This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Passport has issues with rear axels and suspension/bolts. Also one day when it had been raining I applied my breaks to stop for a red traffic light and the car went right through the light. The other times I have had to pump the breaks to get car to stop and it made an awful noise. My biggest fear is that I will be driving the car and the rear suspension/support is going to fall apart. A gentleman whose wife was drivind a Passport said that her cars front wheel fell off. She did not have an accident as she was backing out of the driveway. None of the recalls seem to have been done to this car and I do not know where to turn. I am 71 years old and I drive my great grandchildren around occasionally. I also provide transportation for elderly persons in the community. I just want to know where to go to get this fixed or bought back. I went to a Honda service garage in dayton, Ohio and he said the recall was outdated" a safety issue that big that has been on government recall and never been fixed can not have an outdated recall" my daughter has pictures of the suspension and rust, I do not know how to send them!
Frame has now rusted through on fake Honda Passport, actually we find out it is Isuzu rodeo that has been nothing but a money pit for the last five years! ie: Excess oil usage, transmission troubles, fuel sensor erratic, brakes go out fast, and many other things. However, Isuzu and Honda have known about this problem since 1998 and have been letting over 200,000 of drive around in a very unsafe vehicle! my dealer just looked at it last year and now it is stage 4 cannot be repaired and they are repairing some that shouldn't be. I have recently in vested a lot of money in a vehicle that should be declared unsafe at any speed and the owners should be compensated with treble damages by Honda and Isuzu asap!!!!!
The frame is rusting out from the middle of the vehicle to the rear. The problem is with the frame not the brackets. The drivers side trailing arm that holds the rear axle in place fell off the frame due to frame rusting away. The rest of the vehicle is good. The frame has a problem. At 180000 miles the frame rusted out letting the coil spring mount on the drivers side separate and rest against the body floor. The frame has a problem.
I purchased a 99 Honda Passport from Mazda of knoxville located in knoxville tn. The vehicle had 49000 mi. 3 days later it started making noise in the engine, and also the fuel gauge stopped working as well as the air conditioner. I called them back, they told me to bring it back to them. They kept it a week and a half. I picked it up and brought it home. They claimed to have done 3700 dollars worth of work to it to fix it. I returned home and 2 days later and had the oil changed, the people changing my oil asked me if the vehicle had been under water before, I said I didn" know. When I had the oil changed it started making noises again. I called them back and they said the noise was nothing to worry about, it is normal so this time they offered no help. Said it was my problem. I continued to drive the vehicle and now not only is it making noise but it isn"T running right. It will not idle sometimes and other times it will idle at 4000 RPM to the point it sounds like it is going to explode. It has died on me a number of times in busy intersections and is only getting worse.
This is the third Honda I have owned, but the only one with problems. The first two had over 300,000 miles combined....no problems. This really isn't even a Honda, it is an Isuzu. When I purchased the car, I was told that all parts inside and out were made by Honda and that Isuzu supplied only the seatbelts and the actual car frame. I have had the A/C blower replaced two times, the first time was under warranty. After the first replacement, the cd player stopped working and then the car started experiencing electrical problems. When I turned on the blinker, the A/C went out along with the auto transm. Spent over $150 plus cost of rental car and Honda said the probl. Was with the trailer hitch. I did not pay for repair...they wanted over $600...however, when the car was given back, mysteriously the cd player begain working and so did the A/C...checked and they replaced the blower (although they said they didn't do anything) as soon as I picked up the car...no more problems during that time. A year later (no longer under warranty) the A/C blower works intermittenly, the transmission today just started to manually shift itself from 2 to 3rd gear and makes a hard clunking sound. A few months ago, it was shifting itself from drive to neutral or low and then back to drive. Also, the fuel sending unit is inoperable...the tank registers empty and the light flashes constantly. Heard this is a known problem for Isuzu rodeos and Passports. I even work with someone who has a 99 rodeo and has the same problems, but his fuel sending unit went out while he was under warranty. The Honda dealer down here wants over $600 for repair. I feel mislead. I purchased Honda due to success on my other two Honda. I could have saved over $10,000 and purchased an Isuzu rodeo, but I thought by purchasing a Honda, I was getting a reliable SUV. I will never purchase another Honda/Isuzu again...I have gotten no support from the Honda dealers. Too many problems with this model!
- Miami, FL, USA
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Original problem was fuel sensor, followed by cylinders being replaced, unresolved whining noise, recall on rear suspension, and now recall on head impact protection. Car has constantly been in shop since purchase, and we have serious concerns about the overall safety and durability of this model. Local dealer has been extremely helpful in trying to resolve problems, but overall quality and safety issues have us seeking answers from you as to what steps we can take to have vehicle replaced by manufacturer.
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- Germantown, OH, USA