This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Shortly after our purchase we started having issues with the vehicle, the backup camera is not functioning, the backup sensors are not functioning, the collision mitigation is braking abruptly while we are driving even when there are no objects in the surrounding area nearly causing us two accidents, our dashboard display has no function and the display flashes off and on. My nephew suffers from epilepsy, and he is unable to commute in my vehicle because the flashing colorful display lights trigger epileptic episodes. My partner has driven the vehicle when the vehicle-??s braking system is abruptly initiated, the first time his chest was slammed into the steering wheel of the vehicle and the second time his head was slammed into the sun visor. I have taken my vehicle in several times because the car breaks abruptly while driving. The last time I took it in I injured my left arm and shoulder when the vehicle abruptly stopped, and my partner was slammed into the steering wheel while driving to work on the freeway. We had another incident where my partner's head was slammed into the sun visor. When I took my vehicle in, I was told there was there were no error codes then shortly after I received a notification regarding a recall for the issue I was having. We completed the recall, and we are still having the same issue. Yesterday 02/08/24 when I was driving home from work my car abruptly stopped/braked in the rain with no cars in front or to the side of me and I banged my knee on the side of the center counsel. While driving the vehicle will either brake or stall and will not accelerate while driving regardless of whether we are on the street or the freeway. This issue has become dangerous, and I would like to resolve this as soon as possible to avoid further injury to my partner and myself. There have been multiple incidents since the purchase of our vehicle on 01/24/23, all service repair attempts have been completed through Norm Reeves Honda West Covina
Twice I had all kinds of safety alerts were scrolling on May 2nd ans august 7th.. First it was a fluid leak and cable. Second there was a piece of metal in the brakes. ABS sensor full of grease. Now sometimes Brakes is flashing for no reason (like going uphill) and if I need to brake at a higher speed on the freeway, the brakes make a sound of pots and pans rattling. As I have no confidence in the brakes, I tried downshifting but the car speeds up. From time to time the car speeds up or slows down without any reason as I am not using cruise control. Forward collision warning does not work properly, in fact collision mitigation system is not fiable. I get a warning sign for the back seats when there is nobody and nothing on the seats. Everything is very irregular.
This has happened 7 times since I have owned the car (purchased April 2023). On regular asphalt roads in clear daytime weather with no cars in front of me (and usually no cars behind), the emergency braking system goes nuts and slams on the brakes and the wheel starts shaking. The roads have never been wet, and there has never been debris or other objects around; I live in a semi-rural area with no curbs, guardrails or other close peripheral objects that could confuse the system. It's bad enough that the front rotors became warped and I had to replace them or deal with rumbling brakes. It also almost caused an accident the one time there WAS someone behind me, as they almost rear-ended my vehicle. Fortunately, that driver was paying attention. I would take the vehicle back if it didn't have 11k miles on it already. Having your vehicle suddenly stop completely out of your control on the highway is going to get someone killed. Hopefully not me!
Electrical Malfunction along w/Braking Systems. Electrical Malfunction, caused braking failure. Collision avoided by driver. Call not switched over due to being connected w/electrical circuit in braking system. This occurred within 30 days of buying vehicle. Emergency Brake, & Braking, not working causing vehicle to role backwards while parked in flat garage. Tailgate not closing properly. Causing loud noises and banging sound while driving. Driver has read manual & confirmed that it is not closing correctly. It would not let me close through any method in car manual. All of these things are connected electronically & or through the electrical system. The computer system that controls the electrical panel of braking, navigation, calls, radio, etc, & recall says braking system assembled incorrectly, causing electronics failure throughout vehicle & communications systems. Less than 30 days after purchase, want Lemon Law in effect. RECALL WAS NOT DISCLOSED TO ME PRIOR TO PURCHASE! EXTREMELY DANGEROUS! I PURCHASED THIS 6/6/23, WITH APPROXIMATELY 1-10 MILES ON IT.
The contact owned a 2023 Honda Passport. The contact stated that while driving approximately 70 MPH, there was a loud booming sound coming from the passenger-??s side front of the vehicle nearby the wheel. The contact lost control of the vehicle, and the brakes failed to stop the vehicle immediately. The contact coasted to the side of the road where the vehicle eventually came to a stop. There were no warning lights illuminated. The vehicle was taken to the dealer who stated that the caliper bolt had detached causing the caliber to fall onto the wheel from the caliper mount. The dealer stated that the bolt was not initially installed correctly during the manufacturing of the vehicle. The vehicle was grounded. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage 8,500.
A D V E R T I S E M E N T S
- West Covina, CA, USA