This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The exterior paint started peeling by the sunroof then the hood and now by the back window. I have seen a lot of 2014 Honda Pilot touring same as mine also peeling the same so that means there is something wrong with the paint. Its not just my Honda. I really think this should be fixed.
Paint peeling off and bubbling on hood. It's a manufacture defect. Honda will not take responsibility for the hood. I had the roof (repainted in 2018)and right passenger door panel (repainted 2021) repainted because of the same peeling problem since it's all the same original paint from when we bought it new in 2014.
My paint is flaking. Honda refuses to fix it due to my VIN number not being part of their warranty extension. This is weird since my year, make, model, and paint color match the warranty extension but my VIN does not.
The paint is peeling on the roof of my 2014 taffeta white Honda Pilot. I was told that my VIN number is not eligible for the warranty. I am not sure how specific VIN numbers become eligible for the paint warranty extensions.
The paint on the roof and hood have worn to a point where the color has changed to white. It looks like all of the clear coat and base color have worn out and now showing just the primary or whatever is used to protect the metal area. There is currently a recall from Honda on several vehicles that looks exactly like the damage I am describing.
- Orlando, FL, USA
Search CarComplaints.com for these popular complaint phrases...
White paint peeling off in chunks between windshield and roof. Noticed when parked. Dealer said its not under the 2019 issued extended warranty for 2014 Honda Pilot painted white.
Paint started peeling off of hood and bubbling on roof. Honda certified collision expert say manufacture defect. Honda will not take responsibility for the hood. They will cover the cost to replace painting roof but refuse to repaint hood. Terrible customer service when you call corporate. Told me to wait until enough complaints come in and then they may consider it.
I have a pearl white 2014 Honda Pilot touring that has had paint issues that Honda refuses to fix on the hood. I came outside one day to get in my car and noticed that pint was peeling. I took the vehicle in to the local dealership in Colorado springs, co and was directed by them to take it to their collision center to have the paint tested. After the test, the report stated that the paint is indeed factory paint and that Honda didn't put enough paint on the vehicle. I was directed to file a complaint with Honda's corporate office and was told that although they acknowledged that this isn't an isolated incident and that it has been nationwide with this exact model and color, they will not fix the paint unless it was only on the roof or tailgate. This is not the first time this has happened with this car, as I have had the paint redone on the roof in 2017 when I was stationed in killeen, tx. I don't care that the vehicle has a defect, I just want Honda to fix the issue. Simply acknowledging that there isn't enough paint is not good enough. When a customer purchases a vehicle, they expect that the company has provided an adequate product that will last. Spending $45K on a car, then have that cars paint begin peeling, only to be told that I have to pay for their mistake is not only ludicrous but asinine as well. I am wanting Honda's corporate office to issue out an updated warranty that covers the entire vehicle for paint defects nationwide and pay to fix not just my vehicle, but others as well.
The 2014 Honda Pilot and potentially all other years with a similar design pose an unreasonable safety risk to occupants seated in the third row, as the rear tailgate cannot be opened from inside or outside of the vehicle under certain circumstances. Two specific scenarios that should be considered but not limit the scope of this concern include the following: 1) the interior of the tailgate does not have an accessible handle for occupants seated in the third row to open the rear hatch and exit the vehicle in a reasonable time frame in the event of a power loss. 2) any door lock failures on the same circuit as the tailgate will cause the rear hatch to become inoperable and not open as intended.
I was stopped in a driveway with the vehicle running in park. I used the power liftgate and approached the vehicle's rear storage area. The lift support failed to fully lift the tailgate and I struck my head on the tailgate as I leaned in to retrieve something from the rear area. It beeped as if it was obstructed and the tailgate attempted to lift higher but then began to close while continuing to beep. On subsequent attempts to use the power liftgate (within a few minutes), the lift support failed to keep the tailgate up and lifted the tailgate progressively shorter distances with each attempt. The rear tailgate was extremely difficult to open by hand and would not stay elevated without full support. Both lift supports were replaced at home. The driver's side lift support that was removed has no resistance opening or closing by hand. The passenger's side lift support that was removed still has resistance and appears to have been functioning. There was no difficulty with the liftgate prior to this incident.
White paint on roof, tailgate, and doors is peeling away from primer. Honda has previously repainted the hood and tailgate due to peeling. The door started peeling this month.
Came back home from driving a few miles to find paint missing between the windshield and moon roof of our 2014 Honda Pilot. I've taken it to our local Honda dealership and service center which has been anything, but helpful in trying to get this remedied. They had me take it to their service center for a quote which they then sent to Honda corporate and took 6 weeks to hear something back. They've told me they'd cover 70% of the cost to repair which left me with a little over $550 +tax to cover out of my own pocket which is ridiculous given that this is obviously a paint defect. My car has very low mileage (48K) and for a lot of the life garage kept. Basically since it falls outside of warranty they won't cover all of it is what I'm told, which I get for mechanical issues that may arise, but not for what's obviously a defect in their painting. I've reached back out to the service manager asking for the regional corporate representative, but has never reached back out.
Paint is starting to peel on vehicle. Started on roof of car from the sunroof down to the windshield. Photo provided. Now the paint is peeling on front fender and on hood of car.
Front wheel bearings (left and right) went at 60K miles. Sunroof needed full replacement at 60K (rust was evident indicating signs of ongoing leak), engine bushing needed replaced at 60K miles. Alignment needed because engine bushing and wheel bearing replacement.
A D V E R T I S E M E N T S
- Dallas, TX, USA