8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,938 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Honda Passport engine problems

engine problem

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2019 Honda Passport Owner Comments (Page 2 of 2)

« Read the previous 20 complaints

problem #15

May 022022

Passport

  • miles

A D V E R T I S E M E N T S

When the automatic idle start/stop feature is enabled, the engine would properly shut off when stopped at a traffic light. However, the engine would not re-start when the brake was released leaving the car stranded at the intersection. After pressing the auto idle start/stop enable/disable button several times and the engine start stop button several times, the engine would eventually start again. This has happened numerous times. Upon taking the car to the Honda dealership for evaluation, we were told the battery was bad and needed replacing. Since a new battery is $400, we decided to have the battery tested independently and the battery, which is rated at 650 CCA, tested to have 651 CCA. Additionally, the battery was tested for holding a charge and passed that test too. Upon returning to the Honda dealership with this information, the service advisor then stated the starter was bad and needed to be replaced for near $900. As we have had no problems with the battery or the starter up to this point, other than when the auto idle stop engages at a traffic light, we did not replace the starter. Since leaving the dealership, approximately 2 months ago, the car has continued to start as expected when manually starting. However, the auto idle start/stop feature contiues to fail intermittently. We urge you to hold Honda accountable for recalling and repairing this defect that creates a serious safety hazard for Honda owners as well as other drivers on the road. Honda's current public response that the auto idle start/stop feature can be disabled by pressing the off button is not acceptable as the feature is automatically enabled each time we start the car. Forgetting to disable this feature is a safety hazard. Thank you!

- Heath, TX, USA

problem #14

Jul 252022

Passport

  • miles
When stopped and the idle off feature shuts the engine off, the vehicle does not restart when foot is removed from brake. Vehicle shifts itself into neutral and the dash reads something to the effect of "shift to park to start vehicle". Amazed I have not been rear ended yet.... This happens randomly and not every time at idle off. Dealership could not reproduce in the 5 minutes they took to look at it. Additionally, there is a similar issue when I use remote start. After entering the vehicle with the engine running from remote start, the start button is pushed and the D/S button pushed, the gas pedal is pressed and the vehicle goes into neutral and a message appears on the dash "Transmission System Problem". The message remains for a few seconds and disappears. Then the D/S button is pushed and the vehicle operates normally.

- Queen Creek, AZ, USA

problem #13

Jul 292022

Passport

  • miles
This problem has occurred 4 times since purchased. The first withing the first 8 months, the last yesterday (7/29/2022). What happens is once stopped at light, when the car stops running to save gas and is supposed to start up when the brake is released, the car does not restart leaving you dead stopped in the road. The indicator shows you are in neutral gear, engine not restarting from the releasing break. Hitting the start button does nothing. Only once did I get a message on dash that said put in park, than put in drive. Out of the 4 times this happened, all but one happened at a stop where the engine went off waiting for foot to come off break. Once it happened when I made a U turn and coming out of the turn, the engine was in N. It happens so unexpected that it is difficult to stay composed and work through a routine to get it started again, especially when there is a line of cars behind waiting to go. I have not been able to duplicate the problem. I have reported it to my Honda service center and they say there is nothing in the computer to help them find and fix the problem. The concern is a safety issue when this occurs and a car comes up behind me seeing a green light, expecting me to go and they not slowing down. This problem has been reported on the Honda Passport Blog by a couple others.

- New Braunfels, TX, USA

problem #12

Jul 172022

Passport

  • miles

A D V E R T I S E M E N T S

The vehicle stalls after the auto-shutoff/idle is engaged. As I lift my foot off the break pedal to disengage it, the car shuts off and indicates that it has been placed in Park mode. I then have to turn the vehicle back on. It can take up to 25-30 seconds. I only ever have issues restarting the vehicle after it stalls as a result of the auto-shutoff being engaged.

- Eagan, MN, USA

problem #11

Apr 182022

Passport

  • miles
After exiting interstate and sitting at traffic light on off ramp, car cut off due to auto stop/start system. We normally push the button to turn this off as we do not like the feature, however, we had forgotten to do this when we first started driving. While sitting at the light and after car engine cut off, I pushed the auto stop/start button to start the engine and cut off the function for the rest of our trip. As soon as I pressed the button, the car made a noise, the brake locked up, and A notification came up on the dash that had an exclamation point said something about system. I could not restart the car because the brake was frozen. After about 5 minutes, the brake release and I was able to start the car. We were in a panic because of the backed up traffic we were causing. Plus we were about 6 hours from home. I took it to the dealer and he could find nothing wrong.

