2013 Honda Pilot. Consumers write in regards to vehicle shudders, pulsates and vibrates intermittently during normal driving conditions. The consumer stated the shudder, pulsating and vibration occurred intermittently during any and all driving conditions. The consumer was informed by Honda representatives ad technicians that vibration was caused by the variable cylinder control system and it usually started after 1000 miles. The consumer was informed Honda was working on a fix, but may or may not have a solution in the future. Also, there was a very distinct and constant pull to the left in the steering system. The fuel system alert light illuminated after the tank was filled with gas. The consumer was instructed by the dealer, to remove and replace the gas gap. The alert light went out. The consumer stated the vehicle shifted harshly and it felt as though he transmission was failing. The consumer stated the problem became worse as time went on.

- Oregon City, OR, USA

My daughter was backing out of the garage onto a sloped driveway, applied the brake, shifted into park gear selector, exited auto to retrieve something from garage. Noticed the car rolling, attempted to get in the car, as her two children were in the rear (ages 6 &9).car rolled over her leg, resulting in major compound fracture, resulting in extensive surgery, metal rod and screws in her leg. Car rolled backwards crossing street into ditch. Police report indicates engine was still running with gear in reverse. Honda case #[xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6). Updated 10/21/2014

- Bloomfield Hills, MI, USA

While driving in Florida and Louisiana, I noticed a low-frequency buzzing sound and vibration which could be felt through the steering wheel and floorpan. I believe it is associated with the variable cylinder management (vcm) feature. It could be felt when the vcm transitioned from 6 to 4 cylinder mode, with the RPM of 1700-1900 and speeds of approximately 25, 45 and 60 mph. It would occur with very light accelerator pressure, just maintaining speed, and disappear when accelerator pressure was increased, causing it to downshift and/or the vcm to transition back to 6 cylinder mode. This problem is less evident here in Colorado springs (6000 ft elevation), which I cannot explain. I did not have this problem with a 2008 Pilot nor a 2008 Odyssey, both of which had a similar vcm feature. My local Honda tech could "not duplicate" my concern and said it was "operating normally". the transmission also "hunts" between 4th and 5th gear.

- Colorado Springs, CO, USA

When shifting from park to drive, vehicle emitted audible noise from within cabin and outside that sounded like a cluster of fast metallic clapping/snapping noises. The noise was accompanied and followed by an observed shake and hesitation to engage the vehicle. Eventually, the motion to transition into a zero gas coasting speed, was accompanied by a lurch to vehicles default drive when pulling out of a driveway. The first noticeable incident of this behavior was experienced in the November 2013 time frame, while in a drive-thru at a restaurant, when shifting from park to drive, and after ordering, the vehicle lurched forward while performing this transmission shift. The vehicle is with the dealer for a repeat service call to observe this pattern of shift change behavior. There may have been a few more incidents of this happening, but these two are the most noticeable that can be recollected at this time.

- San Jose, CA, USA

Vehicle shutters terrible at certain speeds/RPM. Have to adjust acceleration to get it to stop. Huge safety issue. Not normal operation for a new vehicle. It's criminal that Honda claims its normal.

- Wilmington, MA, USA

Ever since I pulled off the new car lot, ,,,, vehicle has vibration at 1500 to 2000 RPM. It is slight but vibrates throughout vehicle. Annoying is the perfect description. Goes away with slight acceleration. Seems to be related to eco being in operation. I see same complaint in other posts. I believe it is a rookie design flaw in power train. A $40,000 vehicle should be without this defect. I also own a 2010 Pilot that operates without any vibration at any speed or load upon engine/drivetrain. This is my second "Honda" company vehicle. I wish I had the 1st one back. You can imagine my frustration with my 2013 Honda Pilot. Honda..... can you own up to this flaw and fix?

- Gaithersburg, MD, USA

When slowing down to make a left turn, as I start the turn the engine hesitates and there is no response. The car seems to have no power and coasts 4 or 5 seconds before responding normally. This is very dangerous in high traffic conditions. This problem has also occasionally occurred starting off from a traffic signal, and making right turns.

