This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Honda Pilot. The contact stated that while driving approximately 40 mph, the vehicle stalled without warning. The contact coasted to the center median. The vehicle was turned off. The contact stated that black smoke was emerging from the rear of the vehicle. The contact stated that there was an odor of burning oil present. The vehicle was re-started but lacked forward momentum. The vehicle was driven home. The vehicle was not taken to the dealer or an independent mechanic for a diagnostic. The contact also mentioned that the engine was replaced by an independent mechanic previously. The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 105,300.
The contact owns a 2004 Honda Pilot. The contact stated that the engine warning light illuminated and when the vehicle was in first gear and attempting to place the vehicle in second gear, the gear would seize in first gear and was unable to shift into second. The contact stated the vehicle was previously repaired for NHTSA campaign number: 04V176000 (power train) however, the failure recurred. The contact took the vehicle to the dealer who diagnosed the automatic system, the automatic transmission, system, and the clutch failed. As a result, the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 200,000.
- Newington, CT, USA
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The contact owns a 2004 Honda Pilot. While driving at various speeds, the rpms revved and the gauge reading fluctuated without warning. In addition, when the brake pedal was depressed, the vehicle violently jerked forward. The vehicle was taken to an independent mechanic, but the cause of the failure was unable to be determined. The failure recurred on three separate occasions. The manufacturer was not notified of the failures. The failure mileage was 133,000.
Hello. After smelling gasoline type fumes off for some time (no one else in the family could smell it) and after consulting the Honda Pilot forums, I decided to replace the factory ngk pzfr5F-11 spark plugs at 99,430, rather than the Honda recommended 105,000 miles. I was surprised to discover that the middle rear plug was only finger tight and as a result combustion gases were escaping between the plug and the head. According to what I read, loose plugs are an issue with this engine and can eventually damage the cylinder head and coil packs, leading to costly repairs. A second plug (passenger rear) was excessively tight when I removed it but the replacement plug appeared to thread back in fine.) I believe this issue deserves further investigation. Thank you. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).?
The contact owns a 2004 Honda Pilot. The contact stated that the vehicle failed to start. The contact also stated that the air bag warning light illuminated. The vehicle was taken to a dealer, but was not diagnosed or repaired. The failure recurred on numerous occasions. The VIN was included in NHTSA campaign number: 14V351000 (air bags); however, the part needed to repair the vehicle was unavailable. The manufacturer was not notified of the failure. The failure mileage was unknown. Updated 6/18/15 updated 9/27/2017
The contact owns a 2004 Honda Pilot. The contact stated that while driving approximately 60 mph, the engine stalled and failed to restart without warning. The vehicle was towed to an authorized dealer for diagnostic testing where the technician stated that the timing belt had dislodged and caused internal damage to the engine. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 108,000.
While vehicle is at idle, vehicle mis-fires and shakes entire vehicle. Placed on O.B.D. scanner and no errors or codes found. Brought to dealer and dealer also cannot find problems. Changed spark plugs twice, no leaks, no cross contamination nothing...but poor gas mileage and bad shaking at idle...
Having manufacturer's recommended maintenance done was given notice that both front motor mounts are cracked and need to be replaced. This seems to me to be unusual and while no incident has occurred it does not seem to be a safe development and could cause some significant problem if not replaced or is not discovered and the vehicle were involved in a crash.
On July 25,2013 around 8:00am am starting my 2004 Honda Pilot, to move my car to avoid parking tickets at 8:30am. After 5 minutes of warming the engine I decided to drive around to find a parking space to avoid a ticked.around 8:14am I found a parking space and the car is parked.later around 3:00pm I decided to go to my girlfriend house, I see the my car parked and a free parking space in front of my apartment. To avoid tickets the next day I moved the car. Around 3:02 the car is parked in front of my apartment. Around 9:50 pm am walking home and I see the hood of my car open.the engine was all burned including headlights there was no wire everything melt.neighbors where sitting outside as usual, they told me that it started around 3:30 and that small amount of smoke was coming out of the left side of the engine.fire department took like 15M !!!!to arrived.car had 105,000 miles. I wasn't using the car that often, the night before the fire I drove the car for 15 miles back and forward. My ensures don't cover fire. No more Honda thanks!!!
Transmission fail-description of problem: Heat build up between the countershaft and secondary shaft second gears in the automatic transmission, eventually leading to gear tooth chipping or gear breakage. Contacted Honda and was told that there were no recalls for this VIN and because the service work was not completed by Honda they claim no responsibility for their design flaw. A very expensive engineering/design problem that was flawed from the beginning and then burdened/blamed by Honda on the consumer.
The transmission shakes and stutters as if it is stalling at speeds of 35 to 50 miles an hour. It will not go in reverse or forward. Engine starts but it will not go.
Noticed slight vibration of the engine while sitting in driver's seat at idle. I thought it was an ignition problem. No engine problems were diagnosed at a repair facility. At a later date while my vehicle was at an authorized Honda dealer being serviced for an unrelated NHTSA safety recall notice 12V-573, I was informed that the front, side, and rear engine mounts were broken. I had them replaced at my own expense. I later read on the internet that there are an alarming number of Pilot owners with similar mileage reporting broken engine mounts. This appears to be a serious manufacturer safety defect. A recall should be issued and owners who have already replaced the engine mounts should be reimbursed.
Honda service advisor reviewed the completed shift interlock recall service with me and said the front and side engine mounts were broken. He informed me that this is a safety issue and they needed repair. Cost to repair is $435 for front mounts and $220 for side mounts. There are a number of engine mount failures reported on this website. This is a safety issue as well as a design/engineering defect/flaw and should be repaired on a recall at Honda's expense.
Went to dealer for a recall service and maintenance, also ask dealer to check for an issue about car makes a clunking sound some where in front engine when turn right. They found the front/right engine mount was broken, need to be replaced both of them and cost $820. I found a lot of Pilot owners has same issue. I think Honda should issue a recall for this.
Went to dealer and they said vehicle has bad engine mounts, and need to be replaced. Note that we also have a 2003 Acura MDX, and the dealer also told us that some engine mounts needs replacement. We checked some blogs for Acura MDX and Honda Pilot owners, and found a lot of owners with same issues. Some are being replaced every two years. We owned a V6 Toyota for 15 years, never had this issue. We hope NHTSA will check this, because it is a known issue to owners and Acura/Honda will never admit. I'm sure if NHTSA will get repair records for this "engine mount" issues, it will be a lot. From what I read, this affects drive shafts due to excessive movement of the engine.
Took vehicle in for 90,000 mile service at local Honda dealer and received call stating that the motor mounts needed to be replaced as they were broken/cracked. Motor mounts (front/side) were repaired as it clearly required repair for safe operation. Cost to repair $475, no labor was charged for the side mount as it was already accessible for the timing belt replacement.
A D V E R T I S E M E N T S
- Sun Valley, CA, USA