- Birmingham, AL, USA

problem #10

Jun 012022

Passport

  • miles
The auto start/stop was the component that malfunctioned. I was at a stop light, and when I went to accelerate the car would not go. It automatically shifted into neutral. I then could not shift to park or drive. It would not let me shut the car down. I was in the middle of traffic when this happened. It caused a safety issue for me and others who had to go around me. I had to put my flashers on and continuously kept trying to shut the car down. I'm not sure what caused my car to restart or allow me to shift into drive, but eventually I was able to do so.

- South Elgin, IL, USA

problem #9

Apr 272022

Passport 6-cyl

  • 49,029 miles

A D V E R T I S E M E N T S

The contact owns a 2019 Honda Passport. The contact stated while the vehicle was stationary in a parking lot, her husband stated that the vehicle lost motive and electrical power. The driver stated no warning light was illuminated. The driver was able to restart the vehicle within 30 minutes. The contact stated she also experienced the failure the following day while driving. The contact took the vehicle to the local dealer however, the mechanic was unable to diagnose the failure. The contact continued to experience the failure. The vehicle was not drivable. The contact called the local dealer and was referred to a second local dealer. The contact towed the vehicle to Jim Riehl's Friendly Honda (18900 Hall Rd, Clinton Twp, MI 48038, (586) 412-9600) where it was diagnosed with needing for the battery to be replaced. The contact replaced the battery. The manufacturer had been informed of the failure. The failure mileage was approximately 49,029.

- Washington, MI, USA

problem #8

Sep 012021

Passport

  • miles
Engine will not start after auto start/stop shuts down the engine after a complete stop. Car requires a jump start to get engine running. Due to design of Honda transmission, car can not be put in neutral an pushed off the road, it blocks traffic until in can be restarted or towed

- West Jefferson, NC, USA

problem #7

Apr 302022

Passport

  • miles
I stopped at red-light and the auto stop idle was engaged. Once the light changed, and I removed my foot from the brake to disengage the auto idle, unexpectedly the gear just shifted to Neutral. I then had put it in park, and press the ignition start button. It took a couple times before restarting. I had to endure other drivers honking and yelling at me, because I was the 1st car at the stop light. This has happened at least 8-10 times in the past 4 months. After having my vehicle for 3 days, the dealer said they couldn't find the problem. Wih road rage what it is in these times, something like that could spark alot of frustration in other drivers. I have read blogs about other honda passport owners having the same issue. HONDA REALLY NEEDS TO FIND OUT WHAT THE ISSUE IS BEFORE SOMEONE GETS INTO AN ACCIDENT BECAUSE OF THIS ISSUE!

- Houston, TX, USA

problem #6

Feb 072020

Passport

  • miles
On two separate occasions the vehicle has not started in extreme cold. First Occasion: February 7, 2021, attempted to remote start the vehicle, but the vehicle would not start. Attempted to start the vehicle from inside, but would not start. Called AAA roadside assistance to have the vehicle jump started and the vehicle still would not start. Second Occasion: Attempted to start the vehicle and it would not start. Attempted to use a roadside battery pack to jump the vehicle, but would not start. Hooked the battery up to a truck for 45 minutes, while the truck was running, and attempted to start the vehicle several times, but the vehicle never started. Called Honda roadside assistance and was informed that we would need to wait up to two hours for a tow truck. We waited 5 hours before the tow truck arrived. While waiting I called Dahl Honda of Onalaska for assistance. I purchased a new battery from them. They sent a driver out to deliver it to the parking lot we were stranded in. I installed the new batter but the vehicle still would not start. When the tow truck arrived, we tried to jump the new battery with the Honda employee present, but the vehicle still would not start. The tow truck driver delivered the disabled vehicle to Dahl Honda in LaCrosse, Wisconsin. Each time dealership could not diagnose the problem that caused the vehicle to not start. Was told that there is nothing wrong with the vehicle. The two times the issue has occurred, the outside temperatures were below zero, thus putting my family (two very young children) in danger. The vehicle was inspected by Dahl Honda in LaCrosse, WI and Schlossmann Honda in Milwaukee. No warning lamps, check engine lights, etc.

