This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2000 Honda Passport. While the contact's wife was driving 5 mph over a bump in the road, the suspension fractured. She lost control of the vehicle and later noticed that the frame was rusted. There were no warning indicators illuminated. The vehicle was towed to Honda of frontenac (885 S lindbergh blvd, St. Louis, mo 63131, (314) 994-1400), but was not diagnosed or repaired. The vehicle was towed to manguest Honda (5935 S lindbergh blvd, St louis, mo 63123, 314-649-1200) where it was diagnosed that the frame needed to be replaced due to excessive rust. The vehicle was not repaired. The manufacturer was contacted and did not assist. The failure mileage was 140,000.
My vehicle has been at a Honda dealership for 3 weeks. It has damage related to an active recall. The entire back part of the frame is rusted, to the point there is no 'meat' to fix this issue. We are now getting zero response from Honda or the dealership, and need assistance in a positive resolution. The Honda case # is: 10V436000. This vehicle when towed had tires separating from the body, and is way beyond a patch-fix. I filled up the tank, apparently, the weight caused a separation in the frame. When stationary, a back tire separated from the frame when the tow truck attempted to load the vehicle. The extent of frame damage renders this un-fixable...but now our Honda rep and our dealership service manager will not return phone calls. Please help!
NHTSA recall 10V436000 performed in early 2011. "performed link bracket inspection and stage 1 repair op: 4195A2" now, 4 years later. The frame is rusted and crumbled/broken behind the rear differential. Picture of this specific Passport uploaded to wikipedia Honda Passport page, titled "frame rust (2000 Passport)".
I was driving about 25 mph and someone pulled right in front of me requiring me to slam on the brakes. I heard something snap or break in the rear of the car. It was very hard to steer, the car seemed to wiggle and sway. I pulled over as soon as I could, within a half block. I looked for a flat tire, nothing seemed wrong so I tried to drive home. There was a horrible rubber scraping sound from the left rear. I got out again and saw that the tire was wedged against the wheel well. I called a wrecker and had it towed to my mechanic. As soon as he saw it the mechanic called me and said, "your car is totaled, the frame is rotted out." So I had to have the car towed back to my home. My neighbor also owns a 2000 Honda Passport and he told me that there had been a recall for the frame, suspension for my model and year. I found the recall #10V436000 at www.hondaproblems.com/recalls/Passport/2000/ I called Honda on Monday, December 9 to report that I had never received a recall notice and asked if they could help me. I had read about a buyout program. The rep said that the recall was only good for two years and had expired, there was nothing she could do to help me. This is a serious part of the car, had I been on the interstate I could have had a horrific accident. Honda knew they had a problem, how can they limit the repair to two years" there were 149,992 vehicles involved in this recall, is there anyone that can help me"
I am the 2nd owner of this vehicle. It is in great condition everywhere other than the rear frame. I had no idea how bad the rust was under the vehicle in the rear. I bought the SUV 1 year ago in August for $2700 with 121,000 miles. I took excellent care of it & on 10/3/13 I was making a right hand turn onto a highway which was a 55 mph speed limit. As I accelerated my front end wobbled back & forth bad and at 25 mph my SUV darted to the right shoulder of the road & I slammed on the brakes missing the guard rail. By 1 foot. I had to have it towed home due to my driver side rear tire was pinchedinto my rear bumper. My body shop guy said the rear trailing arm rusted right off the frame & esd most likely not fixable unless I want to spend over $1500 to have the frame cut out & try to find good metal to weld too if there is any. An the other side is bad too. I had no idea this could happen &I had my Passport at the Honda dealership. 6 months ago & asked the garage boss if there was any recalls the vehicle missef or if there is anything I should. Watch out for & he said no. I could have been killed if I would have been going faster. How does a 13 year old vehicle rust out that fast? Honda should be held responsible for selling unsafe vehicles.
- Winfield, PA, USA
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The contact owns a 2000 Honda Passport. The contact stated that the frame was corroded in the rear on both sides of the vehicle. The vehicle was taken to an independent mechanic where it was inspected and declared unsafe to drive. The vehicle was not repaired and the manufacturer was made aware of the issue but would not offer assistance because NHTSA campaign number: 10V436000 (suspension) was expired. The approximate failure mileage was 125,000.
The contact owns a 2000 Honda Passport. The contact stated that while having regular maintenance done, he was notified that the vehicle was deemed unrepairable due to corrosion of the frame. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle had surpassed the statute of limitations for NHTSA campaign number: 10V436000 (suspension). The vehicle was not repaired. The failure and current mileage was 100,00.
The contact owns 2000 Honda Passport. The contact stated that while driving 50 mph, the rear of the vehicle fishtailed back and forth. The vehicle was inspected by a private mechanic and the mechanic stated that the frame had excessive rust and corrosion. The corrosion and rust was causing all fluids to leak from the vehicle onto the ground. The failure was not diagnosed or repaired by an authorized dealer. The failure mileage was 145,000 and the current mileage was 148,000.
Frame on vehicle was deemed "unrepairable" by local Honda dealership, due to recall on vehicle. After consulting legal angle found that there is a 10 year window on car makers backing their product. Ironic that the recall came out after 10 years, Honda knew of this very, very dangerous situation way before the 10 year window but did nothing. The frame on this car literally was close to completely flying off, and soon that will cause severe injury not only to owners of that model car but also others involved. Honda did nothing to try and buy out owners, they just want the vehicles off the road to eliminate their responsibilities in any lawsuit that may come from this faulty equipment.
I had to junk my Honda Passport because the bracket that held the wheel to the frame detached due to corrosion which I was told would not be safe if attempted to repair it. Two yrs later there is a recall for that exact thing. How is it possible that Honda claims the could fix this when no one else could and why will they not compensate for my loss. Sorry but an eight yr old car should not just fall apart.
A D V E R T I S E M E N T S
- St Louise, MO, USA