This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Seat belt buckles come undone after clicking them into place. Then have to repeat clicking and sometimes do not even know it's not properly clicked until seatbelt comes undone.
The contact owns a 2011 Honda Pilot. The contact stated that the rear driver's side seat belt malfunctioned and would no longer retract to secure the passenger in the seat. The cause of the failure was not diagnosed. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 140,000.
Once I secure my seatbelt, it rides up around my neck and under my right armpit within 5 to 10 minutes. I have moved my seat forward and back, up and down and changed the back to recline more and less. The result is always the same! no only is this uncomfortable and requires constant adjusting, but it cannot be safe.
The contact owns a 2011 Honda Pilot. The contact stated that the vehicle was involved in a head on collision and the air bags failed to deploy. The contact mentioned that the seat belt failed and did not retract. As a result, the contact hit the steering wheel and the front windshield. The contact was sore, but did not need medical attention. The vehicle was towed to the dealer for repairs. The contact insurance company stated that there was a NHTSA campaign number: 13V016000 (air bags) and 11V468000 (seats belts). The manufacturer verified that the vehicle was not included in the recall. The failure mileage was unknown.
The contact owns a 2011 Honda Pilot. The contact stated while driving approximately 5 mph the vehicle crashed into a concrete post inside of a parking garage. The passenger that was positioned in the rear second row seat sustained bruises to the neck, ribs and other parts of the body as a result to the faulty seat belt pretension. The air bags failed to deploy with the impact involved. The vehicle was towed to an authorized dealer. The manufacturer was not notified of the failure. The failure mileage and VIN were unavailable. Updated 01/07/14
- St.Petersburg, FL, USA
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Purchased brand new Pilot in June 2011. Around noon I was driving down on stretch of road at about 60 mph when I saw a vehicle with a trailer moving ahead of me. As I approached to pass the vehicle it appeared to slow down and started turning left ahead on the road. The trailer it was hauling did not have any signal or brake lights. I attempted to slowed by applying my brakes but the Pilot did not stop after applying the brakes or slow down. It seem to accelerate instead of stopping even though I had my foot all the way down on the brake pedal. I saw ditches on both sides of the road so I was not able to avoid the crash. The other vehicle was half way turning so I hit the back of the trailer and it went left and I went right on the road.the stopped Pilot started smoking inside and everyone jumped out of the Pilot. It was later determined that the smoke could have been caused by the seat belts and the force of impact. Even though the Pilot had major front end damage the air bags did not deploy and the air bag control unit along with the air bag sensors had to be replaced. Everyone was wearing a seat belt and the front seat belts were damaged beyond repair from the impact. Two of the back seat passengers suffered minor injuries from the impact but did not require medical attention.
A D V E R T I S E M E N T S
- Fort Worth, TX, USA