This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2015 Honda Pilot White Pearl paint is peeling off of my roof in large pieces. I have seen four of the same reported issue on the NHTSA site and many of the same color Honda Pilot vehicles with paint peel on the road. There was obviously a paint or application problem with this Honda white pearl paint.
Complaint - Honda no longer provides a maintenance schedule for the vehicles. It instead relies on a maintenance minder system. I change my oil more frequently than the recommended 7500 miles, which means that the maintenance minder no longer works, as it is thrown off by the more frequent oil changes, as well as by my low mileage. I have had my vehicle 5.5 years, and received only one maintenance code during that time period - while I have had to change various fluids during that same time period to be on the safe side and in an effort to ensure proper maintenance of the vehicle. I believe manufacturers should be required to continue to provide a maintenance schedule for their vehicles. If I were to rely solely on the maintenance minder, I fear that necessary maintenance would not be performed. And no, I do not use a dealership to perform my maintenance - I use an independent shop. This lack of a maintenance schedule increases the risk for improper maintenance and poses a potential safety hazard.
- Silver Spring, MD, USA
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On 7/25/2020 I was driving on the highway at 9:00 pm center land of a 3 lane highway when I heard a loud bang on the roof of the vehicle. I pulled off the highway and discovered the sunroof glass had shattered, with no apparent damage to any other part of the vehicle. Nothing appeared to have struck the vehicle, only the glass appeared to have spontaneously exploded.
The spare tire fell off from under the vehicle while vehicle was in motion. Thankfully I was driving slowly in my driveway but the cable snapped and this could have happened seconds earlier while I was driving 50.
Within a few seconds and while applying the brakes, the brakes seem not to engage, but then engage, the engine revs up. The engine stays idled up until the brakes are released. Two occurences happened in one day and doesn't duplicate for the dealership. Two weeks pass and another occurrence happened. The incidents occur while already attempting to brake. The car skidded like the wheels were locked. The first occurrence was when I was stopped to enter a parking garage. The second occurrence happened on the same day and I could not have been going any more than 25 miles per hour when I applied brake, the vehicle fishtailed a little bit and eventually stopped. The third occurrence happened yesterday January 7th while going about 25 miles per hour and attempting to slow down in heavy traffic.the vehicle behaved as though it wasn't going to stop but eventually stopped( applying brake but no reduction in speed) and the engine revved up while my foot was on the brake. Each occurrence of the engine revving up happened while either stopped or attempting to stop.
The compass started flashing I call the dealership they said that to calibrate it back just drive in a circle on a parking lot. That would work but the flashing has appeared more often and now it won't go away. It flashes all the time and it is distracting while driving. It has the possibility of causing an accident specially at night. Please I need this defect recalled asap. Ps. I'm screenshooting this request for proof of reporting in case something happens.
Known problem with aluminum air condensers installed directly behind the vehicle grill. Suit settled in 2012 on other models. Honda refuses to cover under general warranty claiming road damage. We say faulty design that they have known about for a long time.
I have a 2015 Honda Pilot with navigation. The navigation system and radio have continuously rebooted on their own since Tuesday. Honda cororate refers me to the dealerships. The dealerships refuse to work on the car as they say it is a widespread issue and they hope it just resolves itself in a few days. The fix I was told to do didn't work. I am caught in the middle as are many others and no one knows what the problem is. The service manager refuses to look at the vehicle as he says it is a widespread issue so it has to be satellite problems and can't be a vehicle problem. I am scared to drive it. The reboot occurs whether driving or stationary. It turns out all lights and displays in the middle of the dash (radio, air indicators, time, navigation)
While I was driving on I-5 South freeway, I heard an exploding sound on sunroof. I pulled over and saw the sunroof glass shattered. My car mileage is around 13,000 miles.
While cranking my 2015 Honda Pilot on 11/22/15 it did not want to start. I turned the key and let it go and it continued to try to start on its own. I turned the key back to off and took it out of the ignition. After the third try of starting my vehicle it finnally started. It was not extremely cold out ide the temperature was 51 degrees. This is my 3rd Pilot I have owne and never had this issue before. My vehicle only has16,500 miles on it. Could this be the sign of a bigger issue?
I have several issues with the 2015 Honda Pilot that I purchased in January 2015. The most recent one happened today July 15, 2015. (for some reason I could not populate the date field on the form.) as I was driving, the car lost all power. Even the steering would not respond, although I was able to pull over with great difficulty before it completely stopped. I restarted the car and was able to drive the block to home. I contacted the dealer and was told there were no appointments until Friday but to take it in under the express service, which I plan to do this afternoon. I did search the internet to see if other Honda Pilot owners have had a similar problem and found that indeed it has been a problem for other Honda Pilot owners. Additionally, on two different tires, I had to have repairs due to nails in the tire causing slow leaks. I previously owned a 2013 Honda Pilot, same model (touring) and had the same tire problems. This is the car I use for business so I will put my business address below. I am using my personal email address.
While driving on the beltway on a light rainy day, I drove through a couple of inches of sheeted water, on the road way. The water was pushed up over the top of the vehicle in a solid sheet, that was heavy enough to completely obscure vision for at least 3 seconds. This happened once while accelerating onto this toll road and again a mile or so further down the road when I was traveling at freeway speed. Visibility was completely lost while traveling in a very light rain in non flood conditions at entry ramp speeds and then again when we were cruising at about 65 mph, down the toll road. The rain was so light that the wipers were on delay and did not activate during the incident. This is obviously a very serious design flaw for this vehicle. I've noticed in the ads for the 2016 model, that the configuration was changed. I've also seen the notice in the paper that Honda received a 70 million dollar fine for lying about how many people that have been injured and killed in their vehicles. I'm positive this is one of the reasons why. The brakes don't seem to be very reliable, either, getting firmer in cooler weather and grabbing and getting mushy around 70 degrees. They also pump up when backing up.
A D V E R T I S E M E N T S
- Baldwin Park, CA, USA