This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Honda Passport. The contact stated that while after parking the vehicle in a garage and attempting to depress the button to collapse the side view mirrors, the function failed to operate. The contact took the vehicle to the dealer to have the wires replaced. The contact stated that shortly after the repair, the failure recurred. The contact returned the vehicle to the dealer and was informed by the dealer that the vehicle was repaired. The contact referenced NHTSA Campaign Number: 23V174000 (Visibility) however, the VIN search found that the recall was not associated with the failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The failure mileage was approximately 28,000.
The contact owns a 2021 Honda Passport. The contact received notification of NHTSA Campaign Number: 23V174000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Crystal Lake, IL, USA
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- Sewell, NJ, USA