This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Regarding NHTSA Number 24-022. I have called the dealership many times and everytime they kept saying they will contact me when the parts are available for the recalled item. I wonder if my acceleration surge at 15mph is related to this recall. I have received multiple emails and letter correspondence regarding this recall, but everytime I call, no Honda dealership seems to have the parts to fix this. I find it unacceptable that it has been almost a year since I heard about the recall and there still has not been a legitimate attempt to fix this issue. It's negligence and make me lose confidence in Honda. I've never had a recall item take so long before.
Car surges when accelerating from a stop, I believe this happens when it is transitioning from 1st to 2nd gear under the automatic transmission. It feels like a hard shift. I brought this up to the dealership the following week after I bought the car CPO, but they said it was normal for the cvt transmission. Since then, I have just dealt with it and was extra careful with acceleration from a stop. It is a consistent issue that can be minimized by stepping on the accelerator very slowly. I bring this up again because my cousin was driving my car and said "this is undriveable" and he felt the lack of control in the low speed range due to this surge at around 15 mph could be unsafe in city and bumper to bumper driving.
We have had repeated incidents with the vehicle since late 2023. The vehicle begins to jump and a long and seemingly random list of dashboard indicators turns on. When we first sent the vehicle in for diagnosis they could not replicate the issue, dealt with a seatbelt related safety recall and "reset the computer". This decreased the incidence of the issue temporarily. All routine maintenance has been performed on the vehicle. The battery has been replaced twice because that was the best guess of what was causing the previous issue. A few months later, the issue started again. Random indicators, sometimes power steering, sometimes temperature gauge, sometimes othes lights in rapid succession. We again took the vehicle to dealership of purchase and they were unable to replicate the issue (and unable to deal with a fuel pump issue with a multi-month backlog for the part). Finally, while driving on the interstate today the vehicle began to lurch repeatedly and the random list of seemingly every indicator lit up again (see photo), including the power steering failing. The vehicle is completely inoperable and was towed to the dealership.
Trying to complete recall and they say they will not have the parts until the fall. We-??ve already had one incident of power loss and do not feel safe in the car. Honda has provided no recourse or remedy in a timely manner.
On numerous occasions while driving, once you hit the gas to either pass someone on the interstate or pull out on a road, you lose drive power. It is like trying to drive while in neutral. I know there is a recall on this van and I went down to Hilton Head Honda today with my recall notice to have it replaced to avoid my wife having an accident due to this recall issue. Instead of replacing the part they are charging me $175 to clean the throttle due to sticking! This is ridiculous considering it isn't the issue. They are refusing to replace the fuel pump that Honda has deemed defective! The description on the recall is EXACTLY what we are experiencing and have been experiencing for the last 3 months! Having to spend money on a mute issue instead of doing what Honda is requiring is unacceptable and illegal! I am happy to fix any issue once they replace the faulty fuel pump. The bait and switch method may have worked for other owners but not for me! I would like them to do the right thing and fix it.
- Bluffton, SC, USA
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We were out side. My engine wouldn-??t start and fuel pump and battery lights lit up on desk board. I asked for help and was able to jumpstart the car- I started driving with my kids in car seats and on freeway 7-8 minutes after starting car it went to Neutral while driving its own. And speed went down its own to 20 MPh from 60 on freeway. Was able to mange to mange to take nearest exit and go to nearest open parking lot. Where was not able to shut down the car or put it in the park. I called my insurance to tow my car. And also called family member. Who came and after locking and unlocking they were able to turn off the car. And also start the car. So stared car again this time it shows only -?? engine light on and emission issues -?? no battery sign. and and in 3 mins in the driving again went to Neutral again. Again we had to find emergency parking lot. Turned off the car and turned on again. And then drove to home with 20 MPH. As soon as speed goes up it goes to neutral. I tried to drive to Bell Honda dealer to drop off my car and again went to neutral so had to towed my car to them. I have asked them to help me with recall issues but they said they don-??t have any parts yet from Honda itself and will be available in August or September. I am really concerned with my experience that I had with my kids in car seats on freeway. And seems like I-??m not getting any help to get it repair. Also thinking that this might be battery issue but I have replaced my battery in 2020 and again in September 2022 and Honda dealer said we have to change the battery again. I am really concerned that with barely 40k miles on my car - new model 2019 and in 5 yrs this is the 3rd time battery replacement required. And the fuel recall they are not able to fix given Honda is not able to provide the part. Please help
Nothing has happened, yet, but we've received multiple recall notices from Honda who refuses to fix the problems. They keep claiming they don't have the parts, and it's been six months since you issued the recall. Why do we have to keep driving a car that could fail at any time" Why don't you force them to fix all the recalled cars" The recall number is 23V-858. Thank you for whatever you can do to get Honda to fix our Odyssey.
