Brought to Ray Price Honda for Air Bag Recall. I informed them that air bag light was on all the time shortly before recall so I wanted them to check while performing the recall. They came back after five or ten minutes to tell me while they were changing the oil, (which was one of the list of things they wanted to do for me, "While they had the car", at my cost), the oil pan lug broke and it would cost me an extra $120.00 to fix. I naturally had a problem with this as it was their mechanic who took it off. I told them I would go half with them since it was an old car and probably an old lug, (I didn't know). Would up spending the next two hours arguing with different levels of management, to no avail. When the car was ready I paid them (reluctantly), and asked them if the recall was done and if they had checked the seat belt light. They told me everything was taken care of. When I left their garage I was a bit P. O.'d that the AIR BAG light was STILL ON. They actually let me leave their garage with a potentially life threatening safety issue. I have teenage sons that use the car and I have grandchildren who always ride with us. Needless to say...... I am appalled at their attitude, lack of professionalism, and lack of concern for my family's safety. It was obvious to me they were more concerned with charging me $120.00 for something that was broken by one of their mechanics, then doing the right job.
I spent $90 to dealer last time to have them tell me it may be a sensor....... or not. They just wanted me to start paying for replacement sensors and/or wiring harness. That was sure worth $90!
This time I was about to go the black tape fix when it went off on its own.
My airbag light has been coming on for the last week. I was just wondering if a recall had been issued for 2005 Honda Pilot. I plan to take the car into the dealer but I don't want to have to pay to have this fixed if there was a recall on this particular problem.
Srs light stuck on. Dealer charged $90 to look at it . Told me it would be a $300 additional charge to replace a front sensor which might not fix it. Incompetence is stunning !
A D V E R T I S E M E N T S
Brought to Ray Price Honda for Air Bag Recall. I informed them that air bag light was on all the time shortly before recall so I wanted them to check while performing the recall. They came back after five or ten minutes to tell me while they were changing the oil, (which was one of the list of things they wanted to do for me, "While they had the car", at my cost), the oil pan lug broke and it would cost me an extra $120.00 to fix. I naturally had a problem with this as it was their mechanic who took it off. I told them I would go half with them since it was an old car and probably an old lug, (I didn't know). Would up spending the next two hours arguing with different levels of management, to no avail. When the car was ready I paid them (reluctantly), and asked them if the recall was done and if they had checked the seat belt light. They told me everything was taken care of. When I left their garage I was a bit P. O.'d that the AIR BAG light was STILL ON. They actually let me leave their garage with a potentially life threatening safety issue. I have teenage sons that use the car and I have grandchildren who always ride with us. Needless to say...... I am appalled at their attitude, lack of professionalism, and lack of concern for my family's safety. It was obvious to me they were more concerned with charging me $120.00 for something that was broken by one of their mechanics, then doing the right job.
- shad182, Albrightsville, PA, US