The contact owns a 2012 Honda Pilot. The contact stated that while entering a parking spot, the contact attempted to decelerate but the brakes failed to respond. The contact then crashed into the rear of another vehicle. There were no injuries. The vehicle was taken to the dealer where the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was contacted about the failure. The failure mileage was approximately 15,000.

- Ashland, KY, USA

The contact owns a 2012 Honda Pilot. The contact stated that while driving approximately 40 mph and depressing the brakes, she felt a vibration without warning. The vehicle was taken to a dealer where it was advised that the brake rotors needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 18,500 and the current mileage was 19,000.

- Worcester, MA, USA

Purchased this vehicle in January 2012. We hardly driven this car till this year in 2013. As of June 28th of 2013, the Pilot has 7046 miles. In early June we took it down to baltimore when I noticed that there is something wrong with the brakes or steering problems when I applied some braking over 65mph and going down hill was extremely apparent. The steering would vibrate when applying the brakes. I took it to the dealership on 28th. The dealership told me I was " hard braking" and that was causing the rotors to warp. I asked them to clarified " hard braking." It was just a general answer that no abrupt force on the brakes. I have driven Toyota, Buick, Oldsmobile, and Chevy. I never had a rotor warped that early in mileage. I believed there is a major defects in the Pilot 2012 braking mechanism. I wish some Agency can perform more rigid tests to confirm this. I am no expert mechanic, but I have driven many miles due to my sales position both in highway and mostly city driving. And I know that a rotor should not warped that much due to " hard braking." I am a parent of two children, age 2 and 1. and I fear this is going to be an ongoing problem with the Pilot brakes/ rotors problems and it is not cover under warranty cause the company/ dealership thinks it normal wear and tear. So if anyone that has Pilot 2009 or newer, please pay attention and file a complaint to dealership and the company before a tragic might occur. Being proactive is much better than the latter. In the end, after I got my car back from the dealership. I drove and I realized when I apply the brakes under 20mph less than 20 yards to ease the braking, I feel the Pilot "jerk" back and forth. This is not normal after a re-surfaced of the rotors. I guess back to the dealership again.

- Pittsburgh, PA, USA

Purchased the vehicle on 9/10/12. Over the next week, noticed that brake pedal travel was excessive and the feel was soft - like there was air somewhere in the brakes lines. Took the vehicle back to the dealership. The service manager drove the car and then indicated that he had received similar complaints from other customers; that on some of the other vehicles with the same complaint, they had bled the brake system with no resultant improvement; that my particular vehicle was not abnormal in this regard; and that Honda had not issued any service bulletins on this subject to date. Wrote a complaint on this to Honda usa, customer service on 10-09-12. Received a phone call from a Honda usa customer service case manager on 10-26-12 to say that they were not aware of this problem on other 2012 Honda Pilot vehicles, that they had contacted the dealership where I purchased the vehicle and concluded that my vehicle was operating per design, and that if I was unsatisfied I should contact the local Honda district parts/service manager. Will attempt to do this next week, but this sounds bogus to me since there are at least two other NHTSA complaints already on the same issue.

- Colorado Springs, CO, USA