This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Braun wheelchair conversion on 2019 Honda Odyssey. Gas overflows from below due to gas line in fuel tank. Fuel tank replaced on Honda by braun, braun hand builds the defective tank. Fire department had to come because of all the gas overflowing under van. I had filled the gas tank night before, 12-16 hours later while parked in my drive way gas was leaking onto driveway at least 2 gallons. Looked like a slow drip that time I saw it was a spewing faucet. I had van towed to Honda dealership but was transferred to braun dealership. Braun is going to make another fuel tank after Jan 6 in Indiana then ship to lubbock Texas end of Jan, early Feb. Same set up ! I don't want this unsafe van that may again spew gas and high risk for explosion or fire.
The contact owns a 2019 Honda Odyssey. While driving various speeds, the contact noticed a strong fuel odor inside the cabin of the vehicle through the vents. When the failure occurred, the odor was detected for 72 hours. The contact also mentioned that the phone charger port in the rear of the vehicle overheated and caused the cell phone to also overheat. The vehicle was taken to Honda West (7615 w sahara ave, las vegas, nv 89117, (800) 249-9504) where the contact was informed that the failure was a known issue, but the cause of the failure was unknown. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 13,658.
Car has under 7000 miles. Engine struggles with power in lower gears. There is also a jump when shifting from reverse to forward. The jump feel like a transmission gear transfer issue. Today as an example, when departing from a traffic light, I had to fully compress the gas pedal to get the engine to respond. In general, the lower gears feel sluggish and this has been the case since purchase. The engine simply sounds different than any of our previous Honda Odyssey's. at higher speeds, on a highway, the engine is responsive. We're in a do loop with mechanics as the problem is not always repeatable. Hope this helps if you start seeing trends.
Van randomly slammed on the brakes, with nobody in front of me, while I was going 75mph on the highway. Van will sporadically not accelerate when pressing gas pedal, then slowing start to move but not fast enough to pull into traffic on city street, causing me to almost be T-boned 5 times then decide to start rapidly accelerate and make me fish tail. After putting vehicle in park, it rolls 6"-12" (depending on incline). Too many tech issues to list (rear backup camera stops working while in use, audio will turn off an not turn back on while driving, navigation has been "loading" for months, etc)
Upon startup of the vehicle, a strong burning smell was sensed. The vehicle was briefly put into a slow reverse to take it out of the garage and a very rough idle started, black smoke appeared out of the tail pipe and every possible error message appeared one after the other on the dash. The vehicle was then briefly put into drive for a couple inches forward back into the garage with very little power on acceleration and an even stronger burning smell. The dealer was contacted and advised having the car towed in to be evaluated. Upon evaluation the dealer advised that the issue was a leaking fuel injector caused by a faulty fuel rail design from the factory. The injector leak caused too much fuel to be put into the cylinder causing the spark plugs to fowl out. The dealer stated Honda was aware of the issue also in 2018 models and they assumed they would have corrected the fuel rail design for the 2019 model. The dealer then advised that they could not make any repair until the redesigned fuel rail was released a month from now. The vehicle was purchased new 2 months ago and currently has apx 5,000 miles. The fact that this was caused by an error in the fuel rail design from the factory indicates the problem likely has been causing damage and posing a safety risk of possible engine fire from the leaking fuel injector the entire 5,000 miles of ownership. Also, it is unknown how the leak may affect the engine in the future due to the leak and design flaw persisting since it was sold new from the factory.
A D V E R T I S E M E N T S
- Lubbock, TX, USA