10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
2 / 0
Average Mileage:
93,612 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Honda Pilot body / paint problems

body / paint problem

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2004 Honda Pilot Owner Comments (Page 1 of 2)

problem #29

Oct 032022

Pilot

  • miles

A D V E R T I S E M E N T S

Confirmed with local mechanic that the rear cross member of the sub-frame needs to be replaced immediately. Badly rusted and is a safety issue.

- Elkton, MD, USA

problem #28

Nov 042021

Pilot

  • miles
My hood latch isn't holding when I'm highway driving at 60MPH. The hood will pop open. I've seen the new recall on the news for the newer vehicles but it is also happening on my 2004. I believe that year needs to be added to the list.

- Lowell, IN, USA

problem #27

Jan 292010

Pilot

  • 90,000 miles
2004 Honda Pilot driver side rear subframe crossmember rusted and falling apart. Started to rust around 2010 then worst at 2019. Only the driver side is rusted and bad. The passenger side has no issues.

- Sylvania, OH, USA

problem #26

Dec 122019

Pilot

  • 115,000 miles

A D V E R T I S E M E N T S

Went to get a oil change for my car at an auto repair shop and the tech showed me the rust on the sub frame, especially around the rear mount. The rust went through the frame and there is a big hole around the driver side rear mount. I was told this happened to some other Honda Pilot.

- Hoffman Estates, IL, USA

problem #25

Dec 082019

Pilot

  • 183,559 miles
While on the 605N freeway close to the 10 freewaysplit our entire sunroof which the glass and cover ditached from our vehicle and flew off. Luckily the car behind was not hit from what I see in the recording but we can't see if it flew on the other side of the freeway. My children were seating in the middle row and small debri hit their face. We pulled over to the emergency side of the freeway to check damage. All that's left from the sunroof is the glue.

- Whittier, CA, USA

problem #24

Oct 302015

Pilot

  • miles
Our Pilot front passenger floor gets soaking wet when it rains! our car is parked in a driveway and stationary. After a rainstorm is when we find the soaked carpeting on the passenger side of the car. The water seeps under the passenger seat where mold can form. The seats are difficult to remove and the area can't be vacuumed effectively. There seems to be either faulty harness plugs or another area in front tire flaps that the company didn't seal resulting in soaking wet carpets that can show signs of mold. I have very bad allergies and this is not acceptable. I also have my children, grandchildren and sometimes great grandchildren in this car and I'm afraid that any mold could compromise our health! why isn't Honda taking care of this issue when there are literally hundreds of complaints online concerning this issue? we have been having this issue for the last three years and it's getting ridiculous. There are hundreds if not thousands of this same complaint online!

- Stockton, CA, USA

problem #23

Oct 302018

Pilot

  • 177,000 miles

A D V E R T I S E M E N T S

Major rear end corrosion. Frame & where rear end connects to body. Told by 2 body shops & an auto mechanic to stop driving. The back end could drop out.

- Berea, OH, USA

problem #22

Jul 182018

Pilot

  • 219,675 miles
The body where it attaches to rear subframe has rusted through. There are 4 mounting locations and on my 2004 Pilot one mounting point is completely rusted through causing subframe to be hanging without proper support. The problem was found when vehicle had 218,675 miles.

- Carmel, IN, USA

problem #21

Mar 172018

Pilot

  • 205,540 miles
While driving over a bridge expansion joint I heard a loud bang, the ABS and vtm 4 lights came on, and it started having a severe vibration. The rear uni body frame, for the rear sub frame, mounting points pulled out of the frame. The rearward sub frame had dropped down about 6 - 8 inches. The inside of the frame has rusted away, on the inside.

- Rushsylvania, OH, USA

problem #20

Feb 102018

Pilot

  • miles
Floor on driver side and passenger side is soak.

- Harrisburg, PA, USA

problem #19

May 012017

Pilot

  • 101,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Honda Pilot. While the vehicle was stationary, the rear suspension became severely rusted and corroded. An independent mechanic was made aware of the failure. The vehicle was not repaired. The manufacturer and dealer were not contacted. The failure mileage was approximately 101,000.

- Edgewood, KY, USA

problem #18

Jul 072016

Pilot

  • 180,000 miles
Takata recall. The contact owns a 2004 Honda Pilot. The contact stated that the passenger side of the dashboard had disintegrated. The vehicle was taken to the dealer, but was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 16V344000 (air bags), but the dealer stated that the part was not available. The manufacturer was notified. The failure mileage was 180,000. VIN tool confirms parts not available.

