This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Airbag (SRS) light is on. Dealer indicates vehicle needs complete SRS unit total cost of $743.23 plus tax. Dealer did not indicate that part was under warranty or covered by any recall.
SRS red light on. No previous collisions or airbag deployments. Dealer states that SRS controller needs replacement, but not covered by Honda. Airbags might not deploy in accident. Cost prohibitive to replace SRS controller in houston, tx, they want $800-$1000 to replace this safety item. Calling Honda customer service about premium and exploitive prices charge by their dealers in houston is of no avail. Honda should take notice of this problem seriously before anyone gets injured in car crash by failure of airbag deployment. At minimum, I expect Honda to offer minimum or subsidized pricing and prevent customer exploitation by their dealers. Please help.
The contact owns a 2004 Honda Pilot. The contact stated that after starting the ignition, the air bag warning indicator illuminated continuously. The failure occurred whenever the engine was in operation. The vehicle was taken to an authorized dealer who stated that the SRS air bag control unit would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 93,000.
While driving the front passenger airbag deactivates on its own as if a small child is sitting in the front seat, but the passenger seat is completely empty.
SRS light came on. Honda dealer said opds unit need replacing. Was replaced 5/6/09. Drove about a month and SRS light comes back on. Honda dealer said unit may be defective. Unit replaced. Drove about 2 weeks and SRS light comes back on. Honda dealer stumped. They just keep resetting the unit but SRS light just comes back on. It stays on all the time now.
- Aroda, VA, USA
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Vehicle veered of the road and struck a tree, dead on the front left headlight and destroyed the bumper and front left fender, pushed the hood into the windshield, which cracked. The air bag did not deploy. Bruising from seat belt.
On my 2004 Honda Pilot, the SRS (airbag) warning indicator light on the dashboard mysteriously remains on even though there have been no other changes to the vehicle. The Honda dealer wants $80 just to look at it! this is outrageous; it's clearly a failed component that should be covered under the safety portion of the vehicle's warrantee for the lifetime of the vehicle. There are many other Honda owners who have experienced this warning light and they report it is nearly always a failed passenger seat sensor that Honda is replacing under a tsb; however my local dealer claims to know nothing of the tsb and want me to pay for this.
The contact owns a 2004 Honda Pilot. The contact was driving approximately 50 mph when the air bag warning light illuminated and remained illuminated. The vehicle was taken to an authorized dealer where the occupant position detection system control unit was replaced. The contact stated that the component was previously replaced in 2005. The vehicle was not yet repaired as the occupant position control system sensor was on back order. The failure mileage was 56,893 and the current mileage was 178,265.
The contact owns a 2004 Honda Pilot. The contact stated that there had been sudden acceleration with the vehicle on numerous occasions before the crash occurred. While driving out of a parking space the vehicle suddenly accelerated and crashed into the side of the house which moved it six inches. The air bags did not deploy. The driver was injured while shifting into neutral gear and park at the same time in order to stop the vehicle from accelerating. The brake were depressed while the rpms increased excessively and the vehicle would not turn off. A police report was available if needed. The vehicle was towed by the sheriff to perform a forensic examination on it. The insurance company confirmed that the vehicle was destroyed. The Honda manufacturer was not contacted. The failure mileage was 90,000.
I have a 2004 Honda Pilot and my SRS dash light has come on at least 3 times. The last time was when I placed my computer on the front passenger seat. The light came on and will not go out. Each time it cost over $100 the repair/reset. This is upsetting that the air bag will not deploy in an accident.
Opsd (occupant position detection system) and rearwiper motor failed at the same time without previous accident. Honda dealer saying this items are not covered under Honda certified used car contract. I need to pocket out about $900 to replaced both parts.
On evening of 3-25-07, airbag light came on. 3-27-07, went to dealer -computer out. Part ordered-to be in 3/29. Come pick up car. Did so - drove in fear. 3/29- part not in until 4/3. told no rental car as car is drivable (under warranty). Called national/zone - agreed with this. Told car is drivable. Would not tell me car is safe but that is Honda's policy. That if the car is drivable - they do not give a rental. So- to me - Honda is saying my life and that of my family is not their problem and it's up to me to get a rental. The car is drivable but not safe and possibly dangerous. I am the medical provider for a large brain injury rehab facility. I don't want to have more clients due to Honda's policy!!! if the car is unsafe or dangerous - it is not drivable!!!! a rental car should be supplied. I would like to see Honda held accountable for their policy and feel that it goes against NHTSA beliefs. Airbags are their for a reason but Honda doesn't feel they are necessary.
The air bags failed to work when the car impacted a vehicle head-on. The air bag failed a 2nd time when the vehicle was impacted in the rear bumper. The speed of the vehicle in the rear was going aproximately 50mph. The children in the rea seating had very soar necks for a week. I bought the car with the understanding the vehicle was a safe vehicle. I had four children in the vehicle. When I talked to the Honda mechanic, he explained to me that because I was in the middle of two cars the air bag computer system was confused on where to send the air... I think that is wrong! there should be a signal that when confused on where to go, set all of the airbags off. By not sending any off, it indangered my family... please reconsider the five star rating you give a false impression.
After noticing the seatbelt/airbag warning light was on, I arranged to have it checked by the dealer, ken dixon Honda of waldorf, md. I also requested an oil change. When I droped the car off, the gentleman asked if I was there for an oil change. I said yes but I was really there to have the seatbelt/airbag system checked and the light reset. He asked if I wanted my car washed; it was free. Half way home, (I live one hour away) I realized the warning light was still on. The next day, Friday, we drove to Georgia. On our way home, we rolled three times in our Honda Pilot. None of the airbags opened. Although we walked away, we suffered head and neck injuries, none of which were life threatening. I would like to know if they should have deployed. Could you please let me know where to go and how I should respond. Thank you.
Air bag system kept disabling by itself, and there was no way to reset it unless taken to the dealer. Consumer took vehicle to the dealer 3 times, and each time it took days before consumer had vehicle returned.
A D V E R T I S E M E N T S
- Akron, OH, USA