a 'judder' in the transmission. The car accelerates in a very jerky way especially between 30 and 50. This is a big safety issue if you are trying to pass someone. As soon as the vehicle reaches 80,000 miles Honda will no longer cover the so-called 'repair' which is to flush the burnt transmission oil multiple times. Honda is aware of this problem.

- Plano, TX, USA

problem #84

Mar 152020

Pilot

  • 60,000 miles
On 3/15/2020, my family and I were in our 2016 AWD Honda Pilot elite. My wife and I have been noticing this problem with the transmission getting worse since we purchased the vehicle new. When driving the car in a residential area (approx. 25 mph), the car suddenly "lurched/jerked" forward with some force when we were slowing down to a posted stop sign. This was a huge issue due to the fact people were crossing right in front of us. After this, we proceeded to head home. Again the car began to "jerk/lurch" forward when we attempted to perform a slow speed normal stop, causing us to almost rear end the vehicles in front of us. Lastly, before getting home, during the Pilot's acceleration from a stopped position, between the 1-4 gears, the car again would either jerk forward unpredictably or not even shift into gear properly, leaving the car with no power to get moving. Now if this wasn't enough to want someone to take their car in, on 3/16/2020, my wife was backing the car out of our garage. When she shifted the transmission into reverse, the entire engine/front end of the car violently shuttered (assumed it was the transmission drive assembly) and would not shift properly to reverse. The check engine warning lights began to light up the dash along with other electrical warning lights. We eventually got the car to the dealership where we purchased it and they are indicating to us that it is a transmission module repair/re-calibration that needs software updates as well. Not really sure about these repairs as we have been indicating to our Honda dealership these problems with this transmission since we bought the car, but they assured us over the last 3 years they couldn't duplicate the problem or find anything wrong, until now, when our warranty expired. Seen a ton of internet posts about faulty 2016/2017 Honda Pilot transmissions and nothing is being done yet.

- La Palma, CA, USA

problem #83

Dec 032019

Pilot

  • 50,000 miles
I came to a complete stop at a very busy intersection. The idle start/stop kicked in. When I went to remove my foot from the brake to the gas to go across the busy intersection, my Pilot completely died. This left me stranded at a stop sign at a very busy intersection for over 2 hours waiting for a tow truck. After a couple of days at the dealership, they said it was 'just a software update'. it is a known issue but they are only fixing it when it affects a vehicle. No recall??!!!! I would love to be able to upload my video that I took when this all happened so you could see what my dash looked like when I kept trying to start my car back up. The week prior to this, the photo shows what notice popped up on my dash.

- Moseley, VA, USA

problem #82

Feb 242020

Pilot

  • 35,000 miles
When coming to a complete stop, the auto start/stop will fail randomly. This then leaves the driver stuck for up to 1 minute in traffic with the car unresponsive to the start button. This issue has been brought to Honda service stations in both Georgia and Ohio. After replacements of batteries, as per Honda recommendations, there is still no remedy for the problem. A driver could easily be rear-ended and ultimately harmed when left stranded on a busy street with no ability to start the car back in a timely fashion. When progressing from first to second gear, this model violently jerks. This happens despite timely service exclusively one at Honda service stations. Each time it is reported, my wife is told that it is normal for this vehicle. Ultimately it appears to be a transmission issue to which Honda will not admit fault.

- Decatur, GA, USA

problem #81

Jan 152020

Pilot

  • 88,000 miles

A D V E R T I S E M E N T S

The contact owns a 2016 Honda Pilot. The contact stated that while driving at approximately 30 mph, the vehicle hesitated and the vehicle failed to increase in speed with the accelerator pedal depressed. The vehicle was taken to an independent mechanic where the contact was informed that there was a technical service bulletin for the shuddering in the transmission. The vehicle was taken to criswell Honda 19525 amaranth dr, germantown, md 20874, to be diagnosed. The contact was informed that the repair called for a software update to the transmission and to flush the transmission. The vehicle was not repaired due to the powertrain warranty period being exceeded. The manufacturer was not notified of the failure. The approximate failure mileage was 88,000.