- Brookfield, WI, USA

problem #5

Apr 142021

Passport

  • miles

A D V E R T I S E M E N T S

My Honda passport had approx 10k miles and I was driving down a blind s curve less than 1 mile from my home on a clear dry day. The passport lost power, and when the gas pedal was depressed there was a loud grinding sound but no engagement - it seemed like the transmission was grinding and disengaged, or that power was not being transmitted by the engine. I coasted down to safe spot at bottom of hill, and stopped vehicle, put it in Park and turned it off. Then I started it again, transmission/power seemed to re-engage and I drove straight to dealership. They kept the car and told me they checked and found no codes. I asked about checking transmission fluid and they said they did but I don-??t believe them. I called Honda corporate customer service and they told me they -??couldn-??t do anything until it happened to me again-?? and that I -??needed to address problems and issues with my dealer.-?? (It was dealer who told me to call corporate.) Since this time, I have received notice of fuel pump recall and that has been repaired. I wonder if the loss of power I experienced was fuel pump, or if it was related to transmission issue (same as Odyssey) for the 9-speed transmission.

- Sumner, WA, USA

problem #4

May 242019

Passport 6-cyl

  • 198 miles
48 hours after I purchased my 2019 Honda Pilot the transmission blew. I was driving on the highway on my way to a vacation with my car packed for the week and I heard a bang as if I hit something and then it sounded as if something was dragging on the bottom but nothing was there. I was extremely scared because I was stuck alone on the side of the highway because the transmission blew on my brand new car with less that 100 miles. My vehicle had to be towed away and they had to place a brand new engine. I was offered no compensation and they refused to give me a new vehicle.

- Billerica, MA, USA

problem #3

Feb 102020

Passport

  • 45 miles
I copied this from someone posting, since it is exactly the problem I am experiencing and more. 'the engine will just rev higher and higher over 4K revs. I cannot even drive the 25-mile speed limit when this occurs. I have confirmed that the transmission settings are in the standard drive mode during these events. I also informed them that the auto high beam feature does not work properly.' The remote control connect doesn't work. Side sensors work intermitently. It accelerates when releasing the gas pedal but the SUV doesn't pick up speed. It makes loud accelerating noise and slows down instead of going faster. Heater makes pitching noise. These happened city streets and highways. It's not just one time occurance. My car has only 3100 miles

- Marietta, GA, USA

problem #2

Aug 172019

Passport

  • 5,583 miles
I was driving on the highway at 65mph. All of a sudden the vehicle started to slow down at a very fast rate cutting my speed in half. 2 errors appeared on the dashboard. "transmission problem, apply parking brake when parked." And "blind spot info system problem." Luckily I was able to pull over just in the right time, but the vehicle was starting to get very hard to control while steering as this was all happening. The vehicle started to control me meaning J almost couldn't steer it where it needed to go and I could not accelerate at all on the highway. The vehicle kept slowing down. I was on the shoulder of the highway around a sharp turn and I was terrified that someone would slam right into me. It took a tow truck 1 hour to arrive. The dealer has never heard of this issue before. I'm waiting to hear back from them as they still have M vehicle. Wilde Honda waukesha,

- Pewaukee, WI, USA

problem #1

Apr 262019

Passport

  • 960 miles
Vehicle with less than 1000 miles. Engine stalled during motion approx 70 mph. Forced to pull over and restart engine but was unable to put into drive but after a minute was successful in starting. Engine stalled two more times after and each time more errors were reported on the vehicle driver display. Errors involved emissions, transmission, engine, blind spot monitoring, and battery. Issue was rectified by Honda dealership but unknown whether or not permanent damage occurred. The dealership fix was to "drain atf fluid and brought to proper level". their diagnoses was that "atf is overfilled." Vehicle has multiple fit/finish/build quality issues leading me to believe that the manufacturer is at fault for this problem and that other issues may be present but unknown. One notable safety issue with the build quality is that all four emergency handle bars are loose.

- West Hills, CA, USA

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