7.8

pretty bad
Typical Repair Cost:
$1,380
Average Mileage:
76,150 miles
Total Complaints:
33 complaints

Most Common Solutions:

  1. not sure (17 reports)
  2. repaint car (15 reports)
  3. dealer repainted the car. silko honda was great! (1 reports)
2014 Honda Pilot body / paint problems

body / paint problem

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2014 Honda Pilot Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #13

Oct 242018

Pilot Touring V6

  • Automatic transmission
  • 75,000 miles

A D V E R T I S E M E N T S

click to see larger images

paint is peeling off paint is peeling off

Walk out to my car this morning and the paint was missing....no chips, no nothing. From the other complaints, this seems to be a common occurrence with this year and color. Call the dealership this morning and they have to submit to American Honda for approval. I will be taking it in this week to start the process.

I've never had this happen with any other car that I've owned (Ford, Mazda, Jeep, Chrysler). This will definitely make me leery of purchasing another Honda in the future.

There is also paint peeling underneath the hood of my car. I went through the same thing with American Honda in 2016, but they wouldn't cover it 100%. Seems to be painting/quality issue.

Hopefully, Honda will make it right or they will loose a Honda customer for life.

- Laura W., Santee, CA, US

problem #12

Aug 242018

Pilot Touring

  • Automatic transmission
  • 78,000 miles

click to see larger images

paint is peeling off

After noticing this last night, I went straight to Google. Clearly there is a problem with this specific area, on this specific car, with this specific paint color. Based on my web search, it is also clear that Honda has a track record of defective paint jobs, as they've recalled other cars in recent years for paint problems. With the way the paint is peeling, there is a straight edge, which seems to be and indication of the source of the problem. When I touched the area, it felt greasy. I wonder if this specific area had tape on it before paint, or it is where it was grabbed by an automated machine. Regardless, it does not appear the paint was applied properly, and due to the common occurrence, something was wrong in the process. Given that it appears to only affect white Pilots, maybe it has to do with the paint mixture? Either way, I know that this should not have happened.

Now this is where Honda is either making another sale, or losing a sale. My Pilot is 5 months away from being paid off, and the wife wants a van. Until yesterday, the Honda Odyssey Touring was my no brainier choice. Now if Honda doesn't make this right, knowing this history of paint problems, there is no chance I would buy the Honda over the Toyota.

- Nicholas S., East Hanover, US

problem #11

Jun 022018

Pilot Touring V6

  • Automatic transmission
  • 50,031 miles

click to see larger images

paint is peeling off paint is peeling off

Bought this car expecting a quality lasting car. The paint is peeling above the windshield between the windshield and the sunroof. Same complaint others are reporting.Obviously and issue with quality control during manufacture

Update from Jun 7, 2018: Estimate to paint the roof is $3,000

Update from Jun 12, 2018: Honda has accepted responsibility

- Charles B., Pleasanton, US

problem #10

Apr 232018

Pilot EX-L

  • Automatic transmission
  • 50,000 miles

A D V E R T I S E M E N T S

I have a white 2014 Honda Pilot that a rock actually flew up and cracked my windshield. I was not going to submit it to my insurance, however I noticed peeling paint between the windshield and sunroof roughly above the mirror area. I took my car to an immediate service facility from my insurance company. My insurance won't cover it due to manufacturer defect. The body shop estimator told me he used to work at Brown Honda body shop and this is a defect problem that has been occurring on Honda's in that time period especially with the white paint. He recommended to take it to Brown Honda after other work was completed and file a claim.

Contacted Honda....took it to Brown Honda body shop within minutes from having it at the other body shop. Was told I would have to let them see the vehicle and take pics, then when regional rep was going to be in the area, he would have me bring car in to see if it was defect. When information was submitted to regional rep...his response was...."Out of warranty and has no warranty extension on it. I don't see that the vehicle has ever been here". That's it. Nothing more.

I am going to contact Honda Care Line next @ 1-800-999-1009. This is my 3rd Honda and may very well be my last one. After all, Toyota is actually rated 3pts higher for safety than Honda but I was a true Honda believer until this incident

- Lesa C., Maumee, US

problem #9

Dec 042017

Pilot Touring V6

  • Automatic transmission
  • 50,000 miles

The paint above the windshield is peeling off, size of a tennis ball, right above rear view mirror.

- dmehta, Elgin, US

problem #8

Apr 192018

Pilot Limited V6

  • Automatic transmission
  • 64,000 miles

I appear to have the same issue as the others listed. First, a small round spot between the windshield and sunroof. Then today I noticed it expanding to about the size of a dinner plate. The paint is flapping in the wind. Could easily be pulled off. Planning to start with the dealership today. Since this appears to be a common problem, my next stop could be the media. This is clearly a defect of some kind.

Update from Jun 7, 2018: Update - I took it to my dealer Silko Honda. They sent me to the body shop they use, Central Collision. They took pictures of the car and said they would get with the dealer. Anthony and Linda at Central were great! The paint job was perfect!