- Germantown, MD, USA

problem #80

Jan 302020

Pilot

  • miles
I bought a cpo 2016 Honda Pilot ex 3/23/2019. I have a transmission jerking issue and bring back to freeway Honda, santa ana, in Sep 2019. They flush the atf and the situation turns back days later. I bring it back in 1/29/2020 and ask for same transmission issue. But they show tire pressure check on the invoice. I really wondered they try to hide the defect and won't find out any problem in this vehicle by searching its VIN number. The transmission problem is hard to shift when 3rd to 4th, 28-32 mph; hard to shift when downshift 3rd to 2nd in around 22 mph. Now I am thinking to file the lemon law but they won't let me because they didn't tell the truth.

- Irvine, CA, USA

problem #79

Oct 222019

Pilot

  • 77,000 miles
The contact owns a 2016 Honda Pilot. The contact stated while driving at various speeds the vehicle shuddered. The contact stated the emissions system and transmission warning light illuminated intermittently. The vehicle was taken to an unknown dealer to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted or informed of the failure. The failure mileage was unknown.

- Brookklyn, NY, USA

problem #78

Jan 292020

Pilot

  • 37,000 miles
While under moderate acceleration at a range of speeds (10-40mph), there is a surging RPM and a shudder seemingly from the power train. Problem seems to be more apparent with light to heavy loading an an incline. This problem is intermittent but seems to be getting worse. Two dealerships have not wanted to attempt to fix problem if not covered by factory warranty in spite of a Honda service bulletin 17-014 that describes my symptom accurately. There should be a mandated recall to fix the problem and the manufacturer should believe the customer after repeated descriptions of experiencing the know manufacturing problem.

- Seattle, WA, USA

problem #77

Jan 012020

Pilot

  • 43,500 miles
Honda Pilot 2016 jerks when accelerating that causes the transmission fluid to burn so it requires multiple transmission fluid flushes from the burnt oil. It is a safety concern when accelerating to pass other vehicles and something Honda should be fixing so their cars don't keep overheating flequently and destroying the transmission.

- Bend, OR, USA

problem #76

Sep 012018

Pilot

  • 35,000 miles
1. keyless start system problem error warning 2. transmission or throttle issue: Jerky or choppy acceleration when at low or moderate acceleration between speeds of 20 to 50 mph or during cruising at speeds of 20 to 50 mph. Brought it to dealership 3 times for issue, first two times under warranty, at what time the software for the transmission was updated which rectified issue for 3 months. The third time, software was again updated but without improvement of the issue. To make matters worse warranty on powertrain lapsed between second and third request for repair and issue is not being treated as a continuation of a known problem.

- Miami, FL, USA

problem #75

Oct 012019

Pilot

  • 44,000 miles
For the past 2 months my car sometimes says key remote problem when I push the button to start it. I have 46000 miles on it.

- Puyallup, WA, USA

problem #74

Feb 012018

Pilot

  • miles
The contact owns a 2016 Honda Pilot. While driving various speeds, the vehicle jerked, stalled, and all the warning indicators illuminated on the instrument panel. The contact took the vehicle to Honda of aventura (2150 ne 163rd St, North miami beach, fl 33162) numerous times. The battery was replaced and the software was updated several times. The contact was also informed that the failures were normal. The contact took the vehicle to holman Honda (12 E sunrise blvd, fort lauderdale, fl 33304) and was informed that the brake assembly needed to be replaced. The contact had not directly notified the manufacturer of the failure. Each dealer claimed to have notified the manufacturer. The vehicle was not repaired and remained in the possession of Honda of aventura. The failure mileage was unknown.

- Hallandale Beach, FL, USA

problem #73

Jul 012019

Pilot

  • 70,000 miles
When shifting from R to D, the vehicle would periodically shift to park and the driver was unable to shift out of park. The transmission light would be on during this time. After restarting the vehicle several times, it would reset and you coupdndrive it again. This was reported to the local Honda dealer. They could not replicate the problem but said that Honda had this known issue and updated the computer. The problem persisted after this and owners deemed the car dangerous to drive and the dealer agreed to purchase it for cash.

- Lake Wylie, SC, USA

problem #72

Dec 112018

Pilot

  • 42,000 miles
The contact owns a 2016 Honda Pilot. While driving, the transmission jerked without warning. The contact stated that the failure recurred numerous times. The vehicle was taken four times to millennium Honda (286 franklin St, NY 11550, (516) 481-2800) where the software updated was completed; however, the failure recurred. The vehicle was taken back to the dealer a fifth time, but was not diagnosed or repaired. The manufacturer was made aware of the failures and provided a case number. The failure mileage was approximately 42,000. The VIN was not available.

- Mineola, NY, USA

Read the next 20 complaints »

Not what you are looking for?