This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This echos many of the existing complaints with the transmission already filed. When pulling away from a stop, the car will lag, then suddenly engage the wheels causing the car to jump forward. Some times there is a slight wheel spin etc. I have already taken it to the dealership, they said there was nothing wrong with transmission replaced the transmission fluid and reset the transmission controller. No change in behavior. I've been living with it, but recently drove another honda minivan and realized just how "not normal" the behavior is, and quite frankly how dangerous this has been all along.
Since purchasing the vehicle, I've had several incidents where my safety and those inside my vehicle are compromised due to the loss of drive power and stalling of the vehicle while driving. I've complained to the dealer for which they continued to assure me that there was no problem detected during the safety inspections. Recently I received the recall notice to replace the fuel pump module which was causing the issues that I've experienced with my vehicle. I took my vehicle to the dealer on 11/11/24, where it was serviced to correct the recall issues. However, I continue to have the same problems of stalling and loss of drive power when driving the vehicle. There are no warning lamps or other issues detected by the dealer according to their safety inspection. My safety and the safety of my passengers, continues to be put at risk. While driving in the highway it is especially dangerous because when I'm changing lanes the vehicle will not accelerate putting me at a risk for a collision. When I am turning left into a street, I feel that it looses power and am stalled in the middle on the street risking yet again a collision. These incidents occur at least 90 percent of the time when driving.
The vehicle has been occasionally stalling starting early 2024, maybe sooner. I had the fuel pump recall done recently. The vehicle is still stalling, and it seems to be getting worse. The stalling happens when driving at speed, even over 70+ mph. No warning lights. But rpms drop to almost zero for a few seconds and accelerator is unresponsive. Then it comes back after a few seconds. This is dangerous. Especially on busy highways.
I'm filing a complaint regarding unrepaired recall 23V-858 on my Honda Odyssey 2019 [XXX]. I' have been informed about it in December 2023 and kept trying scheduling a recall fix with Honda dealer for almost 6 months with no success. They are not able to do it because they don't have the required parts or something. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Received the letter for the recall. Noticed that the vehicle does occasionally hesitate during acceleration (sometimes at lights at intersections which is super dangerous) I have have multiple people who don't know about the recall asked me what's wrong with my car, why is it hesitating. Called 2 separate Honda dealerships total of 4 times to see if I can get the resolved. They all said they know about the recall but do not have parts. (this happened throughout the duration of 1+ year after the initial recall started) Called Honda USA, they say they can not do anything, but if I pay for the inspection (without telling the dealership about the recall) and they found something wrong, they would then do the repairs) Even though the recall says if we experience issues (hesitation is listed) I paid for the inspection, and of course they did not find anything wrong. So now I am out inspection fee, a car that I don't feel safe to drive my family in, and total distrust of entire Honda brand.
- Danville, CA, USA
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My family and I had just gotten on the parkway and the car wouldn't downshift. I noticed the "Drive" light kept blinking and then the dashboard lit up with so many different warning messages. "Emmissions system problem" was the message that stayed on. All of a sudden the car started shifting on its own into neutral, while we were on the parkway. Thank goodness there was an exit approaching and we were able to get off before we were injured in an accident. I have been having battery issues ever since I got this car. Even when it was brand new, sometimes it just wouldn't start. If I wait a little bit, eventually it starts, but I have already had to replace a battery at 30,000 miles because of this. It has been happening again, but when I bring it to Honda and my mechanic, the battery is normal. After doing research, it appears there was a recall on the 2019 Honda Odyssey with an issue relating to the battery connection that causes that transmission to reboot while driving and shift on its own. Honda claims my car was not part of this recall, but this is exactly what happened to me, and I have a 2019 Odyssey. They have had my car for three weeks now and can't find answers to fix the problem. When I first brought the car in, they said the technician was finding "A LOT of stuff." Fast forward two weeks, and they called to say it's not happening anymore so they are ruling it an "intermittent issue" and to come get the car (not fixed). I told them I do not feel safe with my children in that car. I need answers. I contacted Honda Corporate who said that Honda told them the transmission fluid was the reason, and to start with that and see if it happens again. I asked them about that recall and they said "well your car doesn't come up with it." Is it just a coincidence that the same thing has been happening to my car? I asked if they were able to find out why the car doesn't start "intermittently" and they said, "no, it hasn't happened while here."
