This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Honda dealer tells me during my regular service visit that my front engine mount is broken and needs to be replaced. My 2004 Honda Pilot is hard to drive. 113,000 miles. $526. Side mounts will need replacing soon.
The engine motor mounts are cracked. This causes the engine to move freely and the steering gets harder. Eventually this will fail and lead to a lot more damage/safety concerns.
Dear sir/madam, my 2004 Honda Pilot has 58K miles on it. I scheduled a 60K major maintenance on 3/19/2010. But on 3/18/2010 on my way back home, the check engine light was on, the car got vibration and smoke. I sent my car to the dealer immediately at about 7:00 pm on 3/18/2010. On 3/19/2010, the dealer called me and said the no. 5 spark plug came out and burned out the coil, it's a very unusual situation. I went to the dealer to check the damages: The spark plug only has the metal portion left, the coil burned out and only 1/3 or 1/2 left, the cylinder head got some damage too and some metal chips remained in the cylinder head and cylinder. I did the oil changes and maintenance at dealership regularly and drove the car gently. I don't think this incident is related to my driving style. It has to be quality issue on either the coil or the spark plug. But I am not a mechanics and don't know if this happened to other cars. Although the car is out of warranty (3 years/36K miles), I really think it's a serious quality issue. Honda needs to take care of this issue. I am unlucky, this happened to me, I am lucky, it happened to me not on highway. Hope the authority can do some investigation and urge Honda to resolve this issue. Thanks.
Took 2004 Honda Pilot in for scheduled 75,000 maintenance. Two motor mount failures. Replaced failed parts. Checked online and found many references to identical problem.
Broken front engine mount detected on my 2004 Honda Pilot with 45000 miles. Noticed a vibration when starting out from a complete stop. First noticed problem about a year ago but dealer said they could not duplicate problem. Had vehicle serviced recently and was informed of problem. Have since learned that many other owners have had similar problems with their Pilot. Also had front lower control arm bushings replaced at 40000 at dealers advice. Vehicle is used strictly on paved roads and thought it was odd that they would go out so early.
- Phoenix, AZ, USA
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The contact owns a 2004 Honda Pilot. While the contact's wife pulled into a parking space at 5 mph, with her foot on the brake pedal, the vehicle lunged forward and the engine revved. The contact drove over a curb and crashed into a wall. The air bags deployed and two occupants were injured. A police report was filed. The contact has yet to take the vehicle to the dealer or a mechanic. The current and failure mileages were 22,000. The brakes would not stop the vehicle. The vehicle had a defective air control valve and throttle. The consumer stated he experienced the problem 1 year prior to the accident. The vehicle was totaled. Updated 09/18/07.
2004 Pilot has same starting problems as 2003. In cool/cold temperature engine will frequently not turn over on the first try. Engine will crank but will not start. 2nd or 3rd attempt usually works. Even when the engine has been driven and is completely warmed, the problem still occurs. Honda suggests turning the key until just before the engine starts (dash test lights come on) and wait a few seconds, then try. This helps sometimes, but is a poor (and frequently ineffective) way to start the vehicle. This is a widespread problem among Pilot owners that Honda refuses to acknowledge or correct.
A D V E R T I S E M E N T S
- Fremont, CA, USA