This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Hello, I have a set of 4 Bridgestone Dueler LX tires that have been cracking for the past 8 months and now appear to be separating in between the treads. I-??ve had America-??s Tire Company look at them within the past 6 months and they always seem to state that it-??s normal, but the cracks seem to be getting bigger and bigger. The wheels vibrate some, even after several re-balancing attempts. The tires were purchased on [XXX] and I don-??t feel safe driving on these tires anymore to the point that I really hesitate driving on the freeway now for that they might fail/explode. I will be submitting a call/claim directly with Bridgestone at 800-847-3272 tomorrow as well. The tire size is P235/70R 16. There has been no incident yet, so I will use today's date. Of the photos uploaded, IMG's 3506 and 3507 were recently placed in the rear and IMG 3508 are in the back. Here are the DOT #'s in no particular order: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Driving 2008 Honda Pilot with Firestone WeatherGrip P235/70R16 at 70mph on the interstate, the rear driver tire failed causing almost instant and complete deflation. The tires have been maintained properly, to include rotation and proper inflation. The tires have less than 10k miles (65k mile warranty) and are one year old. Based on my knowledge, experience and evidence (attached photo), this failure was not caused by common road hazards, misapplication or abuse. Rather, the failure is a result of material failure of the tire.
The steering shake was reported to the dealer directly after sale. The dealer told me they didn't notice anything wrong and I should not be going over 65 as that is the speed limit.they finally force balanced the tires and adjusted the alignment, 50% better. When they said they were through and it might be a flat spot on a tire I reported this to Honda motor cars of America case # [xxx]. I had a separate dealer check it out and they agree it is there but had no solution. They said all the safety equipment is in place and it may be a bent rim, bad tire or just the vehicle itself. I was called by the dealer where I bought it to bring it to an affiliate Honda dealer. They force balanced again and adjusted the alignment. It was a bit better but again still shakes. They then swapped tires and rims with an identical 2007 Pilot with new Goodyear integrity tires (recommended as the tire that came on the vehicle)there was not difference. The 2007 when taken for a test ride was worse than my vehicle and someone will by that thinking it is just an alignment and have the same problem. Looking on line this is a problem with Pilot, Acura rdx and MDX vehicles of all years when used for highway driving. How does a company continue to make a faulty vehicle and dismiss hundreds of claims? there was yet another Pilot owner in the shop that day with the same problem. Awfully big coincidence!
- East Hampton, CT, USA
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- Sierra Madre, CA, USA