Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Greenacres, FL, USA

Traveling to va beach with family of 6. talked to lisa a case manager. She told me that Pilot is designed for a 8 passenger. And I am not qualified. Asked where I will put the luggage and the golf clubs. This is the purpose of the trip. She said. Even if am qualified, the rental I will get is a compact car. This sound like a crap to me. The reason I got a Pilot is to travel comfortably with my family and like the smooth ride.

- Jacksonville, FL, USA

Takata airbag. Honda sent me a letter stating I should not allow a passenger in the front passenger seat, but this is the exact reason I bought a Pilot. It is large, and safe as I take my 82 year old mother everywhere, and I wanted her safe. Now, I am supposed to put her in the back seat with my boyfriend's grandkids, and she will have no airbag if something goes wrong" I was told by my dealer that Honda had a million dollars for rentals, and now that is exhausted. How is that my issue? I paid for a safe car to drive my mom around, and now I have none! I need a rental car until this issue can be fixed. How are takata airbags still being put into new vehicles? I need Honda to respond. To date, my 3 calls to their talking heads at 888 234 2138 have not been answered. I want a guarantee that my driver airbag is safe, and I want to know if the passenger airbag goes off with no one in the passenger seat, am I guaranteed none of the debris will hit me" I know airbags are not supposed to go off if no one is sitting there, but they are supposed to kill people with shrapnel either. Please help

- Orangevale, CA, USA

The contact owns a 2010 Honda Pilot. The contact stated that the recall notice for NHTSA campaign number: 16V346000 (air bags) was received in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Daytona, FL, USA

Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Miramar, FL, USA

Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Apollo Beach, FL, USA

Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags) however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Piedmont, CA, USA

Received recall info and not to use passenger seat. Was told I would hear from case manager regarding loaner/rental car in 2-3 days. 5 days later, 3 phone calls and nothing. Leaving on trip in am with no option but to use front seat. Honda helpline is a fraud. Dealership said they aren't authorized to give loaner cars and it was illegal to disable the faulty airbag.

- Elk Grove, CA, USA

Takata air bag recall. Notified on 18 July 2016. Told to avoid having passenger in the front seat. Local Honda dealer said no parts to repair are available. They have been told to say, expect 2 weeks to 2 months (or more) until parts are available. I called Honda automobile customer service, and they seemed aggravated by my call, told me parts are not yet available, and I need to expect at least two weeks - up to 2 or more months - before parts are available and they will inform me in writing when to bring my automobile in for repair. This is unacceptable to have limited use of my automobile. It is very poor customer support to to be unable to fix a dangerous situation.

- Niceville, FL, USA

Takata recall. The contact owns a 2010 Honda Pilot. The contact received notification of NHTSA campaign number: 16V346000 (air bags); however, the parts for the recall repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.

- Jacksonville, FL, USA

The contact owned a 2010 Honda Pilot. While driving approximately 20 mph, the air bags deployed unexpectedly. As a result, the contact crashed into a concrete block divider. A police report was filed and there were no injuries. The vehicle was towed to a tow yard and deemed destroyed by the insurance company. The failure mileage was unknown.

- Camden, NJ, USA

The contact owns a 2010 Honda Pilot. The contact stated that while making a right turn, another vehicle crashed into the driver's side of the vehicle. Upon impact, all of the air bags deployed except the driver's side. The contact also stated that the vehicle was previously repaired under NHTSA campaign id number: 13V016000 (air bags). A police report was taken and the vehicle was deemed destroyed. The contact sustained minor injuries. The failure and current mileages were 50,000.

- Turnersville, NJ, USA