This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Air bags sensor failed. This seems to be a very common problem on Honda Pilot and Honda must recall and replace all sensors free of charge. They charge $400 per sensor.
The contact owns a 2005 Honda Pilot. The contact received a notification for NHTSA campaign numbers: 14V700000 (air bags) and 14V351000 (air bags). The part was unavailable to repair the vehicle. The dealer was uncertain when the part would become available to service the vehicle under the recall. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.
Passenger side airbag should be covered and replaced under NHTSA recall 14V-700, mfr recall JM3 which states that any vehicle ever registered in the designated high humidity states, which includes Georgia, is subject to the recall. While currently a resident of North Carolina we were previously residents of Georgia where this vehicle was registered. As such I contacted a local Honda dealer who stated the driver's side was covered but the passenger side was not and they replaced the driver's side unit. I again asked them to replace the passenger side and they said no but to continue to watch for additional recalls. I then contacted Honda's national customer service number and opened a case indicating that my vehicle was previously registered in Georgia and requested they replace it as a hazard as defined in the Honda and NHTSA recall. A week later they advised that they would not replace the passenger side unit under the recall and offered no explanation. I recently sent an email to the local dealer's service manager regarding my concerns and requesting they honor the recall but received no response. It makes no sense that they would change one side deemed a safety hazard but leave the passenger in a potentially lethal situation when both units have been exposed to the same high humidity environment.
The SRS light came on while driving the vehicle back to the house. Took the car to the mechanic and he analyzed the problem that the computer was not talking with the airbag system. No blown fuses no other issues noted with sensors other than failed airbag control computer unit.
The pressure switch in the passenger front seat is broken...it goes on and off for no reason, with light coming on at the dashboard. We have had the airbag checked 3 times, twice by our mechanic, once by the dealer, and they say it's fine. The pressure switch is mal-functioning. We were told it would be $300-$400 to take apart the seat and replace the switch...cannot afford it.
- Succasunna, NJ, USA
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I contacted 2 Honda dealerships (South motors and brahman Honda) about my airbag recall. After several calls and days of trying to set an appointment, I received a phone call saying that I will be contacted for an appointment soon. This was over 2 weeks ago. I live in miami, where the chances of the airbag malfunctioning is greater than anywhere else in the states. I drive in fear each day that my airbag will go off, killing me and my family. It seems that these dealerships and Honda only care about car sales, but do not care about the safety of their customers, when their product has defects.
The contact owns a 2005 Honda Pilot. While driving approximately 50 mph, the air bag warning indicator illuminated continuously. The failure recurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was 32,731.
Honda has refused for over a month to answer why my vehicle is not being recalled for its air bags. I have asked how they know my vehicle does not need to be recalled when vehicles of the same model and year already have been recalled in certain regions of the us. They will not answer whether my car is safe or not. I have asked that they remove at their expense my air bags to determine if they are unsafe, a request that has not been accepted. The person who last called and left a message from Honda customer service has now failed to return my calls on at least 3 occasions. Based on previous conversations with my dealer and Honda customer service and the recent failure of customer service to return my calls, I feel as if I am being stonewalled by Honda, who seems unwilling to take responsibility for a flawed, albeit cost-saving design, by one of its suppliers.
Honda Pilot was serviced at ed voyles Honda on 10/22 and picked up on 10/23. Extensive service performed on car...timing belt, transmission, air bags replaced per recall, engine mounts replaced, oil changed, etc. Picked up car on 10/23. On 10/24 backed out of driveway and put car in drive gear. Car accelerated without me putting foot on acceleration. Could not stop vehicle. Acceleration continued and increased. Only way to stop car was to run into a tree. Not sure if caused by recent work or I have read now that 2005 Honda Pilot have had issues with unprovoked acceleration. Usaa insurance company has totaled car and car is at junk yard now.
The front right airbag sensor required replacement. Last month, my mechanic reset it. He said he'd look further if it the airbag warning light went on again. It did. But I took it to the Honda service center. I felt this was too important an issue. I was told that it was a defective front right sensor and it needed replacement. Cost to me was $300. I feel that this is a safety feature that should be reliable and not require replacement. The car not new, but well maintained and garaged. We are the original owners. Incidentally, Honda service reps said they could not tell me if I had a takata SRS system, but that it definitely was not recalled. I'm fairly certain it is the same system from news reports, and think it should be replaced - but that's a separate issue.
Submission from congressman paulsen on behalf of constituent re airbag recall (reply directly to the constituent). The consumer stated Honda should be required to replace all air bags.
