CarComplaints.com Notes: It's worrying when the top category for 2016 Honda Pilot problems are transmission problems. Owners report jerking when accelerating. Also as the first model year of the redesigned 3rd generation Pilot, it's not a good sign.
Honda released a TSB on October 29 2016 that's possibly related. The TSB deals with a "a judder from the torque converter lock-up clutch ... while driving between 20 and 60 mph" due to deteriorated transmission fluid resulting from "specific driving conditions". In the TSB, Honda states they are developing a software fix to try to keep the transmission fluid temperature within spec.
We are keeping a close eye on this defect trend because if certain driving conditions can affect transmission shifting in the first year of ownership, we'd hate to think what 10+ years will do.
10.0
really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
17,158 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A roof moulding flew off my vehicle on the expressway. Apparently there is a Honda Service Bulletin that came out to the dealership that indicates these mouldings need to be secured better. However, they listed only some of the VINs and mine wasn't one of them, but the moulding ended up flying off anyway. It sounds like is a problem for other VINs that Honda didn't indicate.
On the highway I can see the hood is vibrating and air is getting under it. I had a recall for the hood latch and believe I completed that service but am concerned that it-??s still not safe.
Molding trim on roof of the vehicle is lifting and not secured. Molding trim around windshield is not secured and a plastic screw deteriorated and fell out. Trim won't stay in clips on the roof or on the windshield. I noticed the trim around the windshield was lifted while driving on a city street. I noticed the roof trim lifted when I arrived home and the screw on the windshield by the vent.
The paint near the moon roof is peeling and exposing the vehicle body to corrosion. Honda previously issued a service bulletin (19-057) that extends the warranty to 7 years from purchase date for 2013-2016 Honda Pilot wihth moonroof and painted white diamond pearl. I brought this to the dealership and they said this vehicle is not covered, even though it's clear there is a paint defect that is covered under the service bulletin, for the prescribed vehicle make, model, and year.
While driving on the highway, in strong winds, or passing larger vehicles or semis, the hood flexes as if it is going to unlatch and fly off the car. This is not a minor flex, the hood can bounce 2-3 inches. It is extremely unnerving and after time, the latch on the hood will fatigue and eventually break. It is becoming loose. There are currently no recalls by Honda. This is a serious oversight. The dealerships have tried to fix it, but never with success. Please look into this. Thank you.
Noticed paint peeling off the roof, between the windshield and the moonroof for no reason while my car was parked in my driveway. No dings or dents in the area. Called Honda headquarters to report the problem and they said they can't help. Then I want to go wash the car so I could apply some touch cup paint to seal it up and it starting to peal off ever more. Just pealing way and spreading. Also noticed a small patch of rusting under the rear trunk.
We were hit on the drivers and passengers sides of the vehicle by another vehicle that was travelling at an estimated 90-100 mph, and the airbags did not deploy. My vehicle was travelling at about 50 mph on an interstate when it was struck on the driver's side first. The force of that impact pushed my vehicle into a large box truck on the passenger's side. The police stated that the airbags should have deployed with the extreme force of the impact.
The rear lift gate has been malfunctioning periodically since we purchased this vehicle new in 2016. It has been repaired several times but keeps malfunctioning. The issue is that the lift gate starts to open, but then closes itself for no reason and does not stop closing even if a person or obstacle is underneath. Sometimes the lift gate also will not reopen. Our ongoing concern is that a child or other person will be crushed beneath the malfunctioning lift gate. This has happened in all types of scenarios - when the car is parked flat, on an incline, inside, outside, etc. And there does not seem to be a consistent cause. Also, our Honda dealer is often unable to identify the problem using their computer system - they have told us nothing is wrong with the lift gate until they have watched this happen.
I bought this vehicle as a "certified pre owned by Honda" and four days after the purchase the car was parked in my driveway, in "park" when I hit the start/stop engine button and the vehicle didn't start. Alarms started to go off so I assumed it was the key was still inside the house. As I went inside to check, maybe a few seconds, when I went back outside the vehicle was gone. I found it in my front yard. It had rolled off while in park without engine on. After getting it towed to Honda, days later I was informed that there was a problem with the start/stop engine system and that it also needed the entire A/C system replaced. Attached you will find the photo I took of the vehicle still in park when I found it in my front yard.