My check engine light came on along with an "Emissions System Problem" error around 68,000 miles. Upon checking out the car, my local Honda dealer found error code P219-B which indicates that the fuel injectors need to be replaced. The dealership stated that this is a known issue with multiple Honda TSB service bulletins regarding regarding problem. Honda has extended the warranty for fuel injectors to 150,000 miles, but only for a certain VIN range, from which my vehicle is excluded.
My 2019 odyssey has occasionally stalled while at lights. We had received the safety recall in the mail months ago. Though it states they currently have NO FIX for this dangerous issue and that you have an increased risk of crash or injury. And that it wont be able to pass emissions. TODAY my vehicle stalled out while in motion. While transporting my four small children. By the grace of God it didnt result in an accident. I contacted my local honda dealer who told me to contact America Honda since they have no fix per honda for the recall at this time. I did so and they told me they cant do anything about it and to contact my dealer. They do not provide loaners for any reason no matter the safety concern. The check engine light it also on due to the issue and wont be able to pass emissions later on, and america honda says oh well, contact your local dealer. They should have an answer. They have stated to me that america honda hasn-??t relayed information to them and dont know what to do at this point. My family-??s safety is in danger because Honda cant find a fix. What do I do?
Sudden Loss of Acceleration/Unpredictable Acceleration: Pressed accelerator to enter highway from rolling stop going around 10-20mph. ZF 9-Speed transmission hesitated, attempted to downshift & vehicle suddenly lost transmission & possibly went into neutral and/or transmission failed on highway. Dashboard indicated Emissions System Problem" & "Transmission Problem" Vehicle would not shift back into gear & vehicle was subsequently towed. Prior to this event, vehicle had occasional 0.5 - 2 second hesitations when downshifting & exhibited rare occasional metal clanking sounds when downshifting beginning around 70,000 miles. Additionally. transmission had unpredictable significantly delayed shifts that resulted in subsequent surges of power that were enough to screech the tires on acceleration.
I was patient throughout the 2 previous Odyssey recalls (which took HONDA months to remedy) but, since, according to HONDA, fuel pump recall # 23V-858 poses a clear SAFETY RISK: If the fuel pump module is inoperative, the engine may not start or can stall while driving, increasing the risk of a crash or injury -- I cannot be patient again. My vehicle, which seats 8, is regularly used to transport people from [XXX] of age. If this vehicle should stall on the busy [XXX] highway, or even just fail to start on a hot Florida day, it could have serious consequences for the occupants. I have reached-out to Honda Corporate, and my local Honda Dealer (where I bought the car) but neither would even offer a guess as to how/when this unacceptable SAFETY RISK will be corrected on my vehicle. Thus far, I've had no obvious issue with the fuel pump defect; please help me resolve the issue before my lucks runs out. Many thanks in advance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine is making rattling sounds and heavy fuel smell for the past 6 months. I gave a video of the loud knocking my car is making. It also has a 10-45 second delay when pushing the gas pedal and actually accelerating.
Manufecture will only have the parts in the falls. How am I going to be able to work if I have a recall and this is causing an issue in my company that I work for?
I have not experienced a problem YET but a problem has been identified and a safety recall has been issued. A problem resulting in serious injury or death could occur while in traffic, but Honda has decided that it will delay replacing a potentially faulty part until I either have a problem or they have taken care of vehicles that have already experienced a problem. I tried to get an appointment but was told they could not request a part for my vehicle because I have not experienced a problem. Unacceptable.
- Fuel injectors all need to be replaced - Cylinder misfire on a very new vehicle that should be relied upon - Dealer confirmed fuel injectors need to be replaced. Stated that this is a very common issue "I've seen a million of these". I asked why it would fail so early in the car's life and the dealer stated "problem with the milling process... small needle like pieces break off and clog" - No - Check engine light came on for "Emissions system failure"
When I start the engine, I switch the gear from parking to drive mode and give it a gas, but the gas doesn't reach the engine the way it should, then after it starts running super fast even if I barely give it a gas, the timing belt is now making a cranking noise. Dealers told me it was an engine problem inside the engine. The dealer mechanic are even very surprised why this happened and after again I took it to other mechanics, and they told me the same thing and also they told me about the recall and after I've seen a recall on Honda Odysseys with different VINs, but my car has the same problem (NHTSA Campaign Number 23V-751). This issue is a manufacturer's issue and my car has 118,000 miles on it. I just bought it six months ago for $37,000 and it's out of warranty. I need help. All the mechanics suggested it has a manufacturing problem including the dealer mechanics, also they advise me to this page to report and get some help.
Warning lights started being displayed stating that multiple vehicular functions were not working. (Vsa stability, emissions system, brake system, brake hold system, power steering problem) Upon inspection at the dealership I was told it was a fuel injector problem and it was not covered under the recall. The fuel injector is currently on back order and I have been waiting several weeks for a part. The estimate that was given to me was around $1200. I believe this should be covered by Honda
A D V E R T I S E M E N T S
- Oceanside, CA, USA