This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While vehicle is in motion I've experienced issues with collision mitigation system braking the vehicle when a vehicle is coming toward me in the opposite lane (oncoming traffic). This occurs while I'm driving the vehicle. I've taken to the dealer and the issue was not replicated. It does occur intermittently. I've experienced issues with the infotainment system too. The entire system freezes and becomes inoperable. It does not correct until vehicle is parked, turned off, driver door opened, then vehicle restarted. Lastly, the auto idle features consistently does not engage. I have the system randomly engage when I'm parking my vehicle in the garage. Again, all of these issues have been reported to the dealer providing service and remain unresolved since they can not be duplicated at service appointment.
Vehicle will intermittently activate collision mitigation braking system with no traffic nor objects nearby, causing the vehicle to come to a near stop, or full stop. Speed, weather, and driving conditions vary during false activation, but it has also happened at highway speed, nearly causing a high-speed rear-end accident. Vehicle has twice been taken to local dealer and since they claim that it cannot be easily recreated due to intermittent condition, then they cannot diagnose & repair.
Driving my car on belt parkway, I connected my phone to use android auto, the radio stopped working, head unit said "audio is off" and also the instrument panel was not answering to my commands. In the same drive I almost crush with a vehicle coming from my right side because the alert system didn't light on to warn me. After few more miles I could pull over, turn off the car, opened the door, close the door, turn on the engine, connect my phone and same problem came out. I have only 465 miles with my car and I already contacted the dealership 2 times regarding this problems. I also ask the dealership to give me my old car back but they refused. What should I do. I am very worried about this car and I don't feel comfortable and safe driving it anymore.
- Brooklyn, NY, USA
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- Smithsburg, MD, USA