CarComplaints.com Notes: It's worrying when the top category for 2016 Honda Pilot problems are transmission problems. Owners report jerking when accelerating. Also as the first model year of the redesigned 3rd generation Pilot, it's not a good sign.
Honda released a TSB on October 29 2016 that's possibly related. The TSB deals with a "a judder from the torque converter lock-up clutch ... while driving between 20 and 60 mph" due to deteriorated transmission fluid resulting from "specific driving conditions". In the TSB, Honda states they are developing a software fix to try to keep the transmission fluid temperature within spec.
We are keeping a close eye on this defect trend because if certain driving conditions can affect transmission shifting in the first year of ownership, we'd hate to think what 10+ years will do.
After several issues with my car's computer system requiring hours in the shop and complete downloads of new software, I was told that the radio (computer) had been replaced with a remanufactured radio prior to my purchase. I was not advised of this and think this is a breach of contract. I also think this replacement makes the car a used car. I was not told of this replacement and was not given the option to purchase or not. I wrote to Honda expecting some compensation or extension of the warranty. All I got was phone calls saying it was between the dealer and me. Honda Motor Company was totally unwilling to address the issue at all, leaving me with a situation where I have no idea when the system will malfunction again or what will be done to fix it. The dealer did extend the warranty but it obviously will only apply if I am in the local area where I purchased the car. If it happens while away from home I am screwed. Thanks Honda!
A D V E R T I S E M E N T S
After several issues with my car's computer system requiring hours in the shop and complete downloads of new software, I was told that the radio (computer) had been replaced with a remanufactured radio prior to my purchase. I was not advised of this and think this is a breach of contract. I also think this replacement makes the car a used car. I was not told of this replacement and was not given the option to purchase or not. I wrote to Honda expecting some compensation or extension of the warranty. All I got was phone calls saying it was between the dealer and me. Honda Motor Company was totally unwilling to address the issue at all, leaving me with a situation where I have no idea when the system will malfunction again or what will be done to fix it. The dealer did extend the warranty but it obviously will only apply if I am in the local area where I purchased the car. If it happens while away from home I am screwed. Thanks Honda!
- Robert R., Bumpass, VA, US