Car hesitates upon acceleration passing through approximately 2000 rpm. Does not duplicate every time. Dealer will not replace high pressure fuel pump.
My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delayed acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned".
My 2019 Honda Odyssey has had issues with engine hesitation since purchase, but have worsened in the last year to the point that I am concerned I will be in an accident. When creeping forward at a lower speed (5-8mph) to make a turn, the engine hesitates for several seconds, delaying my ability to turn and causing me to then turn seconds before another car is approaching me. I am in a Honda facebook group and many people report similar issues without any fix. I have taken my car to the dealership and they do not see any issues. I recently had my fuel pump recall done (I basically had to beg the dealership to do it despite them telling me Honda is short on supplies), and the issue is still present. The issue is worse in colder weather. I drive with 3 kids in the backseat. This issue needs to be addressed.
Step on accelerator and no acceleration, hesitation and have to push farther down on accelerator. Sometimes that works other time I have to let of accelerator and push again to go. Nearly cause accident multiple times.
The contact owns a 2019 Honda Odyssey. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle hesitated. The contact stated that the failure started several months ago and became a persistent failure. The vehicle was taken to the dealer to be diagnosed and it was determined that the engine was hesitating. The contact was informed that the air filter needed to be replaced. In addition, the contact was informed that the Petra GDI fuel system needed to be serviced and the TCM software needed to be updated. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000. Parts distribution disconnect.
We were out side. My engine wouldn-??t start and fuel pump and battery lights lit up on desk board. I asked for help and was able to jumpstart the car- I started driving with my kids in car seats and on freeway 7-8 minutes after starting car it went to Neutral while driving its own. And speed went down its own to 20 MPh from 60 on freeway. Was able to mange to mange to take nearest exit and go to nearest open parking lot. Where was not able to shut down the car or put it in the park. I called my insurance to tow my car. And also called family member. Who came and after locking and unlocking they were able to turn off the car. And also start the car. So stared car again this time it shows only -?? engine light on and emission issues -?? no battery sign. and and in 3 mins in the driving again went to Neutral again. Again we had to find emergency parking lot. Turned off the car and turned on again. And then drove to home with 20 MPH. As soon as speed goes up it goes to neutral. I tried to drive to Bell Honda dealer to drop off my car and again went to neutral so had to towed my car to them. I have asked them to help me with recall issues but they said they don-??t have any parts yet from Honda itself and will be available in August or September. I am really concerned with my experience that I had with my kids in car seats on freeway. And seems like I-??m not getting any help to get it repair. Also thinking that this might be battery issue but I have replaced my battery in 2020 and again in September 2022 and Honda dealer said we have to change the battery again. I am really concerned that with barely 40k miles on my car - new model 2019 and in 5 yrs this is the 3rd time battery replacement required. And the fuel recall they are not able to fix given Honda is not able to provide the part. Please help
Around November 2023 I took my 2019 Honda Odyssey to Glockner Honda in Portsmouth, Ohio about an issue with the engine. I was told by Andy Schmidt and his Honda-certified technicians that the problem is the same as the one that is coming out for a recall in January 2024. I parked my Odyssey until January and took it back to Glockner Honda expecting it to be a part of the recall. I have waited for 6 months for it to be included or for Honda to agree to repair the vehicle. I have been told on multiple occasions by certified technicians and management at Glockner Honda that this is a manufacturing defect and they do not understand why it is not part of the recall. The recall is the same year, made, model, and problem as I am experiencing. I finally got verbal confirmation (Honda refuses to put it in writing) that they will not cover the full cost of the repair. I provided an estimate of the repair to the manufacturing defect to them from Glockner Honda. I demand that they pay for this defect. Also, they refuse to provide any information or explanation as to why my particular 2019 Honda Odyssey is not part of the recall. Please make them pay for this defect in the manufacturing process.
