This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While at a stoplight with traffic behind me, my Honda quit and couldn't be moved out of road, or restarted for service. No warning on dashboard or lights to let me know what problem was. It went through every error in the system! I had to call police to block traffic and call a wrecker to come tow me to AutoZone for a replacement battery. It was the wrecker service that advised it was not the first time he had seen this happen. My car is only 3 years old and did not give a warning, it just stopped in traffic putting me and others in danger. I had unnecessary cost and repairs that should never had to be made. The local police had to use resources that took time away from them as well. This was on a busy Saturday afternoon on a well traveled road. This is NOT in the best interest of the public! Now I have to take time off work to have it looked at with dealer. All this could have been avoided if this technology was not put on the vehicle. I expect better from Honda! My next vehicle will be something without all this unnecessary technology that puts people in danger!
Adaptive cruise control works well most of the time. Occasionally, it ignores stopped traffic and closes to a dangerous distance. It then slams on the brakes and all warning lights go on. The sensors are defective. On two lane roads, the sensors detect oncoming traffic and flash the brake warning light. When on cruise, the sensors detect cars making a left turn when passed on the right, and apply the brakes. The same thing happens when on a freeway in the middle lane passing a car on the right. The false warnings have happened since I purchased the vehicle. It's been to the dealership numerous times. They can't fix it. The cruise problems were discovered on a trip to Florida from January to March 2021.
The contact owns a 2020 Honda Passport. The contact stated that the front radar system and the collision avoidance system was sensing other objects and abruptly slowing the vehicle down almost to a complete stop. The contact turned off the feature so it would not engage in error like before. The contact was able to override when applying the brakes. The contact was concerned that the even though the adaptive cruise control was not reading an object in front the vehicle, the system may speed up the vehicle possibly causing a collision. Additionally, the instrument panel displayed the incorrect vehicle speed. The vehicle was taken to Honda of downtown Chicago (1111 N. clark St, ste 2, Chicago, il 60610, (312) 766-1095) and a software update was performed for the instrument panel to show the correct speed. It was also suggested that the front of the vehicle be cleaned and wiped off at all times for correct readings of any object in front of the vehicle. The manufacturer stated that the system could be reading bumps in the road, curves in the road and rain that could cause inaccurate readings. The issue was escalated to a case manager. The failure mileage was 7,600.
Vehicle braking heavily and unexpectedly on highway and interstate due to defective Honda sensing group input data (radar, camera, on-board software creating dangerous situation) at high speeds (60-70mph).
A D V E R T I S E M E N T S
- Berea, KY, USA