CarComplaints.com Notes: Previously we had awarded the 2010 Pilot "Seal of Pretty Good", but have since removed that honor due to all the continuing complaints about excessive oil consumption.
This Honda Pilot oil consumption defect was subject to a class action lawsuit in 2013. However not all 2010 Honda Pilots were covered by the settlement & by now the warranty extension has expired. The oil consumption complaints keep coming in.
I bought this 2010 Pilot new and it seemed to be the best car I have ever owned. It runs very well and I love the size and features it came with. A few years of owning it I received a letter from Honda that stated its supplier used dissimilar metals in the rivets. This will cause the tailgate to rust prematurely so they added a 7 year warranty. Sure enough my tailgate had rust coming through just after reading the TSB. I had it repaired and it looked great. Just after the warranty expired the rust came back FAST. I called Honda and they will do nothing about it now. They "fixed" it to last just past the warranty and now I am stuck with a rusty tailgate due to Honda's cheap discount .01 rivets. I thought they had a lifelong customer but their customer service changed my mind.
A D V E R T I S E M E N T S
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I bought this 2010 Pilot new and it seemed to be the best car I have ever owned. It runs very well and I love the size and features it came with. A few years of owning it I received a letter from Honda that stated its supplier used dissimilar metals in the rivets. This will cause the tailgate to rust prematurely so they added a 7 year warranty. Sure enough my tailgate had rust coming through just after reading the TSB. I had it repaired and it looked great. Just after the warranty expired the rust came back FAST. I called Honda and they will do nothing about it now. They "fixed" it to last just past the warranty and now I am stuck with a rusty tailgate due to Honda's cheap discount .01 rivets. I thought they had a lifelong customer but their customer service changed my mind.
- Thomas R., South Elgin, US