Honda 2007 CR-V ex 4WD purchased from white plains Honda, NY on 11/22/06 brand new vehicle, 3 weeks old, 500 miles major failure of rear 4WD differential assembly - complete replacement required customer observed groaning noise occurs at rear of vehicle whenever tight radius turns are made at low speed such as turning in/out of parking spaces. Problem occurs regardless whether vehicle is cold or warm. Problem must have been pre-existing in showroom and is likely to be a production line defect. Honda service tech unable to remedy. Complete replacement of defective assembly ordered. Honda service tech claimed that car is able to be driven, however customer is very concerned that vehicle may not respond safely or underperform its design capability when most urgently needed such as during emergency maneuvers while trying to evade a hazardous condition. On the 2007 model CR-V car automatically engages 4WD in response to differential sensed. Vehicle operator does not have capability to manually activate/deactivate 4WD function. Winter driving conditions are now in effect for the driving region where car is registered and failure to properly engage 4WD during slippery conditions could cause loss of control of vehicle. Customer is a safe driver with a spotless record and in 30 years of driving has never had an accident either as a driver or passenger. *note: Dialog box options for vehicle info on 'complaint type' pages following do not offer the specific model for this complaint. For purposes of continuing registration of complaint, Honda Pilot entered in place of CR-V.

- New York, NY, USA