- Rochester Hills, MN, USA

The vehicle starts to shudder and vibrate at various speeds. You must slow down or speed up to get it to stop vibrating. We bought this Honda Pilot because we drive on a lot of slick roads. I feel this makes it very unsafe for my family. Along with being unsafe, it is very annoying and with it being a new vehicle, we should not have to accept this. The dealership says it is a normal operation of vcm. American Honda tells me the same thing. I don't agree.

- Monmouth, IL, USA

Vehicle has rollback on inclines and transmission does not lockup to hold position when foot is taken off of brake (almost caused accident ). told by Honda service manager where I purchased this vehicle that this is normal with Honda's... have never had a vehicle do this before. How many accidents have been caused by this condition?

- Cumming, GA, USA

SUV shudders noticeably between 45 to 74 mph when vcm engages from eco mode to 6 cylinder. Dealer inform me it is a normal feature of the vehicle.

- Auburn, AL, USA

Vehicle constantly vibrates/shudders as engine run in eco mode and as vcm kicks in/out or is in use. I see hundreds of same complaint on Honda message boards and all have gotten the same response from Honda. They indicate it is normal operation and nothing they can do. Anyone that's driven a vehicle for more than a few hours can tell you it's not normal for a vehicle to vibrate like that. In my driving, I find it to be not only annoying, but very distracting as I'm constantly trying to change speeds/RPM, etc. To make the vibrations go away. This constant distraction is a safety concern. I implore you to get Honda to own the situation and find a fix.

- Saint Louis, MO, USA

My 2013 Honda Pilot shakes and rumbles when I hit 20 mph! when the eco light flips on, my cars starts shaking. It's so annoying. I have been saving and saving my money for my dream car, and now I hate my Honda. I have driven CR-V, and Accord, and loved them. This car is a horrible ride! I just want to drive in peace.

- Rockford, MI, USA

I purchased a brand new 2013 Honda Pilot in September 2013. From the first day of driving it, I noticed a vibration coming from the drive train/engine/transmission when the engine was switching into "eco" mode. The vibration can be felt through the steering wheel, gas pedal, and floor board. It becomes worse when cruising at a low RPM, or when climbing a hill (no matter how steep the hill is) when the eco mode is engaged. The vibration only stops when the car is required to increase the RPM, either from manually depressing the gas pedal, or the computer deciding it needs more power. The vehicle does not experience this vibration until the engine warms up and the eco mode engages. When the engine is cold, the eco mode does not kick in, and there is no vibration. I now have 5600 miles on the Pilot, and the problem seems to be getting worse. I've taken the car to the dealership, who without taking it for a test drive advised that "this is a known problem with the eco mode on both the Pilot's and Odyssey's". they went on to tell me that there was nothing they could do to fix it, as Honda has determined that this is "normal operation". in addition to filing a complaint with the dealership, I have also filed a complaint with Honda customer care. No resolution to date. Had the salesman told me about this "normal operating vibration issue", I would not have purchased the vehicle.

- Volo, IL, USA

I purchased a 2013 Honda Pilot touring model on May 3, 2013. Over time, and now whenever I drive between 35-45 mph the car shudders and vibrates. It occurs in vcm mode and is now present whether in vcm mode or accelerating. There is no vibration thru the steering wheel. I feel it thru the car seat, back, and center storage lid. Passengers have remarked "what's wrong with your car?" at 30 mph the car drives very smooth. By 35 mph it's like driving a different car. The vibration is getting more pronounced as miles accrue.

- Issaquah, WA, USA

At various speeds there is a very annoying shuddering and vibrating and growling at 45 mph 68 mph. Just when your ready to have a smooth ride on the highway it begins to shudder in eco...on a straightaway while free wheeling and while I am on cruise control... if you accelerate or decelerate, it will cease for a second and begin again.. I have even stayed at 68 mph to see how long it would last on a straight away while it was shuddering....and it continued...until I decelerated.