The contact owns a 2005 Honda Pilot. The contact received a notification for NHTSA campaign number: 14V351000 (air bags) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to indicate when the part would become available. The manufacturer was not notified of the issue. The contact had not experienced a failure.
I would like to encourage the transportation secretary to expand the air bag recall nationally, as it is a matter of highest concern to americans without boundaries. All americans affected deserve to have their vehicle air bags replaced, no matter where they live.
Vsa engaged while driving xway, pulled vehicle to right, into other lane. This was repaired per previous recall, but continued to engage periodically within 3 days. Additionally, I am on list for airbag recall, but not yet recalled in ky. We are in Ohio valley, with higher humidity than Florida. I have driven to Florida multiple times. We should be added to recall list.
Recall subject: Passenger side air bag inflator may rupture. Report receipt date: June 20, 2014 NHTSA campaign number: 14V353000 component(s): Air bags all products associated with this recall: Honda Pilot 2003-2005 my 2005 Honda Pilot has not been recalled. It was originally sold and is currently registered in Virginia. Given that takata has admitted to U.S. safety regulators that it improperly stored chemicals and failed in the manufacture of the propellants used in the airbag inflator along with faulty record keeping as to which cars were defective, I am driving a car that has been shown to have the potential to have degraded inflators causing them to explode and spraying pieces of metal into the cabin of the car. Recall subject: Driver side air bag inflator may rupture. Report receipt date: June 20, 2014 NHTSA campaign number: 14V351000 component(s): Air bags all products associated with this recall: Honda Pilot 2003-2007 my 2005 Honda Pilot has not been recalled. The driver side air bag information is similarly situated to the passenger side air bag information. I have attempted to remedy this death and/or dismemberment hazard by contacting Honda directly with no success. My original window sticker, as found on the car window when purchased, indicates "parts content information" "Japan 10%". the concealment and non-disclosure of serious safety defects and failure to fix the problems is not merely an inconvenience for me but a serious health threat.
On or about October of 2011 I was driving my 2005 Honda Pilot when another vehicle cut in front of me and a collision occurred (T-bone). To by disbelief the airbag did not deploy. A few weeks later I asked an employee of a Honda dealership about the airbag not deploying and he indicated to me that inside of the front bumper there is a gold ball and before the airbag can deploy it must have a direct center hit with another object. In my opinion the hit from the accident was about as direct as you can get it. I believe that there might be a defect of the airbag for not deploying.
The contact owns a 2005 Honda Pilot. The contact stated that while driving approximately 35 mph on wet pavement, the contact lost control of the vehicle and crashed into a embankment. The contact sustained injuries to the neck, shoulder and thumb which required medical attention. A police report was filed. The vehicle was destroyed. The insurance adjustor determined that the impact of the air bag caused the injuries. The vehicle was included in recall NHTSA campaign number: 14V351000 (air bags). The manufacturer was not notified. The VIN was not available. The failure mileage was unavailable.
Suddenly, our SRS dashboard light came on and will not go off. After looking at the owner's manual, we promptly set-up a service appt at Honda to diagnose/fix the problem as it relates to an important vehicle safety feature. In the meantime, a family member who works in the auto repair industry used his computer to pull the codes and diagnose the problem so we would know what Honda service should be telling us at the appointment. The vehicle is showing an error code of 42-11 for the front impact airbag sensor on the passenger side. This vehicle has not been in an accident and there is no reason for the sudden malfunction. Upon visual inspection of both front sensors, the yellow protective sheath has pulled back from the sensor, leaving the junction where the wires meet the sensor exposed low in the engine, and thus creates the potential for debris and weather to impact their performance. In doing research online, there are numerous Honda Pilot owners who are experiencing a similar problem with the airbag sensors and Honda is charging hundreds of dollars to fix a safety problem that seems to be widespread among this vehicle. I believe that this should be investigated as a recall item because it is a huge safety issue if the airbag sensors will not allow airbags to deploy in an accident. Please see the link below for just some of the owners who have documented this issue in an online forum:
The airbag warning light is lit. First intermittently, now constantly. Was diagnosed ($120 at burns Honda for taking a reading off on-board computer) to be a faulty right-front impact sensor. The dealership is out of the part, so I need to wait for it to be shipped. The car was never in an accident, the air bags never deployed. The sensor just stopped working (rusted out?). the same thing happened a couple of months prior with a wheel speed sensor. Do Honda's electronics parts have operational life of 100,000 miles? I feel the airbag sensors should be recalled, and replaced at the manufacturer's expense.
A D V E R T I S E M E N T S
- Shrewsbury, MA, USA