I was ready for a fight and it was a non issue. Silko did the right thing and covered all of it.

I'll be back to Silko for my next Honda!

- Kevin W., Halifax, US

problem #7

Dec 152017

Pilot Touring W/Nav And RES 4dr V6

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

click to see larger images

paint is peeling off

This is the response I received from Honda after contacting them about the paint peeling off the top of the Pilot, After talking with our local dealer who contacted Honda regional manager, was able to get the cost reduced to $1000, but had to get it completed in 30 days or they withdrew their offer, seems like they are trying to hide the issues with the paint. Our dealer also stepped up another $500, so now we're out $500 for something that shouldn't be happening to the paint, where will it stop peeling off.. We started out with 1 small spot and now have 2 spots between the windshield and the sunroof, and the newest spot is getting larger everyday. I guess they figured out how to get the paint to fail after the warranty runs out...Not sure that I want another Honda after this...

Thank you for allowing Honda Automobile Customer Service the opportunity of responding to your message. Our customer’s satisfaction is of the utmost importance to us, and we assure you of our interest in your feedback.

We apologize for the issues you are having with the paint of your vehicle. Each vehicle has a new vehicle limited warranty of 3 years / 36,000 miles whichever comes first. Once the parameters are exceeded then any repairs become the owner's responsibility. It appears that you spoke with one of our representatives on February 13, 2018 regarding this inquiry and they informed you that the dealership's field representative had made a decision. We are in no position to overturn their decision as the field representative is someone from American Honda Motors Co., Inc.

- dandsmillerdm, Owensboro, US

problem #6

Aug 202017

Pilot Not Sure V6

  • Automatic transmission
  • 64,000 miles

The paint suddenly started peeling off between the sunroof and the windshield. It is a huge spot of missing paint and you can see the primer. There is no dent or anything from a rock. This is a manufacturing defect, I have found several other posts about the same thing to 2014 pilots in the exact same area of the vehicle.

Also to note, I own a 15 year old FORD that has never had any paint issues. This car is barley three years old and the paint is peeling off?!? This is my first Honda and may be my last.

Hopefully Honda will stand behind their product and make this right.

- Roberta L., Franklin, US

problem #5

Feb 012017

Pilot Touring

  • Automatic transmission
  • 115,000 miles

My paint is peeling off between my windshield and sunroof.... Honda said they only warranty the paint for 36,000 miles. There have been too many people with the same problem for it to be just a coincidence. Honda should fix this problem. My Honda is a 2014 and the paint shouldn't have anything to do with the mileage.

- Jeanie C., Alvarado, TX, US

problem #4

Apr 072017

Pilot 3.5L V6

  • Automatic transmission
  • 45,000 miles

Never had an issue with paint job on Hondas. The Dallas dealer I took it to said they had a history of paint just above the center of the windshield coming off on the Pilots and one other model. He felt sure because of that history that they would repair it no cost to me. It is popped off right down to the zinc coating, about the size of a half dollar. He said if it wasn't repaired it would rust and spread. I expressed my disappointment as I have been so pleased with our Honda Accords all these years. The man said it was a factory defect. Just waiting to hear from them, as they had a lot of hail damaged cars in Dallas that week. It has been 4 weeks, so think I will give him a call.

- Anna W., Mount Pleasant, TX, US

problem #3

Feb 012017

Pilot Touring

  • Automatic transmission
  • 60,000 miles

A D V E R T I S E M E N T S

Took my 2014 Honda Pilot to have the dealership look at the peeling paint between the windshield and the sunroof, and because we purchased the extended warranty assumed the paint was covered......not.....the service manager insisted the paint peeling was due to a rock chip!!!!! Really!!!!????? I have never seen anything like this in all my life......I have had other cars, been hit by rocks and paint stayed intact!!! Honda needs to take responsibility and step up and take care of what most definitely looks like a defective paint job!!! Opened a claim with American Honda but doesn't look promising!

- noel1061, Corpus Christi, US

problem #2

Feb 202017

Pilot Touring 3.5L V6

  • Automatic transmission
  • 55,000 miles

click to see larger images

paint is peeling off

Paint is peeling off between windshield and sunroof.

- Mike H., Franklin, TN, US

problem #1

Dec 152016

Pilot LX V6

  • Automatic transmission
  • 45,000 miles

the paint is peeling off right above the windshield

I have a 2014 Honda Pilot LX in like new condition. Car has never been crashed and no dents. In December 2016, we noticed the paint peeling off the roof right above the windshield near where the rearview mirror is located. I immediately went to the nearest Honda dealership to file a claim. The claim results: total cost $1,105 and they only cover $200. This is Honda's responsibility to cover the full cost of the repair. It is obvious that the paint is defective. There is no reason for a 2014 car to have the paint peeling in this manner. If this is not fixed it will continue to peel. The consumer should not be liable. Honda is responsible!!!! What is wrong American Honda. Step it up.

- Marilyn M., Miami, FL, US

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