This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2020 Honda Odyssey. The contact stated while driving at an undisclosed speed, the warning message "Lift Gate Open" illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the lift gate was fractured. The vehicle was repaired; however, the failure recurred. The vehicle was taken to the same local dealer, where it was diagnosed that the striker plate needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the local dealer but was not diagnosed or repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 13,000.
- Racine, WI, USA
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- Racine, WI, USA