- Mukwonago, WI, USA

2013 Honda Pilot 4WD was purchased 6/30/2013 from dch temecula. On 7/1/2013, vtm light on instrument cluster stayed lit in all gears, all speeds, including park and drive, which is out of manufacture spec's. dch Honda of temecula confirmed issue on 7/2/13. Relay replacement was needed and performed. Car out of our possession: 2 days. On 11/26/2013, at 5,974 miles, car was brought in with vtm light staying on again. Part unavailable. Took car home wed 11/27/2013 per advisor "car is safe to drive." Phone GM; offered a service car on Friday 11/29/2013 while dealership replaced vtm control module. Car out of our possession: 2 days. On 12/16/13, 6,573 miles, vtm light staying lit on instrument cluster while car is in any gear. I was able to duplicate the issue while car was in park. Shifted through the gears while stationary -- light still on. Vtm light will not engage on manual switch. At this time, unable to determine how long car will be out of possession until it is brought in. In addition to vtm light issue, rear hatch glass switch would not open glass, as per owner's manual. Noted during purchase; sales person said able to fix under warranty. Car brought in on 7/2/2013. Part was unavailable until 7/8/13. Dealership able to switch part out from car on lot on 7/5/13. Car out of possession: 1 day. To date, car has been out of service for 5 days within 5 months of ownership. At this time, I would like american Honda to issue a safety bulletin on this car, possibly issuing a recall due to poor quality control. Possible accident likely to occur if we depend on all wheel drive and it does not engage. Car was purchased with 4WD as main priority.

- Temecula, CA, USA

Vibration at 1500 RPM. Stops when RPM go above 2000 or less than 1400.

- Zionsville, IN, USA

We have had this problem since day one (January 18, 2013) with our 2013 Honda Pilot ex 4WD. The problem is a noticeable vibration when the engine drops down from high eco mode (4 cylinders) to low eco mode (3 cylinders - if I understand the eco cylinder reduction system correctly). It is smooth in high eco mode but as soon as it drops down, the vehicle vibrates/rumbles significantly. It is my wife's primary vehicle and I do not like to drive it for that reason. I do not have an independent audible vibration although when in low eco mode it makes a sound as well as a vibration with the vibration being the most pronounced. It is odd that one part of the eco mode is smooth and the other part is rough. I can predict when the roughness will occur when traveling on a relatively flat road with gradual inclines and declines. When the road declines, the low eco mode engages and the vibration initiates and continues until the road begins to incline at which time the eco mode transfers from its low mode to its high mode and the vibration stops immediately. The vibration is significant enough and is comparable to riding on smooth asphalt and then the surface changing abruptly to a rough oil and chip road surface. We had a 2009 Honda Pilot LX 4WD with the same eco system and there was no vibration in low eco mode. Has anyone had a successful fix/repair of this issue? it is very annoying to me and this cannot be normal by any stretch of the imagination. If nothing can fix this problem, is there a method to shut off the low eco system from activating but still have the high eco system operable. I would rather have a smooth ride and sacrifice some gas mileage than be tormented by this vibration. The vibration is so obvious that it cannot be ignored especially if you are driving it. It vibrates in the steering wheel as well as the vehicle in general. Thank you.

- Lewistown, IL, USA

Letter from constituent regarding Honda's 2013 Pilot recall (NHTSA recall 13V-382/campaign#JB5/service bulletin #13-075); he has been unable to correct the problem from american Honda motor co. Or university motors; requesting assistance from NHTSA. The consumer stated he would like to have the long block and short block replaced. He stated he talked to three different automotive mechanics, and it was in their opinion that replacing only the short block of the engine was not a trustworthy fix. The short block repair performed under non-factory conditions, which could lead to contamination of the engine, that would cause serious issues and engine failure in the future. The consumer stated the dealer would not return his calls. Also, the consumer was not getting the proper gas mileage as advertised. The vehicle was rated between 16 and 17 mpg, and he was getting 13 mpg. The vehicle rolled backward on a slight incline, while in drive, there was a vibration/shudder coming through the vehicle, when maintaining a constant speed.

- Helena, MT, USA

I have a 2013 Honda Pilot, less than 1 month since purchase. At speeds from 20 mph to 70 mph my engine and car will, vibrate, shudder. There is also a low frequency noise that seems to vibrate in my ear which is also quite a distraction. It seems to happen most when I am on a flat or slight incline. The only way to get it to stop is to either speed up or let off the gas. This is very distracting while driving at highway speeds, and very frustrating since it is a new vehicle. I have taken it back to the Honda dealership and they said that they feel the problem, but they said that american Honda states that this is normal for this vehicle. I do not understand how this could be normal. A rough feeling, vibrating cabin and shuddering engine is not a normal operating car. It feels like something will break or come loose, which makes me very nervous as my children commute with me every day.

- Brentwood, TN, USA