This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our vehicle is only a few years old and the front camera failed. It will not do any Automatic Emergency Braking, Forward Collision Warning, etc. Honda refuses to cover this even though it is a manufacturer defect.
This event happens intermittently, and has occurred approximately 4 times. When the issue occurs it happens as follows: 1. Vehicle comes to a complete stop, and driver's foot has depressed brake pedal 2. Vehicle automatic start/stop feature turns off engine. 3. Driver lifts foot off pedal, begins to apply pressure to gas pedal. 4. Vehicle automatically re-starts engine 5. Vehicle starts to move forward, and then lurches - it feels like the brakes are being applied by the vehicle independently from the driver's action. 6. Alerts start appearing on the dashboard - a message that the Forward Collision Warning System has been disabled and the "BRAKE" light starts flashing for 30 seconds to a minute afterwards. 7. Vehicle then starts to move forward without issue, Collision System message goes away, but BRAKE light on instrument cluster continues to flash for a period of time. This issue presents a safety risk as the vehicle does not respond to driver's input as expected when this issue occurs, appears to brake on its own. Interferes with a driver's ability to move through an intersection after stoping. I have taken the vehicle to a Honda dealership (Penske Honda, Indianapolis Indiana) and they were unable to replicate the issue and did not find any stored error codes in the vehicle comptuer.
While driving down the interstate the van went in Neutral and a message appeared on the screen that it was in Neutral, pull over when it is safe. The lights on the dash dimmed and no other message or warnings appeared. As I pulled off the interstate I was unable to use the brakes. We tried to put the van back in Drive but was not successful. We were able to get the vehicle in park and come to a stop. I turned it off and back on. No other messages appeared. The vehicle drove as expected and brakes worked.
First instance of the problem: Upon approaching a stop sign I pressed the brake pedal, the 2020 Honda Odyssey van started to shake, and no matter how hard I pressed the brake pedal, the vehicle would not stop. I intended to make a right turn at the stop sign, but since the vehicle would not stop, I had to swerve to get back into the appropriate lane. The brakes worked properly on the next stop. During the second incident, my husband was trying to parallel park, and the vehicle started to shake, made a grinding sound, and the red warning alert to brake came on the dashboard. This was not normal for the van to do. Clearly we needed to take the car to the dealership to be checked out, and after they kept the van for 4 days, they advised us they could not find anything wrong with the brakes and were unable to "duplicate the problem". They concluded that the computer and the brakes worked as normal. After which I proceeded to call American Honda Motor Co. and was advised to take the van to another dealer, which I did. After the second dealer performed a diagnostic, (which I had to pay), they also concluded that the vehicle computer did not register any incident with the brakes. I insisted that the van was not operating correctly, so I suggested to them that the issue must be the van's computer system which is NOT reporting malfunctions that we indeed experienced! I asked to have the van's computer replaced, and they stated they would not, but I could optionally pay for it, even though I have an extended warranty. I do not feel comfortable operating the van, and it will be parked in the driveway until it's fixed.
While parking and approaching another car in a parking lot, the van automatic braking system randomly started blinking and the brakes automatically applied, pulsating and grinding loudly for several seconds for no reason. I believe my safety and my passengers safety was at risk. The problem was random and not reproduced since it happened. The vehicle was not inspected. No warning lamps or symptoms appeared prior to this occurring and have not occurred since. It was a scary experience, I assumed it was some kind of electronic glitch.
- Hagerstown, MD, USA
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On several occasions our honda van has slammed on the brakes without any vehicle or obstacle present. The automatic braking system has worked properly when someone ahead brakes aggressively... but the instances i'm talking about have occur without vehicles in our lane. 1 time it was coming around a turn and i almost lost control of the steering since i wasn't expecting a hard brake. I haven't gotten it inspected or looked at. the safety feature seems to work properly but then will sense something that isn't there.
The contact owns a 2020 Honda Odyssey. The contact stated while driving 45 mph, there was an abnormal sound coming from the brakes. There was no warning light illuminated. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 4,000.
I was trying to come to a stop and my car wouldn't stop. The car was shaking and I almost hit the car in front of me. Thankfully there wasn't a car to the right of me so I swerved and pulled my emergency brake. There was a light on that said brake system in orange. Thank god my twins were not with me when this happened. It's a 2020 Honda odessey with less than 8000 miles. I bought I brand new! I had it towed to the dealer and they said they haven't found anything to fix. They did keep it another 24 hours to drive it around some more to see if it happens again. I'm worried sick to drive this again with my children in it! what if next time I am not so lucky to avoid an accident"!" I saw others post the same thing on this exact vehicle.
Major safety concern (brake fail during driving) with new 2020 Honda Odyssey with 2618 miles driven. Brake made loud squeak noise right after purchase and took it to local Honda dealership where car was purchased 4 times. Honda dealership resurfaced rotor 2 different times. About 12-14 days ago, Honda Odyssey brake failed when going down at slight grade. When brake paddle was applied, entire van, including steering wheel shake and van failed to stop. My driving habit of leaving large gap between vehicle saved my life. It took approximately 1/3 or 0.33 mile to bring car to stop. I saved my life along with other on road on this incident. Van is parked in garage and not being driven until Honda North America and/or NHTSA | National Highway Traffic Safety Administration inspect the vehicle.
When pulling into a parking space this morning and applying the brakes, the brake pedal did not engage. Pedal went to the floor with no resistance while making a grinding/slipping sound. I was going straight, less than 5 mph. I released the brake and reapplied quickly (pumped the brakes) before brakes finally engaged. This caused me to come very close, almost hitting the parked car in front of me in the parking lot. I checked the brake fluid reservoir was full and there was no apparent fluid on the ground beneath my car.
A D V E R T I S E M E N T S
- Queen Creek, AZ, USA