- Egg Horbor Township, NJ, USA

problem #17

Jul 022016

Pilot

  • 150,000 miles
Rear spoiler (with 3rd tail light and washer nozzle) fell off while driving

- Banner Elk, NC, USA

problem #16

Apr 142016

Pilot

  • 213,000 miles
The contact owns a 2004 Honda Pilot. An independent mechanic stated that the frame was rusted and the axle fell through. The vehicle was repaired and the manufacturer was notified. The approximate failure mileage was 213,000.

- Warren, MI, USA

problem #15

Oct 082015

Pilot

  • 120,000 miles
The rear hatch has to be lifted manually and held up at all times or it will crash down on you with the full weight of the hatch. I had to use both of my hands to get it opened. I had to physically hold it up to access anything in the back. It's extremely heavy. I was worried it would come crashing down on my back, head or arm, causing serious injury. The vehicle was parked, no engine running. This is not a remote open hatch.

- Quincy, MA, USA

problem #14

Mar 152014

Pilot

  • miles
Accident on the freeway the car sped out of control hit the center divider. Front and side air bags went off! the steering wheel airbags scarred the inside od my wrist.

- Las Vegas, NV, USA

problem #13

Jul 252013

Pilot 6-cyl

  • 105,000 miles
On July 25,2013 around 8:00am am starting my 2004 Honda Pilot, to move my car to avoid parking tickets at 8:30am. After 5 minutes of warming the engine I decided to drive around to find a parking space to avoid a ticked.around 8:14am I found a parking space and the car is parked.later around 3:00pm I decided to go to my girlfriend house, I see the my car parked and a free parking space in front of my apartment. To avoid tickets the next day I moved the car. Around 3:02 the car is parked in front of my apartment. Around 9:50 pm am walking home and I see the hood of my car open.the engine was all burned including headlights there was no wire everything melt.neighbors where sitting outside as usual, they told me that it started around 3:30 and that small amount of smoke was coming out of the left side of the engine.fire department took like 15M !!!!to arrived.car had 105,000 miles. I wasn't using the car that often, the night before the fire I drove the car for 15 miles back and forward. My ensures don't cover fire. No more Honda thanks!!!

- Bronx, NY, USA

problem #12

Oct 012012

Pilot 6-cyl

  • 150,000 miles
We first noticed in Oct. 2012 that the carpet and mat floor boards on both the front driver and passenger sides of our car were wet with water. It is now Dec. 2012 and the problem has worsened. The wet carpet is causing a mildew smell in our car which we cannot get rid of, as the carpets are getting wetter each time it rains. The car also fogs up constantly due to the inside moisture, making visibility extremely difficult. Once the temperature drops the wet floors are sure to freeze, thus causing another hazard: Slippery feet near the break and accelerator. It is reasonable to suppose that there will be rust and eventual deterioration if the problem is not fixed. There seems to be a structural problem with the car on both sides where there is water dripping in from possibly the wheel well or right above the wheel well. In looking on line, we see several Honda Pilot and ridgelines with exactly the same problem, improper structural seals breaking down and causing water to drip onto the floorboards of the car. Honda is aware of the problem (we called our dealership) but will only fix it if the car is still under warranty. Seeing that this is a safety issue, and a known common structural problem with the car, it would seem to me that Honda should fix the problem.

- Salem, OR, USA

problem #11

May 242012

Pilot 6-cyl

  • 180,000 miles
Vehicle veered of the road and struck a tree, dead on the front left headlight and destroyed the bumper and front left fender, pushed the hood into the windshield, which cracked. The air bag did not deploy. Bruising from seat belt.

- Vero Beach, FL, USA

problem #10

Dec 012011

Pilot 6-cyl

  • miles
My 2004 Honda Pilot started to leak water in both passenger and driver side. Both the passenger and driver carpet is getting soak and wet. I took it to david mcdavid Honda dealer, at irving, tx. They could not figure out where the water is coming from. They want to keep the car for an entire day to see what causing this issue. They want to charge $99 per hour. (very expensive option...I would say). I went online, there are hundreds of people seems to having the same issue with water leakage with Honda Pilot. I am trying my best to keep the car dry but my concern is that water leakage might cause to get mold inside the car, which is major health hazard. I already saw the rust under the carpet( some part of carpet look red rust spot). Was there a recall on that issue" is Honda treating this problem as a structural defect" thanks.

- Lewisville, TX, USA

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