CarComplaints.com Notes: The 2012-2013 Honda Pilot have a small complaint trend of owners reporting the engine hesitates sometimes when accelerating.
While it's not a widespread trend with the Pilot, it's a little concerning because of the possibly safety ramifications. While it's certainly something to keep in mind, most Pilot owners are not experiencing this problem.
My 2012 Honda pilot is consuming too much oil where it ends up nobody knows. I had a coil & spark plugs replaced. Within a week same issue. Brought back to mechanic could not find issue. I am constantly putting oil in Honda. Called atamian in Tewksbury where I purchased car. Tried to explain my issue and tried my best to explain about class act that was brought to my attention about 2009-2013 Honda pilot. Service person at atamian stated when your done talking I will tell you what you need to do.Service person stated I would be held responsible for diagnostic cost and spark plug cost. At this point I felt like I would get no where with my issues. I asked to speak to a manager. Waited on hold and then was rudely told manger is busy and was put to voice mail. No one has returned my call. Also my 2012 Honda Pilot has a recall on air bags and fuel system that I learned about on your site. I am very disappointed & I don't know where to get help. Any information would be greatly appreiciated.
Actually Honda was very good about it so I cannot complain. It was explained to me that this was a known problem. There was a piston ring problem that cause oil to leak into the spark plugs leading to misfiring. After inspection, they found the block and piston #2 scorched. It was repaired under TSB OP#117999. It took longer to fix than originally expected as it took a while to locate a new engine block over the holidays. Dealer gave me a new Honda Civic as a loaner while my Pilot was being repaired.
I've been a loyal Honda owner and will continue to be based on how I was treated. Just wanted to make other Pilot owners aware.
A D V E R T I S E M E N T S
Hello,
My 2012 Honda pilot is consuming too much oil where it ends up nobody knows. I had a coil & spark plugs replaced. Within a week same issue. Brought back to mechanic could not find issue. I am constantly putting oil in Honda. Called atamian in Tewksbury where I purchased car. Tried to explain my issue and tried my best to explain about class act that was brought to my attention about 2009-2013 Honda pilot. Service person at atamian stated when your done talking I will tell you what you need to do.Service person stated I would be held responsible for diagnostic cost and spark plug cost. At this point I felt like I would get no where with my issues. I asked to speak to a manager. Waited on hold and then was rudely told manger is busy and was put to voice mail. No one has returned my call. Also my 2012 Honda Pilot has a recall on air bags and fuel system that I learned about on your site. I am very disappointed & I don't know where to get help. Any information would be greatly appreiciated.
Thank You,
Shanna Cowgill
- Shanna C., Pepperell, MA, US