The back liftgate is holding water inside of the liftgate. Not sure if it came from rain or washing the vehicle. We opened the liftgate & water came pouring out.
The contact owns a 2016 Honda Pilot. While driving 70 mph, the vehicle lunged forward and the contact smelled fumes. Also, the vehicle stalled while driving various speeds. The contact pulled over and it took numerous attempts to restart the vehicle. While driving various speeds, a piece of the fender on the front driver and passenger sides fractured and struck a person in the head. All the warning indicators illuminated on the instrument panel. The vehicle was diagnosed and repaired by multiple unknown dealers and independent mechanics and the catalytic converter was replaced four times and two injectors were installed; however, the failures continued. The manufacturer was notified. The failure mileage was 83,000. The VIN was invalid.
The hood flexes in the wind when driving at higher speeds on a windy day. Unnerving to see it pop up and down. Took to dealer and they adjusted the "knobs" on each side. Didn't help. Then logged a ticket with them and they replaced the latch. Still a problem. We've tried adjusting the knobs again, but if on the highway on a windy day, it still flexes. We've seen others' complaints on the internet of the same problem. Afraid the hood is going to pop up if a gust catches it and kill someone. It has happened multiple times over the time we've owned it (3 years). The latest was on April 29, 2019.
Drivers side window. When the button is pressed it brings the window down. However this feature is automatic for rolling the window up and down. This is not working. Keyless start stopped working, and the most important concern is the ignition for button start is acting up. Today it worked in the morning but later in the afternoon the car would not start. Dash board lights were flickering. This evening tried again and it worked fine now. This is an important safety concern.
I had two big issues (some small issues as well) for my 2016 Honda Pilot. First is the paint issue, the paint on the door was off and the doors were rusted pretty bad. I spent a lot to time go back and forth with the dealership, both of us were tired of this issue. Another issue just happened to me today, "keyless start system problem" showed up today, the walk away auto-lock feature does not work anymore, after couple of drives, the error message goes away, but the walk away feature still does not work. I have searched online and I believe a lot of owners have this issue. My car just went out of warranty at about 38K miles, and I saw online a lot of owners saw this message around this mileage. I have been a long time Honda owner, but this new Pilot makes me very upset all the time. A lot of issue. A lot...
At highway speeds, the hood was bouncing and when a semi truck passed me the hood would bounce up to 1 inch. I took it into the dealer and they adjusted it but it did not fix the problem. Now, after a few months the hood looks like it is going to come off of the car and people passing me are indicating that the hood is coming off. Rudolf Honda said that it is up to spec. I am bringing it back to the dealer soon.
While driving on residential street 5 to 10 mph both airbags deployed front passenger and driver side vehicle did not have any accident or hit no undercarriage damage I also have more photos plus a video showing vehicle did not have any damage.
While driving on residential street going 10 to 15 mph both airbags front passenger and driver side airbags deployed did not have any accident did not hit anything enclose is pic and videos of the vehicle with no visible damage to body or under carriage of vehicle
If it is windy, I'd um traveling over 65 mph or if a drive alongside a big rig the hood of my car flexes in four directions (when two or more of these factors come together it is quite bad). I've pulled over to be sure it is closed correctly (it is) but the problem persists. It feels as if the hood is going to fly up. There is a lot of space between the body of the car and the hood (thick seal). I can see from the driver's seat the mat the hood is not flush with the body.
Surge while braking during parking caused vehicle to accelerate ahead and hit vehicle parked in front. This caused damage exceeding $1600. See Honda service bulletin 16-008. This bulletin was not brought to my attention until after this incident even tho my vehicle had been serviced by my Honda dealer only since II purchased it new.
A D V E R T I S E M E N T S
- Lisle, IL, USA