This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at speeds of 55-75 steering wheel vibrates sharply and pulls to the right, dealer has replaced and balanced front tires and aligned front end, as well as installed new gear return spring. Dealers explanation for the problems range from uneven pavement to aggressive tread pattern on tires. I have an appointment to meet with the manufacture's area represenative.
Vehicle shimmies and wobbles betweeen 60 - 70 mph. Steering wheel begins to vibrate at 60-70 mph. First trip was told tires needed balancing. Tires were balanced and service indicated the problem was resolved. Returned less than a month later and was told a "slight" vibration was "normal". however the vibration is extreme. Car has been serviced 3 - 4 times since initial visit to dealership and was told by service manager he was had been in contact with american Honda and Honda engineers were working on a solution but a time frame for an answer was unknown. Was contacted by american Honda and told to return the vehicle for additional balancing. Vehilce kept for a week but the problem was unresolved. Help!!!!
Bad vibration at 55mph and above, also pulls either direction. Dealer can't fix three times. Called manufacturer. They say dealer can install a "yoke spring" to cut down on vibration. Service mngr at dealership said he had never heard of this yoke springcalled service dept 4 times and each time they say part will be in 2-3 days. It has now been 3 weeks still no yoke spring.
Extreme vibration in steering wheel at speeds 55 to 75 mph. Vehicle pulls to both directions. Dealer has alligned, balanced and replaced tires. After third attempt, dealer informs us there is nothing further they can do to remedy the problem at this time. Also, right front area makes squeeking sound. We test drove a brand new Passport like ours on the same lot, it had slight vibration problem as well. We were told by service manager that within 500 miles that vehicle would do the same as ours.
- Alvin, TX, USA
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Many problems with Passport. ABS light stays on (bad rear sensor failure 3 times), front suspension problems (bushings are failing) problem happens 6 times, vehicle may stall while driving when clutch is depressed which causes loss of control of vehicle, fuel guage went out (dealer says it is the main computer system)
When driving heard vibration in the front end and steering at 60-65mph. Dealer contacted and tried to remedy the problem for approximately five weeks. Cannot duplicate the problem.
A D V E R T I S E M E N T S
- Gardner, KS, USA