Issue Fuel Pump Recall Report: My vehicle was identified as an affected vehicle of this recall. The designated honda service shop failed to share the recall details when the specified engine stall was reported to the dealership at check in. When the vehicle engine stopped prior to the incident automatic sliding doors also stopped working and one week prior to this the audio and electrical outage on the media console also went out. All of the cracking and sound issues including inability to connect a phone properly via Bluetooth (no handsfree capability), the screen going black and or just blue without any display. Cruise control has never worked properly and fails to adjust speed or stop accelerating so basically has never been operable. Dealership and Honda recall campaign has failed its clients tremendously on this one. I have zero trust in them or their interest to do the right thing. The safety concern remains: no reliability on speed acceleration on cruise control capabilities, no reliability on reverse cam or view quality, automatic door malfunction not sensing obstruction within a safe time to avoid impact, failure to avoid on coming traffic if the vehicle stalls in the way of high speed traffic or in route on freeway. Safety issue: the failed communication of the recall never ever shared by the dealership while vehicle was brought in for oil changes with diligence. Failure by the dealership to note the explained concerns as part of the nationally acclaimed recall (not in compliance). The dealership not seeing the direct safety obstruction of my (the drivers safety) and passenger safety (minor children) is subject to harm "DAILY" on account of the manufactured malfunctional processes.
My check engine light came on along with an "Emissions System Problem" error around 68,000 miles. Upon checking out the car, my local Honda dealer found error code P219-B which indicates that the fuel injectors need to be replaced. The dealership stated that this is a known issue with multiple Honda TSB service bulletins regarding regarding problem. Honda has extended the warranty for fuel injectors to 150,000 miles, but only for a certain VIN range, from which my vehicle is excluded.
My 2019 odyssey has occasionally stalled while at lights. We had received the safety recall in the mail months ago. Though it states they currently have NO FIX for this dangerous issue and that you have an increased risk of crash or injury. And that it wont be able to pass emissions. TODAY my vehicle stalled out while in motion. While transporting my four small children. By the grace of God it didnt result in an accident. I contacted my local honda dealer who told me to contact America Honda since they have no fix per honda for the recall at this time. I did so and they told me they cant do anything about it and to contact my dealer. They do not provide loaners for any reason no matter the safety concern. The check engine light it also on due to the issue and wont be able to pass emissions later on, and america honda says oh well, contact your local dealer. They should have an answer. They have stated to me that america honda hasn-??t relayed information to them and dont know what to do at this point. My family-??s safety is in danger because Honda cant find a fix. What do I do?
Engine made a clicking sound, I complained about it for nearly 10 months to dealership and other mechanics until I forced a mechanic to drive around with me. They first found metal shavings in my oil pan, found that rod bearings 2/6 are fully scorched and it now needs a new engine. Engine stopped twice on the road similar to eco mode, but wouldn-??t turn back on the same way. Nearly causing collisions. No warnings whatsoever, vehicle had regular maintenance per its light warnings. Complete failure on Hondas part to correct this.
When I came to a stop at a red light, my auto engine idle engaged. When I tried to go by pressing on the gas, the engine would not turn on. The lights flickered and I had to wait a couple minutes to restart the car. This is not the first time it happened but it happened most recently on March 8, 2024. I have called Honda in two locations multiple times and they say they have no parts. When I told them I am experiencing problems they said they can try to expedite the parts but they don-??t know when they will receive them. I am supposed to go in on Monday but they could not guarantee the problem would be fixed since they don-??t have the parts. My safety was put at risk because I was driving and blocked traffic at a light which turned green. I had the car inspected in December for a different recall but they could not fix this open recall because they didn-??t have parts. They knew I was experiencing problems with the engine not starting in December.
A D V E R T I S E M E N T S
- Chandler, AZ, USA