CarComplaints.com Notes: The 2012-2013 Honda Pilot have a small complaint trend of owners reporting the engine hesitates sometimes when accelerating.
While it's not a widespread trend with the Pilot, it's a little concerning because of the possibly safety ramifications. While it's certainly something to keep in mind, most Pilot owners are not experiencing this problem.
My 2013 Honda Pilot EX-L has had lots of running with vibration and the braking system. In 2018, I replaced both the rotors, and brake parts at an independent well-reputed repair shop. It cost me about $800. I took this car a Honda dealer more than 10 times already and they have been unsuccessful in resolving the vibration issues. In 2018 still I called the manufacturer to complaint about the vibration issue and multiple annoying noises that the dealer could not address. The manufacturer sent me back to the dealer and asked them to replaced a certain part, which they did and told it could have cost me around $1100.
In late 2019, at the same Honda dealer, brake work was carried out with the rotors resurfaced and bake parts replaced. They told me that a new vibration issue was coming from the back; however, they could not understand why the steering wheel shudders when I am going downhill at around 45 mph and braking down. That day, the alignment was also done.
Since March 2020, I have been working from home and have driven less than 3000 miles since but the problem seems to worsen. In November 2020, I went to another Honda dealer with the shuddering/vibration issue and learnt that my rotors and brake pads needed to be replaced. They pulled up the record showing how many attempts have been made since 2017 to address this issue.
The estimate to replace the rotors and brake pads is $1060 + tax minimum. In 2017, new Bridgestone Eucopia tires with 86k miles warranty were installed on the car by Firestone where I regularly do balancing and rotation. After just about 40,000 miles, these tires were over used and to the point that I had to replaced them.
This is so frustrating. The car's odometer reads 107,580 miles.
TOOK CAR TO BEACH WITH FAMILY. ON THE WAY BACK THE CAR STARTED TO SHUDDER AND STEERING WHEEL SHOOK WHEN DRIVING AT 60-70 MPH. CAR STEERING STARTED TO SHAKE WHENEVER BRAKES WERE USED. HONDA DEALER SAID I MUST HAVE DRIVEN THROUGH PUDDLE WHEN ROTARS WERE HOT AND WARPED THEM. THEY WERE SO WARPED THEY COULD NOT EVEN RESHAPE THEM AND HAD TO REPLACE THEM. THEY STATED THE PADS WERE FINE. 400.00 CHARGE. 2 YR LATER AND 25000 MI THE NEW ROTARS ARE DOING THE SAME THING. THE DEALER TOLD ME I MUST DRIVE WITH MY FOOT ON THE BRAKES. I DO NOT. THEN THEY SAID I MUST HAVE DRIVEN THROUGH ANOTHER PUDDLE. THIS IS REDICULOUS. CARS SHOULD BE ABLE TO DRIVE THROUGH PUDDLES. THEY RESURFACED MY ROTARS TWICE AGAIN AND IT IS STILL SHAKING. I SHOULD NOT HAVE TO GET NEW ROTARS EVERY 2 YEARS. THESE ARE DEFECTIVE AND SHOULD BE REPLACED. I AM AFRAID THAT THE ROTARS WILL CRACK AND I WILL HAVE AN ACCIDENT DUE TO BAD BRAKES. LAST NIGHT ON A TRIP THE SHAKING STARTED AND WHEN I TOUCHED THE BRAKES DUE TO A TRUCK PULLING OUT IN FRONT OF ME WHEN GOING 70 MPH THE BRAKES GRABBED VERY HARD AND IT WAS DANGEROUS. I AM NOT PLEASED WITH THIS AND HONDA DOES NOTHING- THEY AREN'T UNDER WARRANTY-NEVER WERE FROM FIRST TIME WE HAD A PROBLEM DISAPPOINTED IN HONDA
For as much public opinion about Honda being top quality, this is a surprise - not a good one, either. The brakes have been poor since around 20,000 miles and the dealer said they were "fine". They continued to get worse, then at 34,000 miles the dealer suddenly said the rotors are bad. There is quite a bit of complaints logged on this issue, but Honda refuses to do anything. That is a definite deterrent from upgrading this Pilot, or for purchasing any other Honda product.
- zzoom56,
Lake George, NY, US
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A D V E R T I S E M E N T S
My 2013 Honda Pilot EX-L has had lots of running with vibration and the braking system. In 2018, I replaced both the rotors, and brake parts at an independent well-reputed repair shop. It cost me about $800. I took this car a Honda dealer more than 10 times already and they have been unsuccessful in resolving the vibration issues. In 2018 still I called the manufacturer to complaint about the vibration issue and multiple annoying noises that the dealer could not address. The manufacturer sent me back to the dealer and asked them to replaced a certain part, which they did and told it could have cost me around $1100.
In late 2019, at the same Honda dealer, brake work was carried out with the rotors resurfaced and bake parts replaced. They told me that a new vibration issue was coming from the back; however, they could not understand why the steering wheel shudders when I am going downhill at around 45 mph and braking down. That day, the alignment was also done.
Since March 2020, I have been working from home and have driven less than 3000 miles since but the problem seems to worsen. In November 2020, I went to another Honda dealer with the shuddering/vibration issue and learnt that my rotors and brake pads needed to be replaced. They pulled up the record showing how many attempts have been made since 2017 to address this issue.
The estimate to replace the rotors and brake pads is $1060 + tax minimum. In 2017, new Bridgestone Eucopia tires with 86k miles warranty were installed on the car by Firestone where I regularly do balancing and rotation. After just about 40,000 miles, these tires were over used and to the point that I had to replaced them.
This is so frustrating. The car's odometer reads 107,580 miles.
- Jean-Claude P., Mount Juliet, TN, US