This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Honda Pilot. The contact stated the rear view mirror built in camera was defective. The camera was misleading and indicated that the objects appeared farther away, but they were actually very close. The contact was able to avoid crashing into a vehicle. The dealer advised that the camera could be removed. The vehicle was not repaired. The failure mileage was 1,000 and the current mileage was 5,409.
The contact owns a 2011 Honda Pilot. The contact stated the rear window on the hatch exploded as she entered the vehicle. The exploding glass caused the contact to sustain cuts and lacerations. The vehicle was taken to the dealer and the window was repaired, but the dealer stated there was nothing else that could be done to make sure the window did not explode again. The contact spoke with the manufacturer and was told this was a situation for the dealer to handle. The contact was concerned about the manufactures defect and safety issue. The current mileage was 6,500.
The maximum speed setting on the windshield wipers is completely insufficient when driving on the highway / interstate during periods of rain and at speeds in excess of 45 mph. It is impossible to maintain a reasonably unobstructed view of the roadway. While traveling at higher speeds, the high-speed setting of the wipers can keep up with a mere drizzle only. A steady rain creates nearly zero visibility, while a thunderstorm or torrential rain renders the vehicle inoperable. The high-speed wiper setting on the 2011 Honda Pilot is comparable to the low speed wiper setting on the majority of other vehicles currently on the market. The service department at J.L. freed Honda in montgomeryville, Pennsylvania indicates that the wipers operate as designed.
The contact owns a 2011 Honda Pilot. While the vehicle was parked the contact noticed the view of the front driver, passenger side and the rear view windows were distorted when sunlight shined on the window due to the tint. The vehicle was taken to the dealer for diagnostic testing. The technician stated the windows were the same on all vehicles of for that year, make, model and there was no defect. The vehicle was not repaired. The approximate failure mileage was 1,000.
The contact owns a 2011 Honda Pilot. The contact stated that the vehicle was parked in the garage when an explosion was heard. The contact discovered that the rear tailgate window had exploded. The vehicle was taken to the dealer who replaced the window under warranty. The manufacturer was contacted who advised that they never heard of the type of failure before and offered no further assistance. The failure mileage was 4,500.
A D V E R T I S E M E N T S
- Camino Island , WA, USA